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December 2024 by Jennifer Leahy
The service was absolutely amazing! Very professional and he repaired our grill back to perfection! I highly recommend using them to fix a gas grill!
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October 2024 by Mark Locatelli
The second technician that come out found the problem and ordered the new parts and installed them and freezer and refrigerator are working now. I am Very pleased with the second technician that come out.
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October 2024 by Sheila Alcaraz
The Worst service ever literally waste of company service. Run from Sears Home Service!!! Nothing ever gets resolved!!
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October 2024 by Lee Drummond
Ron was very professional, knowledgeable and extremely helpful. Thank you!
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October 2024 by Dan Montevecchi
After numerous callouts to fix my icemaker he was the one who found the ice on back of frig and said this was not good and he would write it up and putting in the new parts wont fix the problem.
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September 2024 by Kay Sheppard
Knowledgeable, efficient, and courteous.
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September 2024 by Elaine Duffy
I would give one star if I could. This is the 2nd time for a no show. I have been waiting 4 hours today & finally received a text they have arrived 4:59pm. Excuse me I’m here and no one is at my door. Such a total inconvenience!! Sears get your act together! Have real people answer your phones! Such a waste of my time now have to find someone else as your obviously unreliable!
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September 2024 by Chi Vang
He can discover what is going on with my fridge and also solve the problem. Even go over the warranty that should cover and not cover. Tell us which part need to buy for some of the part that the warranty is not cover.
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September 2024 by Lenny Harris
Tech was on time, polite, did the job quickly. Tech gets 5 stars. Service Management that controls pricing gets one star.
The price was outrageous! $300 for less than 15 minutes work. The part was $140.
I will never use Sears Service again because of price.
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September 2024 by Kari Macumba
Gabriel was very helpful and professional. After dealing with the 800# multiple times…….and being told different things each time I called, Gabriel was very professional. Most def 5 stars. Zero stars for the Customer Service #
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September 2024 by Raj Chauhan
Dint fix said gonna come back on Wednesday nobody show up and they closed my call
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September 2024 by Gerald Facciani
Technicians were professional and polite.
However, the quality of service provided by Sears setting up appointments is abysmal! I have never experienced worse service.
If you are interested in a detailed explanation, let me know and I will provide you with one.
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August 2024 by lisa redmond
Great service on time polite and Swifty identified the issue and fixed it thank you Sears and thank you to the very good technician ☺️
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August 2024 by Ted Fellner
Very nice personality. Made the repair quickly. very efficient and enjoyable experience no I would recommend him again.
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August 2024 by Harinder Dhanoa
Very cool
