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February 2024 by Bert Yerke
Only did u-haul here but always a great experience
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March 2023 by Josiah
Great staff, great place. Have had a P.O. Box here for a few years with no issues.
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February 2023 by Massimo V.
Very polite and helpful, not angry when I paid bill late, super helpful and low cost with forwarding mail --including packages and a critical government document. Pleasant to visit this place. Only slight complaint I think sometimes they don't have enough workers but overall A-.
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December 2021 by Teresa R.
I had really bad experience yesterday at Postal Express & More. It was two days before Christmas and I had ordered 2 Brita water filter bottles to be delivered to the mailbox I am renting there. Amazon attempted to deliver to them the day before. However, I got a notification from Amazon notifying that the delivery could not be completed, because the business was not open at 11:05 AM. I found this odd, because their website clearly states they are open from 8:30 AM to 5:30 PM. I called the store at about 11:15 PM and someone answered the phone. The next day, I spoke to an Amazon customer service representative and gave them special instructions to deliver the packages before 5:30 PM, because Postal Express & More closes at that time. I arrived at 4:30 PM by Uber. My package from Amazon had not arrived yet, but I still wanted to get my mail, and I had another package that I had not picked up yet. When, I entered the building there were no other customers but me. Their were two men working there. One I recognized, and the rude one I had never seen before. The rude one was seated in a chair closest to the entrance, and was leaning back and slumped in it. His demeanor was very unprofessional, and he looked like he was bored, and just wanted to go home. I explained that I was getting a package delivered hopefully before 5:30 PM. The rude one asked me if I had a mailbox there. I said, "Yes." The other man, let's call him the nice man. The nice man asks me what my name is, and I tell him. He verifies my identity in the computer, and goes towards the back to get my package. All find and normal. Right? But when I turned to open my box and get my mail, the rude one asked me if I had a key? I found this to be an unnecessary question to be asked, as previously I had a conversation with the nice one about when my renewal was up for my mailbox rental. Why, on earth would I show up at this point to get my mail out of my mailbox without my key? It made me feel like I was being treated like a crazy person. Like I hadn't paid for my mailbox, and I was pulling one over on them, despite the fact that my identity was verified on the computer. I got my mail, and then explained to them that I would be back before 5:30 to see if my package was delivered. And I also mentioned I would most likely be having dinner at the Japanese restaurant next door in the mean time. I returned at 5:20 PM, and the door was locked, and the lights were dimmed. However, the two men were still inside. I knocked on the door, and the rude one let me in. I said, "You guys were going to close up early, after I said I might get a delivery up until 5:30 PM?" I had even previously let them know that I gave special instructions to Amazon to deliver before 5:30 PM. Subsequently, I expressed to them, that I felt mistreated by the rude one, with his interrogations when I first approached them. "Do you have a mailbox here?" "Do you have a key?" When I expressed my dissatisfaction with the customer service, and the early closing of their business without prior notification, the rude one came towards me and started aggressively arguing with me. I wasn't intimidated by this, but I am a women of small stature. The nice one, was trying to be a mediator to the situation, but the rude one would not let up. When, I pointed out that it was inappropriate for the rude one to be arguing with me in this manner, the rude one shouted, "I have a right to defend myself!" At which point the Amazon truck pulls up, and I left to get my packages from the Amazon delivery person myself. Not only do I feel humiliated and verbally berated by one of Postal Express & More's employees, but had I not shown up right before closing at 5:20 PM, my package would not have been delivered once again. Does this young man's attitude represent how Postal Express & More cares about serving their customers? I seriously hope not. I am a loyal customer to a business that is efficient, and cares about the people who they serve. It i
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December 2021 by Brian Boland
Excellent service ,great people to help you. The gentleman helped ship out my eBay items, stellar customer service! A+++++
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November 2021 by Dr Alan
Always polite and quick service for me, have dropped off several packages with preprint labels and I imagine they don't make a ton of money off those but nice anyway.
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October 2021 by andrea m
I love this place! It helps me out so much! Everytime I need to print or mail something I go here always great customer service happy people. It really is my favorite mail place. They also do uhaul services amazing!
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May 2021 by Robert Saint James
This place was wonderful! All I needed was a single stamp and the young man behind the counter made my stop so fast and easy I was in and out in less than a minute perfect although it to help there was no line. This was my first time shopping here but I highly recommend this place to anyone who is looking for your postal needs your UPS needs and moving needs from what it looks like they have it all. they even offer U-Haul rentals
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March 2021 by Nancy Bee
I have visited twice. Super friendly, and helpful staff. I needed to ship a few boxes through UPS and they helped me package me items and Josh even made a special box for my laptop and dock station. They are truly super helpful!
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February 2021 by Jen Rendon
I was dealing with Ben trying to ship a package via USPS. Ben went above and beyond to make sire my package was sent out on time. Will ship from Postal Express again!
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September 2020 by Sara P.
I bring all my packages and mail that I need to send out here. There is never a line. I think it's a little more pricey here, but worth it to not wait in a long line.
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April 2020 by Whit W.
DO NOT RENT UHAULS HERE. Had a terrible experience renting a U-Haul truck here. The staff, especially a young male with long hair, was BEYOND rude. I asked him to respect the 6ft rule because of the covid-19 stuff and he rolled his eyes and threw his arms up. When they called to tell me to return the truck they were so rude and hostile like I was trying to keep the truck. I didn't even have it 24 hours. Terrible customer service. He needs to be fired. No customer service skills at all.
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April 2020 by AAI GROUP
This location closes by 5.30 on week day when I got there at 5 and the owner who is running this location was in rush to go home .I had several small packages to ship and 2 big packages with expensive items. He didnt help with anything instead he left the store telling me be back he just need to move his truck.When I'm done packing 2 of my big packages I put shipping label on top of each box and this guy was so in rush go home he messed up labels!!!As result packages was delivered wrong people.When I tried to talk to him he absolutely ignored me and I ended up with over $300 loss of shipping expenses. Do not go there, if you can chose different location to drop your packages.
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December 2019 by Greg Pyles
Great service!
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August 2019 by louisa gomes
Awesome Customer Service!!
