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October 2024 by Justin Barnett
William dean was by far one of the best salesmen we have ever worked with. His professionalism was unmatched . Wonderful customer service and someone needs to give that man a raise.
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October 2024 by Jozel Tran
So my husband and I have been talking about getting a new mattress for a while now. Currently have a king size that we purchased about 4years ago and the dents are all over it. It’s so uncomfortable and we’ve been waking up with aches and pains for a few years now. We’ve also flipped it around so many times I thought it’s definitely the time to invest in a new mattress.
We’ve talked about getting a tempur-pedic but never initiated it due to the pricing, but upon contemplation we both agreed it’s an investment that we wouldn’t go wrong with. I was looking on the Tempur-pedic website to get an idea what we wanted. But I suggested to my husband that we should actually go to a mattress store and try it out to see if we like it. Googled the nearest tempur-pedic mattress store and we were in the area and decided to come here.
We arrived on a Saturday just before noon. We were greeted by William D. He opened the door for us. We were the only customers which was nice that we didn’t have any competition in looking at possibly the same mattresses as other customers. William asked what we were looking for. We told him that we were interested in a tempur-pedic firm mattress. He was so welcoming, and his vibe was very lively. He showed us three mattresses that met our criteria. He took his time to educate us about each matress and demonstrated the great qualities that Tempur-pedic offered. He also allowed us to freely lay on the bed without feeling rushed. He answered all of our questions and not once did we feel pressured to buy (like we normally would feel coming to furniture stores). After some time of going back and forth we decided on the first one William showed us which was also his favorite; TEMPUR-LuxeAdapt 13" Firm. He also gave us recommendations on breathable mattress protectors. Throughout the buying process William was very helpful and patient. He also gave very clear instructions with caring for our mattress, protector and delivery instructions as well as warranties and the 120 night low price guarantee. He was also very transparent with restocking fees and other delivery fee if we decided to return the mattress.
Overall, we had such a great experience with William. He was also very kind to our toddler and made her feel very comfortable. If you’re looking for a new mattress, I highly recommend coming here and talking to William. He’s very knowledgeable, he’s funny and such a great honest person. He made our first tempur-pedic mattress shopping stress-free. We just fell in love with the mattress he showed us cannot wait to get it delivered and finally get some good sleep.
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October 2024 by Mateo
We bought a temperpedic mattress from William and he was great. He did his best to get us as many discounts as possible and he was great to deal with. Highly recommend.
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October 2024 by Marina Parvanian
Robert was an excellent customer service representative. I did buy a mattress, however it was a special order. Once I receive the merchandise I will post again.
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October 2024 by Lucas Williams
Willam Dean was extreme helpfully!. We are very pleased with our purchase
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October 2024 by Melinda Scherer
Sitting here in mattress firm on sunnyside and Shaw and Mr William is taking really good care of us. He is a nice man and his character and great smile was a blessing in our lives. We bought a temperpedic mattress and I feel we will be very happy with our decision. Thank you Mr William.
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October 2024 by Leo
William Dean helped us out with our mattress. Very knowledgeable and professional.
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September 2024 by Myra Arvizo
William was wonderful! Very friendly and informative. I would definitely go to the store again.
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September 2024 by Deanna Perez
We walked in and William was ready to help! We told him "we need some space and time to browse!" And he said "no problem!" Then we bought a mattress and it was a done deal! 10/10 shopping experience and 10/10 salesmanship ?
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September 2024 by Neal Keyes
My mattress will be delivered on Sept 26th, so I'm only leaving a review of the salesperson, Robert. This man is an ASSET to your store and your company. He is an absolute wealth of knowledge, not just about the product, but also the process of financing and payment options. Every day I ride past that store in Clovis on Shaw and I think "next time I need a mattress, I'm gonna give them a try". And I'm so glad I did. Thanks for a wonderful experience purchasing from you Robert, I plan on being very happy with my new bed!
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September 2024 by Jazmine Duron
Walked in and immediately was helped. Great service! Got a new mattress that my sister loves!
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September 2024 by Rachelle Delos Santos
Service was exceptional. Just what I was looking for and needed. Thank you William :)
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September 2024 by Katie Parker
Had an amazing experience and felt like the Sleep Expert, Robert listened to me and answered all of my questions. Very informative and took time to show me different styles of mattresses to see which one met my needs. I highly recommend this location for their amazing staff and quality customer service.
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September 2024 by Ranee
I would like to thank Williams for helping my brother find a bed and base! He was extremely helpful and very easy to talk to! He made the process of looking for a bed for him easy and answered ant questions he had. You're awesome William! Thank you!
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September 2024 by Steven Johnson
My experience was very positive. I went in to browse ended ip buying a very good quality matress. Robert was knowledgeable, patient and personable. I will recommend when the occassion presents itself.
