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February 2024 by Maribel Gallegos
Great service! Friendly staff.
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February 2024 by elitelefty84
Thanks for vacuuming my car in addition to providing fast, friendly service. ?
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January 2024 by Krista Logan
Quick service and friendly employees.
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January 2024 by Jordan Bane
Tou and I were both put in a tough situation with my servicing. I came in for a standard oil change with my wife's truck before I had to go out of town for the week. The crew let me know they recommended replacing the belts. Our truck has about 80k miles so I agreed to change them. After the service, as I was driving in the parking lot, I noticed the battery light came on. I turned around and had Tou test everything. At first everything seemed normal, but I explained we really needed to figure this out as this was my wife and 2-year-old sons only transportation while I would be gone, and we did just swap out the serpentine belt.Tou was sympathetic and asked if he could drive the truck to figure out what the potential issue could be. After being gone for 30-40 minutes Tou returned and said I needed a new alternator and that the current one just completely went out.I explained how this felt from my perspective considering I only came for an oil change initially and all I did was follow their recommendations. He asked me if he could call his manager. We both mutually agreed that we would go 50/50 on a new alternator which I felt like was a completely reasonable resolution.Because Tou showed empathy and listened, while also offering a compromise on what was probably just bad luck/timing for both of us I left feeling thankful and appreciative that this issue was not only discovered but resolved before my trip out of town.This type of scenario could have easily been ugly, but instead it was awesome. Thank you, Tou!
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January 2024 by tolani onigbanjo
No comment, just keep up the good job you guys are doing.
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January 2024 by Kalsi Singh
They use bad oil, After getting oil changed from them for 100k miles i discovered theres sludge all in my engine. Luckily my honda survived those miles but now i had to get my moter rebuilt due to bad quality oil. Never going back.
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January 2024 by Joe Blancato
Your crew at the Clovis Location are Awsome.
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December 2023 by Karla G.
If I could do a negative review I would. This jiffy lube topped off my trucks transmission fluid however, the following week my transmission started to act up, and my overdrive lights started to flicker. I went to check the level on the transmission fluid and it turns out that when I went to bleed it out there was an additional 7 1/2 quarts of transmission fluid above the fill line. Now my truck is having a ton of transmission problems due to the overfill of transmission fluid and this will be a costly fix.
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December 2023 by Aarron salas
Great crew !!! Everyone is willing to answer all and any questions . Very helpful information and knowledgeable workers . Come check them out highly recommended!!!! Great job j-team !! A+++ ppl working here !
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November 2023 by Felisa Macaraeg
These guys at this dealership were nice! They offered a veteran discount and- after the inflate stem on my tire, was accidentally broken, they replaced it with no charge! As well as, offered me an additional $10 discount on the total price!
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November 2023 by Elisha Wells
The location on Ashlan Ave. in Clovis, CA was by far the best experience I've ever had at a Jiffy Lube. They were highly attentive to the sensitivities of my car, took ample time with me to make sure that I left with a safe and efficient vehicle, and they were so respectful and courteous to me. I will always bring my car back to this location! The General Manager personally took time to make sure that my car was in excellent condition!Services: Air & cabin filter replacement
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November 2023 by Terri Works
Very thoughtful and polite staff, efficient, friendly and quick. I checked in and was out within an hour time.
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November 2023 by Judy Rad
This is my regular smog location. They are friendly, knowledgeable, and listen to you. Thanks guys!
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November 2023 by Jennifer Y.
Thanks to Frank and his team on Saturday 11/4/2023!! They took great care of me and even took extra care of me after having some issues with my car I took in. As a girl, I didn't feel like they tried to take advantage of me at all and respected what I wanted to do as far as services receiving were. Thanks again guys! Explained everything in clear detail to me.
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October 2023 by Margo Lerwill
All the employees were friendly, responsive, and proactive. The bathroom and waiting room facilities were clean and well-maintained. The service was extremely fast and surprisingly affordable. If they maintain this level of pride in their work, I'll keep bringing my car in to this location for all my fluid changes.
