Impression Nails and Spa is a clean and stylish salon with a friendly and helpful staff. Tracy, one of the nail technicians, is highly praised for her precise and thorough work, particularly with gel manicures and pedicures. She is known for her ability to accurately handle ingrown nails. Lee and Kim are also mentioned for their excellent work on pedicures and acrylic fills, creating thin, beautiful, and feminine nails. However, some customers have experienced issues with acrylic nails lifting and falling off after a short period of time. While the staff is commended for their efforts, it is suggested that they address this issue to retain customers.