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January 2024 by Betty T.
I was helped by an associate named Amanda and she was just so rude and entitled and not helpful at all.
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December 2023 by d P.
I'm upset. I ordered tile. They don't carry large amounts so they had to order it. So I went to Floor and Decor. They had everything in stock.
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November 2023 by Debra B.
Customer service is an epic fail. Workers are more into talking With one another versus helping. I tried to ask one of the workers there In the plumbing section for help and he rudely turned around to me and said "I'm on the phone" and turned around and walked away. I then asked someone to page someone to the hand sanders and no one came. A person from a different department finally helped after waiting for no one to come. Completely ridiculous. I will not be returning back to that home depot.
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November 2023 by Matt H.
HD is the best ! Great selection and service. My go to store . Especially hardware ! Love it .
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November 2023 by Ashley G.
This experience we had tonight spoke volumes about the type of people that work at this branch. We asked for assistance to open the lumber doors, despite them closing the doors earlier than the close time. They declined and rather us carry long boards of lumber and a heavy load to the self check out instead, so we had to wiggle our way through for that. The gal who denied us help with the lumber door was nice to offer to have someone come out to help load. She paged someone to assist, but no one showed up. Here I am, pregnant and helping my partner load up his truck out in the freezing cold and rain. An employee got off his shift and made eye contact with us, seeing us struggle, but proceeded to hop in his truck to leave instead of assisting us. Meanwhile, there were employees on the floor standing around and conversating. When my partner used to work at this same location, he took the extra time to assist customers and listened to them. Standards went down low here. After dropping $600 in one check out, the least Home Depot could've done was getting someone to assist.
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October 2023 by Mel H.
Too many self checkouts!!! I refuse to do their job while workers stand around and watch us customers work! It's ridiculous! I'll shop on Amazon!
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October 2023 by Tare P.
I'm currently on hold with this store as I'm writing this. I'd you need to call them for anything, be prepared for no one answer the phone and/or you'll be hung up multiple times. I have two design projects going on now and I wish I went with Lowe's. There have been issues with charges and not being able to answer questions and it doesn't help if I go into the store either. I have wasted no less than 4 hours going into the store to get answers or attempting to call. I have multiple projects down the road (just bought a house) but I'll be going to Lowe's. And I was just hung on again while writing this (and this was my fourth time calling in the last 15 minutes). I can make this up. Lol.
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October 2023 by Corinne C.
The Carpet department is neither knowledgeable, nor do they tell you things out front. I would really steer away from buying carpet from them or any Flooring product. Customer service is not good.
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September 2023 by Tabitha L.
three time now I have complained about the illegal food vendors. to day a complaint to county of Fresno and to corporate. To all you over political correct folks. Your just promoting this criminal act cause you need cheep labor to do the work for you. Sponsor then pay the fees , taxes and the health insurance for them. Put your money out there. NOT MINE.
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July 2023 by Angelica W.
Home Depot always has really good deals! I have recently decided I wanted to start growing some herbs and have been in search of a wooden planter box. Unfortunately I wasn't able to find one at a decent price, UNTIL I stumbled upon one at Home Depot. I liked the price and look so much I went back and got (2) more the next day!
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May 2023 by Raffi I.
Where do I start? I just wanted to say that in life things can go wrong. The important part is to breath and try again. The person I want to thank is Patrick one of the managers made me feel like family which is what wins with customers. He has helped us out tremendously as there are lot of anxiety about remodeling a new home, and his calm demeanor really helped us in our frustration. He had the answers for everything and he was right all along without his guidance. I think we would be even more lost. Just wanted to say thank you again so much for having Patrick as part of your team at the Clovis Home Depot, he is a gem and major asset to your establishment.
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March 2023 by Kulab T.
If you want to order items through Home Depot, don't. We order a fridge at this specific Home Depot on February 27th 2023, we were informed that the fridge will be delivered on March 2nd, on March 1st I received a call from Home Depot that the vendor did not send my order in so my fridge will be delayed & I would received a call for a new delivery date weighing 48 hours, 3 days passed no calls. I went to Home Depot & asked for a refund I was told by Violet which is the woman that helped me processed the refund on March 3rd 2023, she told me that I'll receive a call & a cash refund within 3 days from March 3rd 2023, I waited until today March 7th 2023, when I got there I explained the situation & was told by the cashier at customer service that it'll be a check that will be mailed to me, I explained that Violet told me that today is the day I would receive my refund & she even wrote a note to proof that today is the day I receive my refund, one of the employee who is an Asian woman who claimed to be the "boss" of the "refund/exchange" department starts to raise her voice at me & continue to disrespect & assume that I was recording which isn't true, I proceed to tell her that I would like to speak to the manager & not her, as soon as the manager named Patrick came he pulled me outside and proceeded to point a sign that says "recording isn't allow" seems like he believed his employees over me & did not care about my refund situation & continue to not help me but argue with me, as soon as I told him "your employees raised their voices at me, that's what caused me to raise my voice back, if they don't respect me they will not get the same energy back" he got quiet, I proceeded to hand him the folder Home Depot provided me with the paperwork's of my order & the processed refund along with Violet's note, as soon as he read the note he got quiet and started yo actually give me information that my refund had actually processed since yesterday & will the check will be mailed to me within 10 business days which will land on March 24th 2023, the same employee which is the same Asian woman that was being very rude & unprofessional came out and yelled "i'm pressing charges" at me in front of Patrick which is her Manager, when I did completely nothing wrong to her besides telling her that I am not speaking to her, I proceeded to tell Patrick to get his employee who is very unprofessional, mind you the refund is a large amount of money that we had paid in cash which is $1628.00 I would understand if the refund was given the day I was told in check however I find it so unfair that I have to keep coming back to Home Depot & not receiving my refund whatsoever & all the employees are giving different informations, including the manager himself. Super unprofessional I will not be going back to this specific Home Depot, let's hope I even receive my refund in the mail like I was told by Patrick the manager.
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October 2022 by Rigo D.
This is not my usual go to Home Depot, I was passing by. . My review is mostly on the assistance I got from I think he was a manager name Jordan M. While shopping, he offer to help. He was very friendly, patient and very knowledgeable. . Thank you Jordan, keep up the good work - Thanks again for the help.
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October 2022 by Maribel Z.
Thanks to the gentlemen in the tool rental center dep I believe his name was Daniel, him and his partner in that department were great in helping my father get what he needed fast after having issues with the location in Kings canyon. Definitely will be returning great customer service. Thank you again! Very knowledgeable and understanding.
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September 2022 by Isaiah C.
If you order something online for curbside pick up, don't expect to receive it. I ordered something late last night on sale for my job and the tool kit that I purchased they said they "" could not find so they refunded it and I will be out 3 to 5 business days of this job and tools that I need because they couldn't do their own job.