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January 2024 by Jeanette Castellano
Very friendly
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January 2024 by dario aguilera
Horrible service would not recommend to my worst enemy. Firestone should really restart with a brand new staff everyone at this location is horrible can't even stay open the hours they are supposed to. They tell you a time to pick up car you show up 15min early and they are closed what kind of clown show are they running. Then management runs when you show up the next day to avoid dealing with the issue...THEY REALLY DESERVE 0 STARS
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January 2024 by Josh Shepherd
This place has turned into a joke! Literally the worst place to have your oil changed or any work completed for that matter. I would highly recommend looking elsewhere.
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January 2024 by lil s.
All i needed was my tire patch and its taking 45 min... and they are not free!!!! Terrible service 20$ for a patch!!!!! Is crazy
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December 2023 by Tou Vang
Do NOT take your vehicle here for service besides oil change and tire replacement ONLY. Take your vehicle to the FRESNO one, they know what they're doing, NOT HERE.
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December 2023 by I S
Absolutely no motivation to help customers
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December 2023 by Boke P.
This place suck had an appointment at12pm Call them around 10:30 and say they wasn't bz told me they could get me in if I come in early then I waited more then a hour prior to my 12pm appointment and I'm still waiting Full of crap The guy I talk on the phone was Daniel
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November 2023 by Heather Davolt
Great service
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November 2023 by Angel
Went in for alignment the gentleman that got my pilot in told me a few hours got it done before a few hours thanks guys keep uo the great work
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November 2023 by Perry Rowden
Only reason I give them a one star is because in order to write a review you have to. This is hands down the most unprofessional shop I've ever been to. Ask for synthetic oil change due to manufacturer specs 10-40 used , set an appointment sorry we're understaffed and we can't get to your vehicle, went in today and I was told 2 hrs for an oil change. Okay I say. Sat there for an hour and a half so I could be told sorry we can't get to your vehicle today. Terrible service! Warning don't go here.
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October 2023 by Brianna G.
Great place, I needed new tires as soon as possible. I made an appointment and the next day got them installed. The staff was nice and the worker who checked me in was super nice and helpful. I would definitely come back!
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October 2023 by Edgardo Rodriguez
Customer service is not bad at all. I got the lifetime warranty from them and the tech named Ricardo knows what he’s doing when it comes to working on my truck, 2020 Tacoma.
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September 2023 by Sean B.
I dropped my car off today to have an oil change and was told it would be around 2-3 hours to complete, they would call when it was ready and that they closed at 6:00pm. I showed up at 5:30pm and they where already closed and I never received a phone call prior. Now I have to take an Uber to work tonight because I am unable to get my car. The manager should be ashamed of this piss pour customer service. I will NEVER ever go back or recommend them. ABSOLUTLEY HORRIBLE!!!!! The Owner and manager should be ashamed
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August 2023 by Joshua Hernandez
Scheduled an appointment at 12. Came earlier to drop off the truck. They said it would be less than 2 hours. I sat outside watching with my truck parked for over an hour not being looked at. They finally get to my truck park it to get serviced and it’s just been sitting there. How does it take over 3hours to change 4 tires with a scheduled appointment!!
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July 2023 by Decapitation Music
I received an estimate to fix my wife's air conditioning at this location, which was 1500 dollars. However, we bring this estimate to a Visalia location to match the price, and it turns out some lunk head at this location put in the wrong Vin number for the vehicle and we actually have to pay 200 dollars more. If you can't even get the correct Vin number, you shouldn't even be touching another vehicle. Not only was the estimate off turns out, there was nothing wrong with our A.C compressor in the first place, it was perfectly fine but the frion levels were just low. Wow.