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March 2024 by Marcus
Props to Micah, he is always taking my an extra step to ensure customer satisfaction
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January 2024 by Tile all Construction inc
I’ll make 3 copies of plans for a house and after I’ll pay 754 dollars they charge me 9.50 for a staple that should be free Vanessa she said it was the manager and she was the one who charged me wen that never happened before
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November 2023 by Silvia T. Perez
My granddaughter Makayla needed to send somethings back to her Ex boyfriend. And since she only has a driver's permit? guess who has to tag along...Employees are Friendly & Good Service, Clean Place.
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October 2023 by Patricia Andreas
This is probably the worst managed fedex location. The drivers never deliver on time and instead say “package was undeliverable” and they’ll reattempt next day. But then the next day they do the same thing. The funny thing is we have cameras and no attempted deliveries were made, kinda defeats the purpose of 2day delivery.
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August 2023 by noemy garcia
The girl with the pink purple hair sized me up I'm covered in tattoos hands neck arms. She told me right off the bat we charge this this and that without her even knowing what I wanted, she said it will be $47 just for one image. Decided to go to Riverpark Fedex. $17 for 2 images. The nice staff there couldn't even figure out how she got that price. She honestly didn't want my business, so sad. Go to Riverpark, they're definitely nicer and more knowledgeable. I get large prints all the time, never going to Clovis again.
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July 2023 by Build-A-Statue Co.
This Kinkos is the best! They not only help their customers but they're at what they do. Summer the manager runs a great place. I've done business here for years and continue doing business with FedEx with all of our Freight & Ground shipping as well.
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June 2023 by Andres Valencia
Gave them my package to send out, to later receive an email that an empty box was received.
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May 2023 by Cecilia C.
Vanessa was very helpful and quick with my need today. She gave me great advice for me service
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May 2023 by Gerry Lee
THIS PLACE IS A JOKE! Jan the employee gave me attitude for not using enough tape on my return label. So I told him, you have tape right behind you, can’t you just put some on for me? He replied: “sure, I’ll do your job for you”. I go to UPS once a week, and they’ll never be rude or unprofessional to you.
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May 2023 by Nssem Ali
Don’t use this place for any pickups they’ll send your packages back to the sender/shipper. Especially if you need to wait a couple weeks for it don’t risk it send it somewhere else or use a different carrier.
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January 2023 by Brandon Smith
Sent in what I needed to print out rite before I got there and and it was ready to print out when I got there moment's later fast easy and cheap great place
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January 2023 by Del H.
Had a color flier to print 200 copies. The trying really hard to be friendly kid gave a lengthy overview of what it would cost "if they printed it", and he kept turning his head meaning all the empty machines and two employees just standing there not really doing anything. A $30 difference in price and he told me to go and wait for an empty self-printer. The guy was helpful getting the document in the feeder but the printed copy had lines going through the document. He couldn't resolve anything so laid it on the glass and there was only a smaller line in another area of the document. The quality was awful and I commented on the quality of the printer and he shared that they can't do anything about the printers and have to wait for someone to come out for a repair.Surprise! Fedex/Kinkos is a printing/reproduction/shipping business! Having machines (especially the self-service ones) operate at an optimal level should be your first order of business. Oh, and caring about customer service should be the first order of business.I never go in this place and alas, will never again! Will print from the office!
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December 2022 by Ele Esparza
Is lack of customer service. Ask for help multiple times employees chose to stand around and chit chat instead of helping clients. The machines ate my money and not a refund given copies were not made and I won't come back here but I will go to paradise printing!!
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November 2022 by Bri M.
Micah was very professional and went over and beyond to help me with my church flyers not to mention he was quick and did a great job. Definitely will be back for future flyers Thank u Micah!
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September 2022 by Mike Bavoso
OVER CHARGE because they can.I went in to get a copy made a manual There was no customers in the store and the young man that help me told me they weren’t doing anything and we’re not busy… there’s usually not too much work this time in the morning until around 10:00am. I went in just a few minutes after 8 AM. There was a sign on the counter if your order is under $50 they’re going to charge you $2.50 surcharge.They were able to print the manual, (it took over a hour) but I had to pay $15 surcharge to have them print it at the time that I was present in the store. If not I would have to come back tomorrow. I live out of town and that would be a 72 mile round-trip.While I was waiting a handful of customers came in to use the self-service copiers and one other printing job…. they still stop what they’re doing even though you’ve paid those $15 surcharge to “expedite” the operation and help other customers.What happened to Customer Service when you could walk in and they would print something for you while you wait without charging you extra?
