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March 2024 by Dave Fia
Dig the person at the counter-he was very very helpful. 3/18/24 at 10:00 am.
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March 2024 by Ashley Guy
Horrible service!! I waited all morning yesterday for my package and not one time did anyone come to my door!!! I have a security door so my main door was open and not one time did anyone come to my door!!! So how is it that they attempted to deliver my package?!It's crazy that almost every review on here is about this exact same thing!!! Something needs to change Clovis/Fresno!!!!
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February 2024 by Mai yia Yang
This fedex location is the worst! My package is delayed for 7 days due to their lazy driver can't come out of the car to go through the door of the gate to deliver my packages. Theres are plenty doors for them to get in but they're saying they can't get access in the apartment. I called on the 7th day and they told me I can go pick up anytime 8am to 7pm because they're not delivering to me anymore and the package is there in the location. I went later that day and they told me my package was still in the truck with the driver and I have to wait for the driver to get back. Of course I got mad because if the driver won't delivery my package then why would they kept my package in the truck?! And why would they told me I can come pick up anytime when I call?! I would never recommend this fedex to anyone. Second worst experience I received from fedex. The other postal have no problem delivering my package at all. Only this fedex is lazy.
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January 2024 by philip martinez
This store sucks. They dont want to help.
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December 2023 by Nekonhime Dark
2 times didn't even come and deliver. I was literally at the door then ran out right after I received the notification of missed delivery and the other people didn't even see the truck come in. Shameless liars
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December 2023 by valentin Saavedra
It is not a very good service, when you have to sign. Because either they knock on the door and leave immediately, it is difficult to wait for what time they come.
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December 2023 by Smokin' Slicks Silva
Helped my mom return a package and the company sent a shipping label that made me utilize this particular FedEx location. It was really out of my way. However, the staff was great in helping me. I'm glad I went on a non-busy day!I'm going to locate something closer next time.Like a Postal Annex location. I'm sure they do FedEx as well. I'm glad I had a great experience which made the frustration of making the trip worthwhile.
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October 2023 by Candace Krider
Packages never get delivered when they’re scheduled. The drivers note they attempt to deliver even though they never actually attempt to deliver the packages as we are home when they make this claim. Also, when we ask for packages to be held at the facility, they aren’t so we never know when we will get our packages.
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October 2023 by A H
I had a next day delivery scheduled for today. I stayed home waiting for my package to arrive and when it didn't arrived in time, I was trying to get a hold of customer service to see what the delay was. To put it simply there is no customer service. All you get is a virtual assistant that doesn't provide any real answers. I didn't get any updates either. I missed a day of work for nothing. I never had this issue with UPS.
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July 2023 by Julie Jewell-White
Very helpful in packing art work for shipping. Item arrived at its destination in good condition and on time
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July 2023 by Luis S.
I experienced the most horrible experience from the FedEx store at 3225 Villa Ave. First they never delivered my package as promised. When I sent someone with my picture I. D. and a note from me, the guy at the counter didn't want to release my package. The person I sent called me. I spoke with him on the phone. He didn't want hear me out told me that his supervisor had left and there was nothing he could do. I asked him for his name. He told me his name was FedX. unprofessional. I will never use FedX again because of this.
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June 2023 by Google User
This location is right next to the airport. It was cool seeing the FedEx and UPS airplanes.This place got us in and out easily. We needed to ship something from Fresno to Stockton and the lady at the counter was super helpful with what size box we needed and we were able to get it shipped next day for a great price.We were helped and in and out within 5 minutes. I would highly recommend it to anyone with last minute shipping needs.
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May 2023 by Ph0
I'm a frequent Fedex customer and this is my go-to hub. Most of my packages get delivered here, and whenever I need help, the girls who work here are amazing! I just want to thank Gaby, Grace, and Tammy for always going above and beyond for me whether it's holding a package, making sure my packages are packed/delivered on a timely manner. Did I mention how awesome they are? They always help me with the brightest smile, the kindest attitude and just exceptional service. Your girls who work here are the best !!! And lastly the driver who always come deliver to my house in Clovis! I do not know his name but he's a young white male, and wears glasses!! I know Grace knows which driver I'm referring to! Oh he is the best!! Thank you!From Phoulat :)
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May 2023 by Jamila Briggs
If I can give you one star I should. They said they attempted to deliver but they never did . They never rang the door bell . Can’t answer the phone fed ex suck’s your workers need to be out of their jobs
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April 2023 by Phoulat O.
I'm a frequent Fedex customer and this is my go-to hub. Most of my packages get delivered here, and whenever I need help, the girls who work here are amazing! I just want to thank Gaby, Grace, and Tammy for always going above and beyond for me whether it's holding a package, making sure my packages are packed/delivered on a timely manner. Did I mention how awesome they are? They always help me with the brightest smile, the kindest attitude and just exceptional service. Your girls who work here are the best !!! And lastly the driver who always come deliver to my house in Clovis! I do not know his name but he's a young white male, and wears glasses!! I know Grace knows which driver I'm referring to! Oh he is the best!! Thank you!
