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March 2024 by Mary McNerney
First time using budget truck rental. I thought it was a bit pricey until I realized that the truck had a hydrolic lift on the back ! I just put my heavy stuff on the lift and pushed a button and boom ! Just slid it off into the back of truck ! This detail was worth it times 10 ! Also very friendly and helpful staff !
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September 2023 by Connor Miller
They cancelled our reservation morning of our move because they did not have the truck we reserved.
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June 2023 by Kimberly H.
Excellent service and friendly people. Helped us correct a problem from another Budget that was terrible. Thank goodness for Clovis Budget Truck rental
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May 2023 by Geraldine M.
$1000 trip with Budget . Think twice ! This place is a SCAM! The lady who is working here is a witch ! And she's the number one Scammer ! I believed in Karma ! Good Luck on their business! They earned money but in a bad way! Too bad ! Not even one . I would recommend just go with UHaul.the reason why I chose Budget because as a state employee we should have a discount but it turns out it will cost more . They have a detailing and mirror replacement business so they're happy to see even a tiny scratch or damage on windshield. So , we rented a truck for $329 from San Luis to Fresno . Their truck is an old one and we didn't even know if the crack on windshield was already there. They will ask you to get an insurance of $150 . But anyway , we end up paying $510 + 329 + 90 for extension for one day! They won! Jackpot ! I hope no one will ever experience this again . No to Budget ! Just go for Uhaul.
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September 2022 by Kathy Stone
Customer service was amazing. She was a little short handed but was great at multitasking. Prices are great ? definitely would recommend Budget⭐⭐⭐⭐⭐
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January 2022 by Kathy Kraschel
Customer service was amazing. She was a little short handed but was great at multitasking. Prices are great ? definitely would recommend Budget⭐⭐⭐⭐⭐
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September 2021 by Wesley Nix
Excellent service from very professional and friendly Woman. Great rates and good driving vehicle
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May 2021 by Mr. Bear
Stick with Uhaul. The trucks aren't as nice at Uhaul but if one tiny little thing goes wrong with your truck Budget doesn't know how to handle it. I was on the phone for 2 hours and 38 minutes before I reached someone who told me I couldn't exchange my truck with another one along my route because the AC didn't work. The solution they came up with after all that time was to pull over on the side of I5 and wait 3-4 hours for a service tech to come out and possibly fix it but most likely not. I actually broke down 2 days later and had to wait for a technician. The initial phone call was an improvement at an 1 hour 55 minutes but the service truck took over 5 hours. On the bright side he fixed the AC. I was down 7 hours for that repair and they actually charged me for an additional day. Can you believe that?
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October 2020 by Dawna Volpa
I've used Budget Truck Rental for the past 10 years and have had good customer service
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August 2020 by JazImages Photography
Had alot of issues with the truck and when i called about it couldnt reach anyone. It wasnt clean when i got it.
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June 2020 by Jeramy Grosse
We neaver went there
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December 2019 by Xavier Tamayo
I reserved a truck for 12/24/19 at 11:30AM. The morning of my appointment I received a phone call from Budget informing me that they are closing after their last appointment, and asked me if I could come sooner. It being Christmas Eve I understood the desire to want to leave early so I picked up my rental truck after the phone call. I had no problem picking up the truck early. I do have a problem with the fact that the Budget agent negated to inform me that me picking up the truck early will affect the drop off time. My initial drop off time was 11:30AM and was changed to 9:39AM without me being informed. Due to this discrepancy I was charged an extra $207.15 because I dropped off the truck at 11:25 instead of the new time I was unaware of.
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August 2019 by Erica Alcorn
Excellent staff. Their rep Justin was kind, caring, knowledgeable and very helpful. He went out of his way to accommodate me and my family. Thanks!
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August 2019 by F Lee
I am a loyal customer to Budget Car Rental and always had a positive experience even though reviews were negative for this place I thought to give the Truck Rental a try instead of u-haul. But I regret that decision. The other reviews are exactly what I experienced.
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August 2019 by Farm S.
I am a loyal customer to Budget Car Rental and always had a positive experience even though reviews were negative for this place I thought to give the Truck Rental a try instead of u-haul. But I regret that decision. The other reviews are exactly what I experienced. This place is a SCAM!!! When I arrived to pick up the truck, I was told that the reason why I am being charged almost double the price is because they put a hold/deposit until I return the truck in the condition the received it and with a full tank (which I did). But they still charged my credit card almost double the price that I was told by the gentlemen who helped me, Justin. He made me sign the paperwork explained and informed that the overall price is just a deposit and I should receive about half of it back. But that was a LIE! All the charges were not a deposit, instead the charges were all the unnecessary insurances and coverages that we never discussed nor I ever agreed to add on. These charges were as much as the rental! I would never agreed to paying for roadside assistance when I already have AAA and my insurance covers it. I called them back when the pending charge cleared through my credit card a couple days later. But Jackie informed me that there is no such thing as a deposit. And i agreed to paying for that amount. After some back and fourth conversation, she transferred me to justin. He stated that the system is unpredictable and sometime it doesn't take out the deposit. He said he will refund me the extra charges and should take 3-5 business days. But no surprise, that's a LIE too. After 7 business days, I didn't see a cent of refund on my credit card. I called and Jackie picked up letting me know that Justin isn't available (probably a lie too). So I called the national number to inform them of the situation and scam these two have been telling their customers. Only then, I was finally able to get a refund for the extra charges from Budget. So warning if you do decide to go against all the reviews and rent from these con artists, DO NOT SIGN any paperwork that is priced more that what you were quoted. They are going to say that it is a "deposit" and you'll never see a penny of it back.