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September 2023 by Oliver Reed
Best BR I’ve ever been to, store was clean and the new mural is awesome plus the goth girl was super cool ?
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August 2023 by Kimberly C.
When the grandkids come over and it is 100+ degrees outside, you head to Baskin Robbins. On this day there was only one person working and she was working hard. There were 5 customers in the store and she served each one with a smile and was patient as well. Thank you!My husband brought the certificate he received from the Blood Center after donating platelets and received a FREE pint of Rocky Road ice cream. Thank you! While we waited, our granddaughter peeked in the freezer at all the ice cream cakes and announced that for her upcoming birthday she wants "that one!" Okay. We'll be back soon.
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August 2023 by Holly R.
The monster cake was so fun and yummy! Friendly service. Thank you! Chocolate cake with chocolate peanut butter ice cream.
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July 2023 by Rosemarie B.
Been going to this BR for years since I live around the corner and go quit often. Since the new staff, all these young girls there have no customer service or people skills. They are rude, never smile and sometimes will wait to help the customer. I asked for a chocolate waffle cone there was none which is now becoming more often where there are no waffle cones. Staff is getting lazy now to make more, so ordered my ice cream in a cup when the girl handed it to me.. I asked her if it was a kids scoop, she assured me it was not, well it surely looked like each scoop was a kids scoop I told her. Went in today, as I opened door to walk in, smelled like dirty diapers badly. Couldn't sit in there so we left to eat our ice cream in our car in with the ac on. Customer service has gone down while the prices has gone ridiculously up.
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June 2023 by Vanessa Smith
Super disappointed. No vanilla and the garbage was practically overflowing. Case had 2 cakes in it. Not sure if I'd come back here.
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January 2023 by USMCRip
Parking was not an issue and we were waited on right away. The choice on flavors were very nice and the serving sizes were good. The two young ladies working there were friendly and helpful. The ice cream was delicious. So why go here? Because you know what to expect and it is not disappointing. Yes I would come back if I was in the area and wanted a ice cream.
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December 2022 by Cindy K.
Stopped in to pick up a cake for a birthday. Had a half hour drive ahead of me and a little worried about getting it home in the heat They put ice in a bag and the cake in another bag and put it in with the ice. Arrived home perfect thanks to the clever young man that assisted me!
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October 2022 by Rivr C.
I really like this location because it is clean and the staff is friendly! I stop here when I'm craving my nutty coconut and pralines and cream milkshake! You should try my recipe! I promise you'll love it!
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October 2022 by Crappy McCrapp
Great friendly customer service. TY!
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August 2022 by S H.
Love this place!! The ice cream is so good. A lot pricey but worth it sometimes. I love the chocolate and peanut butter. Cookies and cream cake too.
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July 2022 by Lilia Neves
They were quick with our order and it was delicious ?
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May 2022 by Ann H.
Made an online order for a cake at 6:15. Site says give 24 hrs prior notice. Called to ask if I could pick up ONE HOUR before. They said "Nope. Must be 24 hrs notice" If one hour is REALLY not possible I'll find somewhere else that can accommodate requests and values customer service.
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May 2022 by Veronica F.
"Double Scoop". This is now considered a double scoop. Very disappointed. Not only have prices gone up, serving size has gone down. I will no long give them my business. The scoops were not full. I even reminded the server I wanted 2 scoops. 1 chocolate chip and 1 rocky road. She smiled and said the rocky road is there. No shame. Baskin Robbins, do better.
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February 2022 by Edgar Velasquez
Just be clear, the girls that were helping were extremely helpful and polite. The review is not about their service, the service was great. The review is for management or whoever is in charge of ordering the flavors. Every February I wait for the flavor of the month, LOVE POTION, it has been a tradition for years! First I went to the location on Shaw and Clovis and to my surprise it was sold out! That tells you how great the flavor is. So I went to this location and to my surprise, they don't have Love Potion at all! Their flavor of the month is Secret Admirer, who ever made that decision is wrong. If the store that's one mile away is already sold out then you should consider bringing back the original flavor of February, Love Potion. Once again, the service was great but please bring the flavor back.
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June 2021 by Edna M.
Service was great, but if there going to have fake nails on they should at least wear gloves!!!
