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January 2023 by GW Rogers
original storage facility with SoulThe website is questionablebut Wilma gets it done
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January 2022 by Tanya Edens
These people that run this place.r pathetic all rumors are true. Hell I've helped fotr 20 years and they kept everything of mine they gave me 2 min to grab anything I needed 2 min.
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February 2020 by Kathryn Mackenzie
I have been storing my things with Payless for a few years and find them to be very kind and easy to work with. I live very far away from Cloverdale now but am confident my belongings are safe and well-protected. The rates are extremely reasonable (in the three years my things have been with Payless Storage, I've only seen a $6 increase). Every time I call to check in, the person I speak with is reassuring and understanding of the importance of the security of my belongings. She even remembers where I moved to! I recommend.
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November 2019 by Captain Gort
NOTE: They raised the RV space rent starting Nov, 2019 by 84%.
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September 2019 by Captain G.
NOTE: They raised the RV space rent starting Nov, 2019 by 84%. Was $67, now $124. Still, its less than the competition. Good basic storage yard, level gravel. Good access. The new higher (market) price should clean up the place, the old junkers will likely leave. A great couple manage this place. If not for them, I'd give it 3 stars.
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September 2019 by Andrea Hickman
Great Customer Service, and they always keep good watch over storages!
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July 2019 by Sharyn Limp
I am extremely happy I chose Payless Storage. Its convenient and safe. Well lit at night too. The on-site management is always so friendly and accommodating.
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June 2019 by Teresa Rangel
Really good price...family owned. Very nice
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March 2019 by rusty rider
Great local place to store stuff. Open 24/7. Cheap.
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January 2019 by Mike Rosas
I've been storing at this facility for about a year now. This place has always been 5 star in my eyes until recently. Bottom line is my unit leaked, and destroyed a mattress, and a box of unreplaceable family photos. When brought to the attention of the manager, there was no apology, or was I asked where, or how the water damaged occurred. I just got a copy of a contract waved my way, saying #23.... that's pretty much where is says there not responsible for water damage. Apparently a lot of the tenants have storage unit insurance? Didn't know there was such a thing.
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November 2018 by Kelly Bosch
Friendly management
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October 2017 by Ruth Kaplan
First, I'll disclose: I am not a tenant here. My experience with this facility has been through my friendship with a longtime (14 year) Payless tenant, a friendship that has afforded me a pretty solid vicarious experience with this place. My friend stores a trailer at Payless. He stores things he doesn't have space for and things that should not be stored in a residence, in the trailer. He has sometimes fallen behind in rent, but always come up with the back rent plus the many late fees and lien fees that were assessed when he fell behind. So, he's not the perfect tenant, but he pays through the the nose as his penance. A year ago, the owners rented space to several vehicles which they situated so close to my friend's trailer that he cannot even open the doors to access his stuff (which he'd like to pare down). And at the beginning of the month, he was given 30 days to get out. After 14 years. He phoned them to try to arrange a little more time and the owner threatened to tow his trailer to the street. He feels powerless, being unable to clear out his trailer, but unable to stay. He does not want to tow the whole thing full; he wants to take the opportunity to clear out. And access is part of what he's been paying for all his time. And he's spent a lot of money with these people - at least $14,000 over the years. So i want to warn people against this place because they feel nothing for the people (their customers) who've provided them with a living all this time. And that's a threat to anyone who entrusts their precious belongings (or just their belongings) to their care - the care of Payless Storage.
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July 2017 by shon bremer
Straight forward pay n store
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November 2016 by Jonathan Quirarte
Because all my stuff has been safe and actually is really unexpensive
