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July 2024 by Morgan Griswold
Craig and Austin are both wonderful! I appreciate the expertise as well as the effort to make sure I knew what I was paying for. I have complete trust in this shop!
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March 2024 by Diana Pennington
Honest, professional, and reliable. They diagnosed my car with a warranty covered problem and referred me to dealership for repair - saving me $$$.
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March 2024 by Katherine Howard
Literally have NEVER before had such a positive experience in working with an auto shop. Above and beyond doesn't begin to cover their customer service, quality of work and level of integrity. The only place we will take our cars from now on no matter where in Sonoma County we live!
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January 2024 by Diane Egelston
We got excellent, friendly, fast service after getting a sudden “low tire pressure” alert. The alert coincided with our driving over several large branches that had suddenly fallen on Highway 128 in front of our car. We assumed we’d need tire repair, but the service manager took a look, inflated the tires, and kindly sent us on our way with a better understanding of tire pressure requirements. What a great experience. Thank you!
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November 2023 by Ted Strauss
These guys are amazing. I bought tires from them, and a few months later, one got a flat. Brought it back, and instead of the usual excuses from other dealers about why it's not covered (usually because the sidewall was punctured, which was the case here), they replaced it instantly. Two months later, same story, same type of damage. Not only did they replace it right away, they picked it up from my house, fixed it, and dropped it off for me. They also did the same for my wife when she had them do a repair. Who gives that level of service anymore?
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November 2023 by Erik Showers
My Lincoln Aviator was overheating. I live in my RV full time and was staying at a local campground but supposed to check out in two days. I called Craig and made an appointment the next day, and talked to the campground and was able to extend for a week. Craig, when I arrived the next day for my appointment, immediately put my Lincoln in a bay and started troubleshooting the problem. He found that it was a bad thermostat, made the repair, very affordable, and excellent communication through the whole process. I was able to leave the campground on time and I am eternally grateful to Craig and his shop for getting me back on the road safe and sound.
It was Craig's expertise with Lincoln's - he's had several - that he reassured me that things would be okay. They even repaired a flat tire on my lincoln. The Chrome on the inside of the rim was flaking off and causing several leaks around the bead. They did the repair, sanded the rim down on the inside, applied some magical sealant, and I don't think they even charged me for it when I looked at the invoice.
I can't say enough good things about this garage. And Craig was excellent. If I'm ever back in the area, even for an oil change or anything, I will go to this garage.
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October 2023 by Shannon Estill
Excellent customer service!!
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September 2023 by CJ M
They repaired my tire quickly and well. Service was pleasant and friendly. They were very receptive and on point. The only reason why they don't get five stars is because it cost about $20 more to repair then I expected to pay.
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September 2023 by CJ H
They repaired my tire quickly and well. Service was pleasant and friendly. They were very receptive and on point. The only reason why they don't get five stars is because it cost about $20 more to repair then I expected to pay.
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September 2023 by Marisa Scalese
Austin was very nice and professional. He kept me up to date about what was going on with my vehicle. I would definitely recommend them to others.Service: Auto maintenance
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August 2023 by John Romero
Excellent Attention and Service!
Good Prices and Honest...
Mazda Protege5 2003
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August 2023 by Nancy Lloyd
Craig gave me prompt and courteous service even when arriving without an appointment due to a potentially hazardous oil leak in my engine. He even replaced my two lost quarts of oil free of charge and referred me to another local service provider to clean my engine bay.Service: General repairs & maintenance
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June 2023 by Jeff W.
Our tire blew on our pop up trailer the Friday before the July 4th holiday. We were heading home from camping and we're stuck. The tow truck driver couldn't change the tire because it was tangled in the brakes. He towed us to your shop and you were very kind and were able to remove the blown tire and put on the spare! We are grateful! Thank you very much! We highly recommend you shop!!!
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June 2023 by Bill Piazza
The best customer service always. We have been bringing all our vehicles to Cloverdale Automotive for tires, batteries, oil changes and maintenance since we moved to Cloverdale.
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May 2023 by Nathan Lannan
Ask for Craig! Absolutely the best customer service and professionalism you could ask for. He went above and beyond to assist me with my tire issues. I know it’s cheaper to go through Walmart and Costco…but please consider helping out your local businesses. These are our friends and neighbors, and they need our loyalty and support now, more then ever!
