Hotels in Clearlake, CA

“What a gem! Cabin 27 has one hell of a view! The room was basic inside but spacious! It had a full, well equipped kitchen. Better than average bed. Did I mention the view?!?

But where I was most impressed, was the service. For a variety of reasons, I didn't get the text for the door code. I called the front desk and was met with a recording. However it was personalized to me! They wanted to make sure that they knew I did not have the text and we're waiting on me to make sure I can get checked in. They went out of their way to do that. Then when I spoke to them later they were so kind and helpful. Exactly what you would want in any situation. Just really can't say enough about the place. If you're thinking about it, just do it!”

“Very nice place to stay in a town that doesn’t have a lot of great options. Staff was friendly, room was very clean, bed was comfortable. I would definitely stay here again. Only issues: Most Best Westerns include a free breakfast but this one doesn’t, water pressure on third floor could be better (was adequate), noise from other rooms was an issue (thin walls).”

“The room was nice. The desk clerk? Not so much. He lies.After traveling all day, I called at 9:36 at night looking for 2 queen beds. I was told yes, they had a room, he took my information and my credit card number to reserve it. I showed up at the hotel about 5 minutes later, waited for the extremely slow clerk for about 15 minutes to finish up with the lady in front of me. I got checked in and was told my room number. I asked where it was and he said in the back side of the building. You can’t park back there. I said can I at least drive around to unload? Ya but no parking. So I head out to drive around. There’s a baseball field behind the hotel; you can’t drive around! So I pull back around to the front and see multiple homeless people hanging out in the parking lot and walking the hallway around the hotel. The room was nice, beautifully decorated but I didn’t get two queens, I was given 2 doubles. They are not the same! When I opened my email I had 7 confirmation/modification emails. The first 5 said 2 queen beds. The last two said 2 doubles. Too exhausted to argue with the front desk I waited until morning to ask about the difference. The next morning we found that we were only given one coffee pod in the room so my husband went to the front desk for more. It was 830 am. Desk clerk was the same from the night before. My husband had to use the night window and apparently woke the guy. At 915, I went to checkout. At the night window. He was disheveled and obviously still half asleep. I asked him about the bed issue and he told me that he didn’t have the queens so he gave me the doubles because they are the same. I reminded him of my phone call the night before when he told me he had a double queen room. He lied to me. When I asked about the cost he said they were all the same. I got disgusted with him shoved my room keys through the tiny slot and told him to check me out of my room. And walked away. I don’t plan on ever being in that area again but I can tell you, I may never go to a TraveLodge again especially at the prices they charge.”