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March 2024 by Lucy P.
I have been seeing Dr Kaplan for well over 20 years. Very caring & kind. Listens, good recommendations!
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February 2022 by Jaspreet K.
To me it's very important to have a doctor who I can trust and approach without hesitation. I moved to Clayton neighbourhood over 2 years ago and picked this clinic as it's close and accepted my insurance. There was only one female doctor at that time but she left during the pandemic and I was assigned PA Jennifer later. I am greatly disappointed as how the clinic forced me to make an appointment for something that could be resolved over the phone. I had to get a preventive test ordered and kept calling them for 3 days without a response. I had a Gastro appointment through my insurance later (I did not need a referral) that month and wanted to get the tests done before that. On day 3, I called the front desk and expressed the urgency but the lady at front desk forced me to make an appointment. It turns out Jennifer could not order me the test, and wanted me to meet the GI specialist. I explained her how it was wrong of them to force me to make an appointment when I already had a GI appointment and she could've responded to my phone calls to tell me that she could not order the test. The front desk had told her as well so it seemed unethical of them to make me pay for an unwanted virtual visit. She dismissed my concerns over the virtual appointment and told me that she would let the manager know. I was hoping they will not bill me for this visit to correct their mistake. I got the bill yesterday and hence I went forward with this review. Honesty and ethics are very important to me. It was absolutely wrong to force a patient to visit, invest time and money just to make notes without actually rendering any service. I will be removing this clinic as my primary care providers and will not recommend anyone to use their services
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January 2021 by Stan A.
No one reached out to me since our last visit and i just received a notice (attached) asking for $50 for a no-show appointment on 09/21. Unbelievable. We have found a different practice that we are happy with. I would advice anyone considering this practice to STAY AWAY.
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October 2020 by Julie M.
Although Dr. Kaplan has been wonderful with our family members. Recently however my brother called to ask about Covid testing and was charged a consultation fee for which he was NOT informed of ahead of time. He called with a couple questions was forwarded to Dr. Tomsky and without being informed he received and bill in the mail. My brother called thinking it was a billing error and was told well you called to ask about Covid testing so we billed you.If you are looking for a good solid doctor demand to see Dr. Kaplan, he will take care of you. However avoid Dr. Tomsky.
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September 2020 by Denis Schexnayder
Overall great experience for me!
