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March 2024 by Mark Holcomb
Unhelpful pharmacist. Another CVS tells me that cannot search for my medication and I need to call around to see if they have it. This one tells me she cannot tell me over the phone and to have my doctor call on. Absurd to deny telling me if they have inventory for a 30 day supply of something. Meanwhile she delayed my treatment. Not happy with CVS - will be shopping for another Pharmacy.I also cannot stand they every time I call to speak with a human ... I am forced to listen to an advertisement trying to get me to use their mobile app instead of calling in. If the mobile app did what I needed I wouldn't be calling in.
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November 2023 by Melly L.
This review is for the pharmacy. I just had an excellent experience here. I transferred in a prescription from Walgreens because I was hoping to receive better treatment from a pharmacy. The pharmacist there today was super sweet, asked me how I was doing on my medication, and then let me know her diligence in fighting Walgreens to get my prescription transferred. She had excellent customer service, very warm and friendly demeanor. I feel very excited to come here from now on :)
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May 2023 by Stori M.
Literally the worst cvs pharmacy I've ever dealt with. They never let you know a medication isn't available or in stock until you call them. Every time I've had to call to ask the status of my prescriptions when it's been more than 4 hours when it's been sent from the doctors office. Seems like I need to transfer my prescription back to original CVS on Treat which is much more efficient even though I live in CLAYTON!!!!
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April 2023 by Sue B.
Needed a Passport Photo. Went to Walgreens and was told that the camera is not working TODAY. Probably because the manager was busy unloading merchandise. Went to the next closest CVS to find they do not do Passport Photos. Went to downtown Clayton and this lovely lady took our photos and within 10 minutes we were out the door with our pictures.
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March 2023 by Linda T.
Extremely slow. Long waits. Pharmacist can't be bothered for questions or concerns. I will go anywhere else drive across town to avoid this pharmacy
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January 2023 by Tony F.
Dont know what happened to the former pharmacists who were so nice. The present one think name Asha has an attitude and not so friendly/helpful. The pharma techs are very nice. When they asked her which med she thought is better, she made gesture with both hands like saying "Don't know". I asked for her name and she wud not give it. Rude
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December 2022 by Google user
The pharmacist is Rude!! She is the manager blonde, she hates her job. I would not recommend this pharmacy even if it is down the street from your house. Drive 10 minutes to Walgreens. You are an inconvenience to her. Nothing will be on time.
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December 2022 by Stacie R.
I have to update my review for a great experience I had late last night. Erica, I believe she is a pharmacy tech, helped me fill a prescription when they only had 5 more minutes before they closed. She took the call with me frantically asking if they received my doctor's prescription electronically, and while I was driving there filled the prescription for me and had me pay for it all before 8:00pm (when they close) or within a couple minutes after. She was friendly, helpful, didn't seem upset or jaded because I was so last minute and it was late. She just wanted to do her job and I completely appreciated that!
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December 2022 by Colleen Giambona
The pharmacist is Rude!! She is the manager blonde, she hates her job. I would not recommend this pharmacy even if it is down the street from your house. Drive 10 minutes to Walgreens. You are an inconvenience to her. Nothing will be on time.
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September 2021 by Lost K.
Walked in for a flu shot and the pharmacy was open the pharmacist was there and she had flu shots but she was closing in 20 minutes and couldn't be bothered to give me a flu shot before she left she didn't want to so she refused me. And now I refuse to shop at CVS hello Walgreens.
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August 2021 by Good P.
Simon was such a ray of light on a cloudy day for me, so warm and kind. I really appreciate people that make you feel better just by their smile especially when coming into a pharmacy for an ailment, the pharmacist Drew was also super cool and seemed to care about what he was doing a lot. Really appreciate them both for putting a big smile on my face - Good People are the BEST especially when we don't feel well.
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March 2021 by Bianca B.
This CVS is extremely racist. I walk into this store and head to look for shampoo. Immediately I hear "aisle 8" over the speaker and of course it is the aisle I am in. A white worker appears and asks if I need anything. I say no. She proceeds to follow me around the store pretending to be on the phone. I feel uncomfortable and cut my visit short. After I pay she has the audacity to say "have a nice day" while waiting for me by the door still pretending to be on the phone. Of course I was the only brown person in the store. So of course I was targeted. It is already difficult enough being one of a handful of people of color in this town. I have never stolen anything in my life. I have no criminal record. I have a bachelors degree and am pursuing a masters degree. Not that any of this protects me from being racially profiled at CVS. Nor should you have to have any of this to avoid being racially profiled. Shame on you CVS. You all are racist.
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December 2020 by Nicholas A.
Sylvia at the photo dept. Was so professional, helpful and went out of her way to make sure I had double ordered my photos I mistaking placed an order for. She called my phone and left a message and let me know she reprinted my order. Thank you and happy holidays!
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March 2020 by K R.
This pharmacy is completely incompetent. They will spam you to death to re-order prescriptions you don't need or want and when you do try to fill one they take DAYS and usually I have to call or go in only to realize it STILL hasn't been done. The pharmacy techs take no precautions like hand sanitizer between customers. Especially now during COVID-19. They're still making everyone touch screens and sign for Meds. There should be better safety standards in place during this outbreak. The lines are painfully long and slow and forget about trying to use the drive up window unless you have 1/2 hour to waste. Go elsewhere
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August 2019 by Angela F.
Was going to give 5 but not sure now. Lots of people say how great the staff is and I love Rosalie and Sam in the pharmacy. That is how I have felt since moving to Clayton 2 years ago. I go in and shop at least twice a week and have our entire families scripts there. It's my go to place for retail therapy. However, the other day I was caught way off guard. The store manager was following me around and way to close in my personal space looking over my shoulder and giving me and my daughter really rude looks. I think maybe she thought we were shop lifters. Which is absurd. Everyone knows me there. I spend soooooo much money there. She made us feel very uncomfortable and unwelcome. The only thing I can think of that would cause a reaction like that is that my daughter recently cut her hair and dyed it a fun red color (that she bought at that store by the way). Maybe she thought we were thugs?! ROFL I am still trying to decide how to handle that situation. I mean I was about to put a couple of items back that I decided against buying and all the sudden she was in my face taking the items and even tried to take my entire shopping bag! I was like what in the world is this crazy lady doing! So today I went through drive through. I must say my feelings are a bit sore which sucks because I absolutely love that store :(