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December 2023 by Debbie Goodloe
Jim, the owner, is so personable and efficient. Best customer service you will find!
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November 2023 by Erin V.
Super helpful in correcting an address error for critical medical equipment. Took the time to call and make sure it was corrected and got me a delivery date. We've done notary documents here and every time we are so glad we've come here. Staff is so wonderful!
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November 2023 by SB Notary
Went there in a hurry, and Attendant Jim was exceptional. He provided excellent customer service. He was prompt and knowledgeable about how to solve the issue I had. Not to mention he was friendly, kind and personable. That was my first time going to the particular store. I will definitely go back for my future UPS needs. Thank you so much Jim!
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November 2023 by Gene Lujan
Absolute ripoff. My wife took a light package and was quoted $49 dollars for three day delivery. She took it to the post office in Claremont same delivery date $18. Shameful - he quoted her $8 dollars to send a pen $2 at the post office. We understand these stores are sometimes for convenience but horrible markup.
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September 2023 by Pearl J.
Got there at 6:10pm to return Spectrum equipment last week. Mind you, they close at 6:30pm. The same man who gave me a hard time for returning Amazon items during Christmas came to the counter. He tells me he can't do my transaction because he already did end of day. I responded, but you close at 6:30pm and nowhere does it state there is a cut-off...this is such a disappointment. He said, well I can try and I said I don't want to waste more time. I quickly drove another 3 miles to the next UPS store. And guess what, they took it and it was minutes to closing. I asked the associate if they already did their end of day and she said yes, but they are still expected to take the equipment and send it the next day!!! Needless to say, that man at the first location was just being lazy and was counting the minutes to close up instead of going the extra mile for his customer. This was my 2nd incident with him, so I think a YELP review was needed.
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September 2023 by Mary Ann Villar
Everybody is so helpful and friendly. I’m so glad this UPS store is in my neighborhood.
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September 2023 by Joyce Trager
Jim and Alexandra are very helpful and friendly.
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July 2023 by Steve
Great service! Big UPS mucked up my shipment and the owner of this store personally handled resolving the issue. My new go to for notary, shipping, etc.
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May 2023 by Jacob Brown
Come to this store for your packing and shipping needs. I was in a pickle and everyone was very helpful. They assisted me in resolving my situation and everything worked out well.
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April 2023 by Jacob B.
Come to this store for your packing and shipping needs. I was in a pickle and everyone was very helpful. They assisted me in resolving my situation and everything worked out well.
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January 2023 by Matt R.
This is my go to UPS for all projects! Jim is always extremely helpful and very friendly. There have been many times I've gone in here on a time crunch and he always ensures I get everything I need in a timely manner. Cannot recommend enough!
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December 2022 by Karen Bowser
When looking at the website this store says it is open right now (8am Monday). This store is open for PO Box pickup not to send packages.
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December 2022 by Traci S.
This UPS store is in a great location, very convenient, nice shopping center. I like that they open early, BUT do not come here for Amazon returns. The man who runs the store (not sure if it's the owner) but he seems to get very irritated and makes negative comments each time I have come to do Amazon returns here.
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December 2022 by Dave T.
I have been using this ups store since they opened. Today I got there just after they closed, and Jim was so kind to let me in and take care of my needs. This is just one of the nice things they have done, not just for me, but others as well. This is the best ups store anywhere. Thanks to you and all that work there!!!
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November 2022 by Kevin McCondichie
Very nice employees who know what they are doing.