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February 2024 by Iman Hamidi
Living here is a NIGHTMARE. Robin, the “manager”, is always so rude to me. These are terribly “rebuilt” apartments. Deep issues with construction, leaks have happened in the ceiling and the floor in multiple areas, with maintenance unwilling to handle it appropriately. So many neighbors have been moving out every month, and for good reason. “Emergency” maintenance line is unresponsive. Maintenance doesn’t believe you when you tell them something’s wrong, then don’t apologize when they find out you were right.Power outage was planned by electric company, and no communication from management about this, everyone’s cars were stuck in their garages. Water was out too, and no communication from management. Literally ZERO communication about the power outage and the water outage from management.The pool area is dirty all the time, the community BBQ is grotesque. When they have landscape trim the grass every blue moon, they leave a huge mess with grass clippings everywhere that are never cleaned up.Our grout in the kitchen floor bubbles up seeps through the fake vinyl and causes a mess that’s ongoing, and maintenance has refused to fix.We’ve had multiple leaks, multiple issues with the washing and drying machine, issues with our dishwasher, issues with garbage disposal. There hasn’t been a moment of relaxation or comfort living here.There’s no common courtesy or decency from Robin or anyone at this company. I would NEVER recommend this place to live to anyone.
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June 2023 by Wayde R.
I love living here! Going on my fourth year and continue to be extremely satisfied. From the office management through to groundskeeping, everyone does an exceptional job! Maintenance is always extremely responsive and quick to take care of issues. The rent is reasonable for Claremont, and continues to be a good value. I would highly recommend living here! A great mix of families, Singles, students, some retired - a great neighborhood!
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September 2022 by Lou
The Artisan Claremont has been a great living experience for me and my family. We have been living here for a long time. It isn't just the area but , the property management is outstanding. From the Property manager Robin. She is always available and approachable. She responds quickly to emails and is willing to assist you . The Maintenance Engineer Ronnie is outstanding. He is quick to respond to any work order submitted for your apartment and resolves any issue your unit may have. The Artisan is a beautiful Townhome complex. I would highly recommend any family here.
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June 2022 by Louie Rizo
The Artisan Claremont has been a great living experience for me and my family. We have been living here for a long time. It isn't just the area but , the property management is outstanding. From the Property manager Robin. She is always available and approachable. She responds quickly to emails and is willing to assist you . The Maintenance Engineer Ronnie is outstanding. He is quick to respond to any work order submitted for your apartment and resolves any issue your unit may have. The Artisan is a beautiful Townhome complex. I would highly recommend any family here.
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February 2022 by Carolann J.
I lived in the artisan Claremont throughout 2020! I absolutely loved living here and would highly recommend it to anyone interested. The application process was very smooth and Robin was super helpful and responsive at all times. The neighborhood and location is amazing, especially if you have a dog it is a short walk to Claremont's dog park and you could easily walk or bike to the village. I only had 2 maintenance issues when I lived there, my AC did stop working in the summer when it was hot. However, the maintenance staff were extremely on it and gave me a temporary AC for upstairs that was a life saver. They were able to fix my AC quickly and took it very seriously! My only other issue was the ice machine not working but that was an easy fix for them as well. I have nothing but amazing things to say about the Artisan, the management, and the maintenance! I am actually super interested in moving back and hope I can sometime this year! Thank you to all the staff who have made my experience so positive!
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December 2021 by Sarah Lee
This was a wonderful place to live! Nice neighbors, great staff and wonderful location. We lived there for a little over a year, leaving in November of 2019. I always meant to leave a review because Ronnie and Robin were always so great! Even our dog Scout was upset when we left.
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December 2020 by Matthew Loggins
Loved living here. Robin and Ronnie always took care of us, happily. I will miss them.