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May 2023 by Walker Fortson
Ordered a set of 5 wire spoke wheels from this company back on 6/15/22 with an ETA or delivery to be 10 weeks. 10 weeks passed and I called for an update only to be pushed out another 6 weeks, then another and another with the excuse of a material shortage. After getting a new excuse through email on 4/6/23 of the parts being on back order again, I decided to cancel my order. Now it is currently 5/8/23 and I have yet to receive a refund, the company is trying to tell me part of my order shipped, which it did not(no email confirmation, no tracking number or phone call), and on top of that the two people I was dealing with about this issue have both been fired from the company. Who knows if I will be able to get my refund for my set of wheels and I’m extremely irritated with this company, lack of customer service and inability to complete orders in a timely manner if they’re even completed at all………worst company I’ve ever dealt with in my years in the restoration business.
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February 2023 by Kirsten Swenson
Someone apparently hacked my cash app and tried to use it to charge nearly $300 to this company……I don’t even live in CA anymore, and I haven’t for the past year and a half. So I’m not sure what is up with that. Just as the reviews say…no answer on the phone to deal with this.
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January 2023 by Hamad Almaadeed
I do not recommend dealing with it, you will lose money, you cannot cancel the order
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January 2023 by Rick T.
Wish I would have read these reviews before I placed a order.orderd 15x10 gm ralleys with 4.25 back space. Website took order and payment.2 business days go bye,no order# or tracking# had been sent,so I made the call,thank lord I did,once they found the order they told me 3 to 4 months out and I couldn't get the backspace I wanted.i canceled the order.i got my money back in about 3 week.that was the only thing I was happy with through this experience, which should be enjoyable because your buys cool stuff.went to a competitor had the same wheel with backspace I wanted In week and $150 less.i not sure how they stay in bussness doing bussiness like this.i thought wheel vintiques was a class act because I've heard and seen the products for years,but I won't put myself through that with them again. Buyer Beware
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January 2023 by nick mangano
These guys actually make it hard to buy from them. Stay away!!! Horrible customer service. And they hang up on you if you ask questions they don't know how to answer.
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December 2022 by Paul F.
Ordered and paid for a set of wheels and they say 10 to 12 weeks. This was over 4 months ago. I call to check the status and am constantly told something different. I was told they had everything to make my wheels and were sending my order over to their manufacturing. After not receiving any updates I called back and was then told that they do not have the barrels needed for the wheels to be made. The guy tells me to call them back after the new year...and stated that they have some new things happening then. (Whatever that means) I am actually surprised this company is still in business if this is how they treat their customers.
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September 2022 by Wayne R.
I ordered 2 Wheel Vintiques wheels through Summit Racing in September of 2021. Wheel Vintiques doesn't respond to Facebook posts in a timely manner or at all. When I originally ordered it was expected 2 months to get the wheels. Summit Racing continues moving the expected delivery out 2 months at a time. I already purchased the matching 15x10 back wheels, about $600.00, from someone else so basically I can run mismatched wheels or wait for them to maybe send me my wheels someday. I will never buy from Coker Tire or Wheel Vintiques again and I don't trust Summit Racing anymore as they are not telling you when you order that Wheel Vintiques doesn't deliver. I could reorder the Wheels today and Summit would say they should be here in December. I talked to Summit Racing customer support last month and he said they have been waiting since 2020 for wheels.
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September 2022 by R A.
Terrible. Took my order and money. Said 6-8 weeks before the order was ready. Started calling and emailing 2 months later. Phone out of order and be email response. Had to file a claim with the credit card to get my money back. Part of it is it was a plain steel 15x7 wheel for a Chevy muscle car. Nothing crazy, fancy, exotic, special sizing or rare car...and he could fill that?!
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August 2022 by Dori S.
DO NOT BUY FROM COKER/WHEEL VINTIQUES! If you DO ever get an order, it won't be the right one, and NO ONE answers their phone. Coker Industries bought them out--and it has helped NOTHING. I ordered two Baby Moon Caps and blue powder-coated wheels for a vintage Airstream in February, 2022. In June, what finally arrived was ONE (??!!) Baby Moon Cap and two NON-powder-coated wheels. I have been calling just about DAILY ever since (let's say 80 times), trying to get them to send the missing Baby Moon Cap and either find my powder-coated wheels or refund me the $90 that cost. THREE actually-reaching-a-human calls in all that time, and NOTHING. This has been the single most frustrating "customer service" experience I can remember having. This should be EASY and it's IMPOSSIBLE. NOT HAPPY AT ALL.
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June 2022 by Damian Valdez
No customer service at all i Waited about 8 months for my order they always gave Me some excuse why they where taking long
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May 2022 by Gregory Milewsky
I installed five JW-795505 powder coated smoothies on a garage kept 2021 Jeep Wrangler Rubicon in July 2021. In December 2021 I noticed one of the wheels was already rusting. By April 2022 four of the five wheels were rusting. Wheel Vintiques informed me I would have to have the wheels sand blasted and powder coated again at my own expense.
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May 2022 by G. M.
***UPDATE*** Four of the five wheels have now rusted. Contacted Wheel Vintiques and was told I can take them to a shop to have them sand blasted and powder coated again at my own expense.
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April 2022 by Tom B.
It is April and it has been one year since I placed my order with a Wheel Vintiques for Mopar steel wheels. About a month and passed since I originally placed my order and I heard nothing from them. I left multiple voicemails and then no response. I found out through the Internet car sites that Coker tire owns Wheel Vintiques. In July 2021 reached out to Coker tire with my problem. In a week Raul wit huh Wheel Vinti sends me an email stating my wheels will arrive in September. September came and went and I emailed Raul. He did get back to me he said I would see the wheels in December. When the wheels did not come in December I didn't bother reaching out anymore and it's now April 2022. Save your money and go somewhere else.
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April 2022 by Scott mcarthur
Ordered wheels over 9 months ago was promised a 3 month eta for them to ship. Spoke with a salesmen 6 months later saying they had gotten materials and would build them in 2 weeks as they were waiting on powder coat. 3 months later (9 months total) I call them and now there is no eta on wheels that I already paid for. How a company like this stays in business is beyond me. Avoid buying wheels from them I wish I did.
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August 2021 by Tony H.
I ordered 4 1946 Ford hub caps on March 7, 2021 on line.On March 8th a person named Raul called to let me know that Wheel Vintques was having a licensing issue with Ford that should be resolved by late May, mid-June for sure. On June 14th I sent an email requesting the order status and Raul replied by email stating unfortunately still waiting for the Ok to sell the caps. On July 20th I made another email status request to Raul, no response. On July 28th I emailed the customer service email and a few days later a return email that Javier that handles the customer service email was no longer with the company and someone would contact me soon. Nobody ever contacted me. On August 4th I sent another email with copies of all the past emails requesting they send me my caps by August 20th or I would cancel the order. August 20th came and went, no caps, no contact from anybody. On August 23rd I sent another email about how disappointing their customer service is an canceled the order. On August 24th I received an email from someone named Angel simply saying "your order has been canceled ". No apology, no sorry for the inconvenience, nothing. I'm surprised to learn they are a subsidiary of Coker Tire. I'll need tires for my street Rod next year, will make me think twice about ordering from Coker.
