Used Cars in City of Industry, CA

“I recently purchased a used vehicle from Puente Hills Ford. I worked with Steven and throughout the process both he and everyone I met were friendly, helpful and treated me as a person and not just another customer. There were no games or bs, it truly was one of the most enjoyable and easy vehicle purchases I’ve ever made. Steven is a true asset to the dealership and I have absolutely no hesitation to refer him and Puente Hills Ford to my friends.”

“Best dealership i ever dealt with! Thank you so much for helping me get a new silverado and with my loan situation/ trade in! Karina, mark and oscar are the best and i pray they continue to strive!!”

“I had the most genuine experience with Darel G. at Puente Hills Nissan!! He was truly amazing!

Back-story: I had my son’s car serviced at a SEPARATE Nissan Dealer earlier in the day in which I experienced the longest wait for no apparent reason (3hours and 15 mins for an oil change and tire rotation and this was with an appointment)! To add further insult to injury, during my complimentary car wash, an exterior trim panel was yanked off. This incident happened this past Saturday to my son’s vehicle and my son was due to drive up north to college at 4am the following day. The service manager didn’t attempt to locate any dealers with availability of part needed; instead, he verbalized that my son had to wait until Thursday for part to be delivered up North and then for him to install it himself. I found that utterly unacceptable.

Now back to Darel G.! I went into his parts location to see if they had the part in stock which they did. Darel G. then called the other service location who was responsible for exterior trim panel being yanked off to request coverage of item. The service manager of the former location was negotiating for a cheaper price in order for Darel G. to be able provide me with the replacement part. Darrel G. promised that I didn’t have to worry and that he will get everything resolved. Darel G. then worked with his manager, Nick Meyer, to have the issue resolved. THEY DID NOT HAVE TO DO ANY OF THIS!!!! I walked in there with a problem from a SEPARATE Nissan Dealer and received extraordinary customer service and full resolution of my OUTSIDE issue. My son left to college with a completely intact vehicle because of Darel and Nick. So from the bottom of my gracious heart, THANK YOU!!”

“Went to the Service Dept and felt like royalty. Javer Esquivel was our Service Advisor and he made my husband and I feel like a King and Queen.

Not only was Javer extremely professional and courteous when we met him for our appointment, he also welcomed our Puente Hills Hyundai coupon without hesitation and took the time to speak with us about the observations and concerns we had on our 12-year vehicle. He answered all our questions thoroughly and patiently; even with others in the cue behind us also waiting to see him.

With that out the way, he then offered us to experience the newly designed lounge with its huge big screen HD TV along with free donuts and snacks while we waited for our service (which seemed like minutes because it was so fast). When the work was done, we received feedback on our previous concerns and future options for us to consider, along with the car back washed clean and ready to go. Drove it home, and it purrs like a brand new kitten!!! We couldn’t be more pleased with the entire visit!

With people like Javer and his team on staff, it's easy to see why Puente Hills Hyundai remains in the running.”

“I was reluctant to come here to get propane after reading all of the negative reviews but decided to give it a try anyway. I am not sure if it's because I came at a good time but I only waited 2 minutes at the refill station before someone helped me. I only had to fill up a 5lb tank. Was in and out within 5 minutes.”