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May 2023 by Alex Z.
Golden Gem Jewelry delivered an outstanding gold jewelry cleaning service. Their professional staff expertly examined and cleaned each piece, resulting in remarkable transformations. The level of customer satisfaction was exceptional, with regular updates and informative guidance on gold jewelry care. I highly recommend them for their unparalleled service. Trusting them with my precious gold jewelry was a pleasure, and the end result was nothing short of dazzling.
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April 2023 by Bruce B.
My wife and I dropped by to see if we could get our rings resized and a small alteration on my wife's ring. We were greeted upon entering with friendliness and we were very happy with the price. We were kept up-dated on the status and got the rings back quickly. Rings now fit perfectly and even got a thorough cleaning so that they now sparkle like new. Great experience.
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December 2022 by Kathryn Call
I have been a customer of Golden Gem for over 20 years and have never purchased anything but the highest quality. Rick and Jenny are true professionals and now their daughter and other young family members are working at the store also and one or more have their GIA certification and they are very knowledgable. They are honest and friendly with a low key sales style. They have gorgeous jewelry and gems and a variety of settings. You won't be disappointed, I guarantee!.
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October 2022 by Kaycee P.
We were referred here by my husband's cousin and did not disappoint!We stopped to purely shop around because I wasn't sure what type of ring I wanted and my husband didn't want to choose a design I potentially didn't like. Belinda and Jennifer were so incredibly helpful to guide us through different styles and immediately found the one with one visit! A stunning halo with beautiful infinity designs on the side and whimsical underneath the diamond - absolutely gorgeous! These ladies truly compliment each other in ensuring the customer is taken care of regardless who helps them; they both had several wedding bands lined based on my preferences - such service, I loved it! We had nothing short than an amazing experience with this sweet shop. They are always accommodating, attentive, and make every transaction smooth; we cannot rave about and suggest this shop enough! They have so many designs and options, I'm sure they have something for you to find and fall in love with!We've been married since June and I am still in awe every time I wear my set. Thank you ladies and everyone involved to make this shop successful! A
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July 2022 by Pat Martinez
I have been shopping with them for over 16 yrs. The staff is so courteous and friendly.I love that you can layaway your jewelry. The quality of their diamonds is excellent. Prices are too!?
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June 2022 by Jenny C.
Golden Gem is truly a neighborhood gem!!! My family and I have been making our fine jewelry purchases with Belinda and Jennifer for years. When it was time to start my engagement ring shopping, I immediately thought of Golden Gem. I'm the type of girl that never put much thought about weddings let alone my own engagement ring. When my fiancé and I made our first visit to Golden Gem, Belinda did an amazing and thorough job of explaining all the intricacies of purchasing an engagement diamond and showing us the type of bands that are available. They have a huge selection but because we've worked together in the past, Belinda just knew the style I would gravitate towards. That's another amazing aspect about working with Belinda and Jennifer - they have an uncanny ability to just know and remember what their customers love and their personal style which helped so much during the process. Overall, I highly recommend Golden Gem and the fact they've been in business for close to two to three decades - really just speak for itself. Also - make sure to follow them on IG! They have amazing holiday deals sometimes.
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January 2022 by Gary
Great family owned jewelry store! I can highly recommend purchasing from Golden Gem. I was personally helped by Belinda as well as Jennifer and they both do an excellent job. Belinda helped me select a great diamond that fit my budget to pair with the setting I had chosen. She had great suggestions on how to customize the setting to fit the diamond I picked and the end product is gorgeous! Being a first time ring buyer, I was nervous but Belinda was able to walk me through the whole process until I picked up the ring. They will work with you to get the most beautiful product within your budget. I would not hesitate to recommend to anyone in the Los Angeles area looking for an engagement ring or any other type of customized jewelry!
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January 2022 by Terry Rogers
Not sure about this place not sure if I was there or just don't remember the name. Terry
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July 2021 by Gabrielle E.
Golden Gem is by far the best jewelry shop around! I always recommend it to my friends and family when they are looking for a jeweler. They have a great selection of high quality jewelry, and they have the best prices around. Throughout the years I've bought a few rings, and last year I picked out the style of engagement ring I liked the most. Belinda and Jenn are incredible and helped my boyfriend, now fiancé, select the most beautiful engagement ring I have ever seen! It ended up being more beautiful than I ever could have imagined! They spent so much time working with my fiancé and I individually over the years, and always have great suggestions when we want to treat ourselves or get gifts for each other. They've never made us feel pressured to purchase anything, and always make us feel like valued customers. I love this place and if you're looking for a jeweler go here. I promise you won't be disappointed!
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July 2021 by SteeFin A.
Golden Gem is amazing! My fiancé and I are incredibly happy with the friendly service and products. Shout out to Belinda and Jennifer for helping us make our ring selections. To all you lovebirds out there, this is the place to shop for some tender, love and care!
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April 2021 by Camille Agoncillo
Prior to visiting Golden Gem Jewelry, we actually visited another well-known jewelry store (one that you hear/see the commercial for all the time on the TV….) but had a terrible experience there, especially compared to the experience we had here at Golden Gem Jewelry. From the get-go, Jennifer and Belinda were absolutely phenomenal. They took their time explaining the different characteristics of a diamond, settings, etc. I was overwhelmed by the amount of choices that had to be made but Belinda and Jennifer were so helpful in narrowing it down to the perfect ring. Once it came down to the final selections, there was no pressure to buy anything that day but my fiancé and I knew that we were coming back because there was no other place we wanted to get our rings. The second time we visited we even brought along my mom and my grandma who bought some jewelry for themselves as well!5 SHINY BEAUTIFUL STARS for their gorgeous selections, their friendly personalities and fantastic customer service. I would (and will) recommend this place to anyone who is looking to buy engagement rings, wedding bands or even just some jewelry to add to your own personal collection. Thank you again, Golden Gem Jewelry!!!
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March 2021 by Priscilla L.
This was my first time at Golden Gem Jewelry and Belinda truly made my experience the best. My boyfriend and I needed to bring my ring in to be resized and it was missing a diamond. From start to finish Belinda was very attentive and sweet. We went to pick up our ring and it was perfect! She even went out of her way to call us and make sure I was happy with the fit and everything. We had by far one of the best customer service experiences here. I can't recommend Golden Gem Jewelry enough and I will be telling all of my friends and family about them! (They were also all wearing masks and kept everything very clean and sanitary! It made us feel very safe!) Thank you Belinda for your wonderful service and we look forward to our next visit with you for our future jewelry needs! :)
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March 2021 by Kim M.
My fiancé and I came into Golden Gem Jewelry because someone close to us recommended them highly. It was quite a drive from West La but we hadn't had much luck with other jewelers so we drove out and gave this place a shot. I am so happy we did. Belinda was so patient with me and really took her time showing me the different diamonds and settings options that they had, while guiding me on recommendations based on what I told her I like/didn't like. And just like that, I knew what ring I wanted and we made the order that afternoon. There was no pressure to buy that day, and we had no intention to, but we had no reason to look elsewhere especially with the service we received. Fast forward to the weekend after, my fiancé and I drove out again because I wanted to see what they could do with my mom's wedding ring that she gifted to me. I had such a good experience when shopping for my own ring, I knew they would be able to help. Obviously very sentimental, I wanted to wear it on my wedding day and thought I could reset the ring as a right hand ring. Belinda and Jessica took their time (again) with me to explain options and was very transparent about potential disadvantages of having a pointy rock (marquis) on my dominant hand, as well as the potential it could have to distract from my fiancé's ring. Honestly, amazing points I would have never thought of. With their help, I decided to make it a pendant necklace to sit symbolically above my heart. So special. I could not have been more pleased with my experience and would recommend Belinda and Jessica to anyone. Excited to pick up my jewelry when it's ready and will definitely be coming here in the future.
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March 2021 by Camille A.
Prior to visiting Golden Gem Jewelry, we actually visited another well-known jewelry store (one that you hear/see the commercial for all the time on the TV....) but had a terrible experience there, especially compared to the experience we had here at Golden Gem Jewelry. From the get-go, Jennifer and Belinda were absolutely phenomenal. They took their time explaining the different characteristics of a diamond, settings, etc. I was overwhelmed by the amount of choices that had to be made but Belinda and Jennifer were so helpful in narrowing it down to the perfect ring. Once it came down to the final selections, there was no pressure to buy anything that day but my fiancé and I knew that we were coming back because there was no other place we wanted to get our rings. The second time we visited we even brought along my mom and my grandma who bought some jewelry for themselves as well! 5 SHINY BEAUTIFUL STARS for their gorgeous selections, their friendly personalities and fantastic customer service. I would (and will) recommend this place to anyone who is looking to buy engagement rings, wedding bands or even just some jewelry to add to your own personal collection. I'll update this review once we get our rings :-) Thank you again, Golden Gem Jewelry!!!
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December 2020 by Taylor C.
Golden Gem is truly a 5-star store. Not only is the staff attentive and friendly, their pieces are one of a kind! I had an ordered shipped in less than 24 hours and it arrived beautifully packaged and pristine. I will most definitely be using their business again.
