Department Stores in City of Industry, CA

“I made a comment on my last visit to Kohl's that I was unable to find what I was looking for in the brand, size and color that I wanted. To my surprise, I received an email from Melissa asking if she could help me. I gave her the information of the product I wanted. Next day she wrote back stating she had them and I could pick them up at the front register. At the register I was helped by Autumn who gave me a huge smile and asked how she could help me. I mentioned Melissa and what she had holding for me. Autumn immediately retrieved the items, I made my selections and she rang up my purchases and included my 30% discount coupon without my reminding her. I was in and out in less than 10 minutes and that included waiting in line. THANK YOU MELISSA AND AUTUMN FOR SUCH EXCELLENT CUSTOMER SERVICE. I sincerely appreciate your help.”

“Love to shop at Ross, you always find some deals. Better prices compare to the department stores. Certain items you will still need to compare with online prices, such as eBay, Amazon, etc. But, with online sites, you will need to wait for shipping.”

“Came in to do some Christmas shopping and was helped out by a young lady Tonanzyn. She answered all my questions and walked me to the products I was looking for, her customer service was excellent!”

“Ross for less is such a fun store just to browse and see what you need. They're great for markdowns gray candles together they were 4.99 and this Halloween candle for my bathroom 3.99. on Tuesdays seniors get 10% off”

“I ordered a set of dishes and a serving bowl and matching platter. When the bowl and platter arrived, the bowl was fine but the platter was shattered. I called customer service and the woman that answered was very polite and helpful. I thought they would want the platter returned. No. She credited me for the broken platter and put thru a new order for a replacement. I found her to be very kind, understanding and efficient. Perfect customer service. This is what makes a high end store worth shopping !”

“Review#306....How does This Walmart receive such low ratings?! That is beyond me. If I read others' reviews, I would never have shopped here. I'm only taking a star off for the insanely long lines, but now they have opened up self check out sections. I don't understand how they got way down to 1.5 stars? If it had to do with missing shelves during the Pandemic, well....that is just inflation caused issues. I only drop by here if I can make Early Saturday AM was due to pouring crowds at any time. I used to print pics here too which were $.29 per 4*6 print prior to the Pandemic before I switched off to CVS Pharmacy's printers because there's a CVS like less than 10min of a drive from me. Like everything else, there are alternatives.”

“This time I would like to recognize specially to 3 persons in Walmart Super Center from Industry City.Valeria SuárezShane QuiambaoManager KatyThey are in the auto care department.On June 26 I made an online purchase of 4 tires but never got them, there was an issue with my car,after several calls (around 25 times)in the 800 number to get my refund, I never did.This time was in the store and all 3 were involved to assist me,they were always kind and nice!!Finally got my refund in 15 minutes after 6 months!!Thank you so much guys!!I appreciate your help!By the way,I was before in the store trying to get help with Eva (Coach) but unfortunately she never was interested in my case as all 3 kind guys!!God bless you !!”

“Review#306....How does This Walmart receive such low ratings?! That is beyond me. If I read others' reviews, I would never have shopped here. I'm only taking a star off for the insanely long lines, but now they have opened up self check out sections. I don't understand how they got way down to 1.5 stars? If it had to do with missing shelves during the Pandemic, well....that is just inflation caused issues. I only drop by here if I can make Early Saturday AM was due to pouring crowds at any time. I used to print pics here too which were $.29 per 4*6 print prior to the Pandemic before I switched off to CVS Pharmacy's printers because there's a CVS like less than 10min of a drive from me. Like everything else, there are alternatives.”

“Speedy check out and friendly cashiers, sports section and the nursery is death trap, nothing is in the right place and nothing price accurately.
at least your get a smile as you're walking out the door.”

“This time I would like to recognize specially to 3 persons in Walmart Super Center from Industry City. Valeria Suárez Shane Quiambao Manager Katy They are in the auto care department. On June 26 I made an online purchase of 4 tires but never got them, there was an issue with my car,after several calls (around 25 times)in the 800 number to get my refund, I never did. This time was in the store and all 3 were involved to assist me,they were always kind and nice!! Finally got my refund in 15 minutes after 6 months!! Thank you so much guys!! I appreciate your help! By the way,I was before in the store trying to get help with Eva (Coach) but unfortunately she never was interested in my case as all 3 kind guys!! God bless you !!”

“This time I would like to recognize specially to 3 persons in Walmart Super Center from Industry City. Valeria Suárez Shane Quiambao Manager Katy They are in the auto care department. On June 26 I made an online purchase of 4 tires but never got them, there was an issue with my car,after several calls (around 25 times)in the 800 number to get my refund, I never did. This time was in the store and all 3 were involved to assist me,they were always kind and nice!! Finally got my refund in 15 minutes after 6 months!! Thank you so much guys!! I appreciate your help! By the way,I was before in the store trying to get help with Eva (Coach) but unfortunately she never was interested in my case as all 3 kind guys!! God bless you !!”