“I like this branch, the staff are always polite and friendly, I want to say a special thanks to Sandy's outstanding service, she resolved my direct deposit issue and printed checks for me in less than five minutes, Fast and Excellent Service!!”
“I would like to say philip Jaoquina and kate you all rock great customer service A+ from me each one went above and beyond kate even brought me ice for my coffee you guys are awesome will definetly be recommending this location to family and friends once again as it is everytime i come in . Job well done guys .You all deserve a major raise .also thank you for the amiles you really changed my day around thank you yall rock”
10AM - 2PM
17801 Colima Rd, City of Industry“Jay (Wei Tse) Wang deserves a huge recognition! We originally went to the Covina Branch because a friend told us about the account opening promotion, but that Rep didn't know all of their products and we wasted more than an hour! Then we to Citibank City of Industry and Jay was so familiar with all products, account was open in minutes, and he was so friendly/professional!”
9:00 AM - 2:00 PM
18645 Gale Ave # 220, City of Industry“Small office in a convenient location for us whenever we go to Rowland Heights for lunch. The bank's website have room for improvement but the friendliness and genuine help from branch manager Victoria Liang more than makes up. She always make time to greet us when we visit her branch, and when help is needed, she knows what buttons to push to help us get things done. Highly recommend for Asian customers who need more personal attention than what big banks can offer”
“I will share with you that calling the Customer Service number for anything will result in a very bad experience and complete nightmare! The reps over the phone are horrific at best.
I will give praise to a Relationship Banker that I met in person at this location by the name Marcella. Marcella went up and beyond to assist in an issue I had. She is a true professional and BMO is fortunate to have her.”
“Mrs. Xie is one of my brokers in the United States at the Great Western Bank Alhambra. She is doing my business as a "Tao", so I'd better pay right now on this year! ?It's the same thing as when you were your age and didn't finds'; asked communities' help oh!...Thank you; I understand!”
“Julia really is so wonderful to help today she is very helpful in how to do business and completely fulfilled all of our expectations in every way. She really knows all aspects of banking services. Thankyou Julia.”
Open 24 hours
17550 Castleton St, City of Industry“Jay has been outstanding in providing services to me, informative on new accounts set up, incentives, online banking, ATM operations, I have utilized his services for over a year while mobilized between USA and Asia counties. He is very responsive to communications as well as follow through, and have made my banking experience smoothly. Not only I was treated friendly and professionally, but he goes out of his way to ensure everything is done right the first time, highly recommended!”
Open 24 hours
17801 Colima Rd, City of Industry“Jay has been outstanding in providing services to me, informative on new accounts set up, incentives, online banking, ATM operations, I have utilized his services for over a year while mobilized between USA and Asia counties. He is very responsive to communications as well as follow through, and have made my banking experience smoothly. Not only I was treated friendly and professionally, but he goes out of his way to ensure everything is done right the first time, highly recommended!”
6:00 AM - 11:00 PM
17150 Gale Ave, City of Industry“Review#306....How does This Walmart receive such low ratings?! That is beyond me. If I read others' reviews, I would never have shopped here. I'm only taking a star off for the insanely long lines, but now they have opened up self check out sections. I don't understand how they got way down to 1.5 stars? If it had to do with missing shelves during the Pandemic, well....that is just inflation caused issues. I only drop by here if I can make Early Saturday AM was due to pouring crowds at any time. I used to print pics here too which were $.29 per 4*6 print prior to the Pandemic before I switched off to CVS Pharmacy's printers because there's a CVS like less than 10min of a drive from me. Like everything else, there are alternatives.”
“Convenient location but the only down side is they only allow 4 customers inside due to COVID, so there's a very long line all day. The average wait time here is around 20~30 mins. I got tired of waiting so I drove down Colima road and found another branch near HK plaza within 3 minutes, and there's literally no wait line at all. So if you see a long line here, might be better off go to a nearby branch.”
“I open my account like 10 years ago, I experienced bad costumer service on West Hollywood, Los Angeles and Santa Ana. However this location on Hacienda and valley gave me the best Wells Fargo experience and amazing costumer service.My bankers name was Sean Blanchard he took the time to answer all of my questions and it looks like he really love his job.If someone is looking for an appointment on this location I will recommend you to make an appointment with Sean he will take care of you.Thank You Sean pls keep helping people, you do an amazing job!??”
9AM - 4PM
150 N Hacienda Blvd, City of Industry“I had not been to this branch since I had worked at this branch as that was many moons ago. I just went in for a quick deposit that had to be done for work. As I walked in I was greeted by two gentlemen and asked my reason for the visit. They then proceeded to tell me they could help me, so I gave one of the gentlemen the check and the transaction went very quickly and smoothly. Come to find out it was the manager that helped with my transaction. He was very polite and helpful! All in all a fairly quick and painless trip for being a Friday!”
“Are you looking for a loan or need to refinance? John can help you out. He is such a nice guy and is and expert in his line of work. Give John a call to refi your home today!!!”