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March 2024 by Kevin B.
NIce Costco store. We were here last weekend to purchase some food and items for a birthday party for a friend. Lots of parking space and big crowds like always. They have a good organised store with good produce. Customer service is great. Andrea was a great help in finding everything. Nice store, hope I have a chance to visit again.
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March 2024 by Donna G.
I just left Costco, this cashier named MICHELLE was very very rude, everything was going smooth until I was going to pay and asked my mom for her card she went all ballistic! Started raising her voice because I wasn't using card instead of politely explaining to me. I always say if your having a bad day at work please don't take it out on customers! I asked to speak to the manager he wasn't around so supervisor was sweet and friendly. I proceeded to ask her for my total she said check the monitor! Again super rude I hope no one ever encounter this lady I should say child because of how she acted! Horrible Service!
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February 2024 by Martha J.
Worst Costco ever and so unorganized staff is very rude If you don't like your job just a guy at the door. Checking receipt was very nice.
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February 2024 by Sofia B.
It petty lot of people where is food court and lot there groceries and flowers and be when it's not clouded like on Saturdays or Sundays, because the lines are too long
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February 2024 by DJ M.
Are you kidding me? WHo doesn't love a great deal? And Costco has lots of them. It is my first go to for: vacations, gifts, groceries, appliances, etc. Almost everything I need, I check Costco first. Returns could not be easier. Love this place (Doheny Park Rd in San Juan Capistrano)!
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January 2024 by Raylene L.
This place is a circus and you cannot shop in peace. Both customers and employees are rude, they'll hit you with their carts, give you dirty looks, and yell in your ear. At check out while trying to sort your basket and payment situation, you get bombarded and pressured to upgrade your membership. Even after refusing they'll still continue to pressure you and more employees will jump in your try to sued you. The only reason we come back is because they have a decent variety but we prefer Sam's by far.
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January 2024 by Edwin D.
I was shopping with my wife and daughter and we walked by a sample stand for sodas. My daughter ask if she could get one and I said no she can't drink soda but go get one for me. When she went up the moron worker pulls the trey back and tells her no you can't get one for your dad your dad should get one for you. I looked at him and told him no then and moved on but he's reaction to me parenting my 7yr old was unprofessional. I don't know what point he was trying to make or what made him thought he can give he's opinion on my family decisions but someone should talk to him about he's job duties.
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January 2024 by Ronnie M.
Love Costco!! Hate the tight and CONGESTED! Parking lot. It's your worst nightmare. And excessive the customers lose their mind. While walking in the parking lot. They actually put themselves ( and their kids) in your rear bumper so they can get run over. I sware when I back out, I say a little prayer. Very dangerous.
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January 2024 by Stefani S.
This is one of my favorite Costco. The staff in the return section is wonderful. They are very nice and friendly. This store has a lot of variety Asian products as well like the instant noodles "Indomie", durian ice cream, fried fish skin, Chinese pork sausage, etc. The parking lot is also huge which makes it easy to find the parking.
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December 2023 by Tasty G.
I went to Costco today and went to the clothes section, the stuff work here is next to me and folding clothes in that area, and all of sudden she's just like yelling and have attitude and said that it doesn't making any sense, I just talk back to her and said that, excuse me, who are u talking to? And then she got scare and said that I am talking to myself am I talking to u ? I am about to report to her manager her working attitude, but since I am in a rush and I just leave her alone .
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December 2023 by Nora R.
This is more of a public warning for anyone who might want to work at this location run the other way. The management and leadership is terrible. The way they speak to the employees and treat them is horrible. Anyone with any kind of power or responsibility, treats people underneath them like garbage, they're rude, unprofessional, mean and degrading. God help you if you're a seasonal employee it's 10 times worse. Everyone treats you like garbage the customers aren't bad it's the management in fact the customers get treated kinda bad as well to be honest. Anyone with a little bit of power or authority are horrible. There's no training they just throw you somewhere and get mad If you don't know how to do the tasks exactly how they want. If you have questions they get mad at you. If it's not done the way they want you get in trouble. But yet there's no one to tell you how to do it only to scold you after the fact. I can't begin to express how there's no training for anything they're just like go do this. This is what you did wrong. They keep the fact that if you want to be a permanent employee dangled over your head as a way to make you do everything they want and control you. I believe the whole management team needs to go through a training process for proper communication and how to be professional because it's the higher-ups that set the example for all the others. The only positive thing I can say about this location is the pay, but you will earn it because you will be disrespected and degraded by the higher-ups and their MINIONS l.There's a lot of favoritism, and if you know someone you get treated a little better. this is some thing I will definitely be contacting OSHA about but just a warning to anyone. Who's wondering it's really not worth it. You're disposable to them and they treat you like it like trash.
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November 2023 by Christian G.
Me and my girl always stock up on the home essentials we need at Costco. But when you're feeling like a cheap snack pull up to Costco and grab a hot dog and a drink for a dollar 50.
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November 2023 by Net A.
My sister and I had to get the ham to serve on Thanksgiving feast. So many shoppers thinking the same way. Busy busy busy !!! So many good
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November 2023 by Lee D.
Quality/Quantity - Spoiled my daughter... Got her a new luggage set because I promised I would after my experience with pulling her non spinning two wheel carry-on on our Chicago trip. What an experience for me, I think I hit everyone on the plane walking down the aisle with her luggage. That's when I said I am buying you a new set as this is too embarrassing. Also got her some fuzzy slippers and some double insulated mugs. Since the previous set is slowly all getting broken. Bought some other stuff also, but now worth mentioning. Atmosphere - Consistent, except it is the holiday season. But not as many customers here and on a Saturday versus yesterday at the other Costco; see other Yelp reviews. Service - Consistent. Price - Good value for what we got. Owner Comment - Congrats on your success at this location since 1986. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members.
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November 2023 by Maxine M.
I hate to leave a bad review but my recent experience at this location had been negative. We visited this location on 11/14/23. This Costco is clean, and I found the majority of our shopping list. Everything was going well until we had to pay for our items and encountered a very rude cashier, Michelle M. (name on receipt). She had an attitude while scanning our item. My 72 year old mom had her cash out and just waited patiently to hand it to her. Michelle saw it and said, "I'm not done!" Due to this, my mom started walking away as she was intimidated and forgot her change. Michelle called her attention and gave my mom her change. My mom apologized and said that she's just been tired since it's been a long day. Michelle said, "we all are!" I turned around and told my mom I needed to speak to the manager. We had an appointment to catch after this, so my mom calmed me down and reminded me of the time. I was fuming and needed to get out of there as quickly as we could before hell broke loose. This cashier lacked customer service skills, and her behavior was utterly unacceptable.