Auto Repair in City of Industry, CA

“Thank you to Oscar tires for helping me in a time of need. They were knowledgeable and professional with reasonable pricing. I found them on Google at a nearby location when I had a flat. I was truly blessed to have found them
I would highly recommend ❣️”

“Sean Swanson a great person and provides Amazing service! I recently bought a car through him and was pleasantly surprised by how fast and professional the whole process was. The car was delivered right on time, with no delays or surprises. I especially appreciate his attention to customers and his willingness to help at every step. I’m very happy with our cooperation and I’m sure this is just the beginning of a long and successful partnership. I highly recommend him to anyone who values quality and efficiency!”

“Finding a spot to feel comfortable to bring your car is important. Some of those important things for me is honesty. I genuinely feel like I know what my cars needs are and some things I can do myself. But maybe I don't have the right tools or time of day to get it done. When I called about services, it was straight to the point with quote ranges that are fair. I wasn't upsold on things my car doesn't need and given things I should know to be preparing for in the future. It's that simple. They've hit everything for me to come when I need help.”

“Best car shopping experience ever. After calling around to take advantage of used EV credit everywhere else to be up charged add ons. I was giving up hope.

Enter PH VW I saw a few vehicles on the site expressed interests in a few met with Marco and when I say customer service was excellent. Not pushy with add ons the price I saw was what I paid with T+L and doc fees. Madhi the finance manager was just as great very transparent. I definitely recommend.

Thank you guys.”

“Fast, friendly and kept me updated about my car's progress via messaging and/or call. They washed and detailed my car really well too which I wasn't expecting. Felt like I came out with a brand new car!”

“Excellent service and great workmanship/ Carlos very helpful for my Oldsmobile muscle car classic/replaced factory turbo mufflers and reworked and adjusted entire system. Guys did excellent installation/past customer from fathers original Valley #1 / very reasonable.Will attempt pictures later”

“I've been a loyal customer of Initial S Automotive for my long-term maintenance needs, including brake services, trimming belts, air conditioner repairs, and even transmission and engine overhauls. The team consistently delivers top-notch service with their expertise and helpful attitude. I highly recommend Initial S Automotive for anyone seeking reliable and efficient auto care.”

“Today I needed new set of tires. Chris was very professional and had answered all my questions. I definitely wouldn't take my business anywhere else... Thanks Again”

“I have been coming here for my LED’s for quite some time now.Great quality products and great honest work accompanied by great pricing.Brian and his brother have worked on my vehicles and they will not disappoint. They go above and beyond to make sure their work speaks for itself. Highly recommend for any of your auto accessory needs. Family owned business whom takes a lot of pride in their work.”

“I recently had the pleasure of working with Lucky 7 Racing on my RX7 FD that just imported, and I couldn't be happier with the outcome. The team's expertise and attention to detail were evident from start to finish.Firstly, the V-Mount installation was flawless. The precision and craftsmanship that went into this modification were beyond my expectations.Additionally, converting the oil filter from Japan to the US specifications was handled seamlessly. The Lucky 7 Racing team showed their deep understanding of RX7s and commitment to ensuring every aspect of the vehicle is up to par.All the pre-existing issues with my RX7 FD were expertly diagnosed and fixed. It's clear that the mechanics at Lucky 7 Racing are not only highly skilled but also genuinely passionate about rotary engines.The communication throughout the process was exceptional. They kept me informed at every stage and took the time to explain the work being done, making sure I felt confident and informed about the changes being made.Overall, I can't recommend Lucky 7 Racing enough. If you're a rotary enthusiast, this is the place to go. Their expertise, professionalism, and genuine love for these cars set them apart from the rest. I'll definitely be returning for any future modifications or maintenance. Thanks again, Lucky 7 Racing team!”

“This place has earned my respect hands down! My truck broke down and while working on it in there parking lot I realized I didn’t have a wrench I needed so half expecting to be asked to leave I walked in and meat a young man named Adrian (I think… I’m terrible with names) not only did Adrian not ask me to leave he stopped what he was doing and went and got me the wrench! I was able to fix my truck and I’m currently driving it the rest of the way home to the inland empire! Thank you so much Adrian and everyone else at pit stop for showing a little kindness and compassion when it seems like that doesn’t exist anymore I’m going to make pit stop the go to place for not only my trucks by my entire work fleet too THANK YOU”

“My friend's dad was selling his low mileage, 1 owner 2009 GT-R, and needed a favor to park it at my house "for a while." I was allowed to drive it. Eventually, I began to fall in love with it. The power, the handling, the praise from fanboys whenever encountered. I really wanted this car.I researched and read on the GT-R Owners Forum that S P Engineering was a GT-R specialist. Even their website showed "Turbo Alex" with Jay Leno. So far, all good.I made an appointment for a PPI (pre-purchase inspection) via their email and website. When you call their tel#, the outgoing message will tell you to email them, so don't expect to speak with live person. "If you can't email or access their website, you aren't a good fit as an S P Engineering clientelle."I dropped off the car before they open at 9am, but had to wait for their gates to open. The young man, Clemente slightly late, but very apologetic and courteous. Hey, it's LA traffic. He took my key and said Alex will reach out to me when the PPI was done. The PPI should take about 4 hours.When I returned, Alex greeted me at door. He was so cool. Nice tats, cool guy. Non-assuming. I wish we could switch careers. What a cool job to work on GT-Rs, Porsches, Lamborghinis and Audi R8 (V10 lambo engines.)HONEST ASSESSMENT: Because Alex and Clemente are GT-R specialists they gave me an honest and thorough assessment. It was not the report that I was hoping for. They photographed the damages and gave me recommendations of what servicing and repairs needed to be done. Not including the paint job, the service and parts estimate were about $18k total. So what I thought was good deal on a low mileage, carefully maintained GT-R, was actually, a lonely and neglected GT-R, needing a lot of TLC and money. Like an abandoned stepchild.So its a hard pass in this 2009 Premium. In retrospect, I'm glad I didn't spend $60k on car that needed another $18k to bring it to its glory and potential. Thanks Alex for the "tough love" and honest assessment. Now let's look for a good, late model 911 Carrera GTS, or 2017+ GT-R Nismo (wink.)”

“Clean place to order your aftermarket lights on your vehicles, got my 98 mustang cobra headlights, fast service. Very nice comprehendable worker, Simon. I ordered my lights acouple days ago and took my time to pick them up which I thought Simon would of got rid of them to a customer or retuned to the company. No he a totally had them there, set aside waiting for me. Good looking out Simon”

“I recently purchased a used vehicle from Puente Hills Ford. I worked with Steven and throughout the process both he and everyone I met were friendly, helpful and treated me as a person and not just another customer. There were no games or bs, it truly was one of the most enjoyable and easy vehicle purchases I’ve ever made. Steven is a true asset to the dealership and I have absolutely no hesitation to refer him and Puente Hills Ford to my friends.”

“I came in to Puente Hills Toyota to get a tire, as I had a nail in one of my tires. Isaac Diaz said he would have to run it by the tire insurance. My husband explained that we were on our way to funeral and asked if they could just put the tire on and we would pay for it and deal with the insurance later. Isaac had the tire changed in record time and would not take payment for the tire. He said the insurance will cover it but he needed time to process and he knew we did not have time that day. He said he would take care of all paperwork later that he didn’t want us to be late to funeral. We are very great full for his understanding and empathy. Thank you Isaac Dias for your professionalism and compassion.”

“Best dealership i ever dealt with! Thank you so much for helping me get a new silverado and with my loan situation/ trade in! Karina, mark and oscar are the best and i pray they continue to strive!!”

“This place has the best customer service and the staff is so friendly it was a complete pleasure doing business with them definitely recommending to all my friends”

“Stuff is very friendly and they get you in and out it can be a little tricky with getting into the dark you can pull straight in and Blind Side or if there's no other truck you can turn around and back in our back in from the street”

“I've been going to Dale since day One. He knows his stuff and has the best products out on the market at a very reasonable price. He is knowledgeable and will give you good advice and what you need for your Car. Also a Big Kudos to his staff, Nancy is always there to greet you and knows what she is talking about when you need something. Thank you Nancy !!Thanks Dale and your Staff. Frank V”

“The sales department was amazing, great customer service, Ronaldo was great on making the deal happen, Marc was very attentive and Simbad worked out a great deal for us. Thank you for such a positive experience!!”

“My relative bought a car here recently from Joseph Oh and they mentioned it was the BEST car buying experience they've ever had. He was extremely knowledgeable and patient with them, even though they don't speak English well. If any of our friends or family need a Honda, he's going to be out go to person from here on out! Thanks for making the experience enjoyable. The dealership is lucky to have such a valuable employee.”

“I live in Culver City but was referred to this dealership because they were the closest Toyota dealership to me participating in the Costco Auto Program. I was hesitant to schedule an appointment with them since this would be quite a trek, but after narrowing down my list of preferred cars, I finally decided to schedule an appointment and met with Jason Lopez. What I liked right off the bat is that Jason asked me what I was looking for and legit seemed interested in what I had to say. He didn't cut me off or try to talk over me like a lot of other sales reps have done to me at other dealerships. Puente Hills has this SmartPath platform for transparency with costs, which Jason was also very transparent with - he slid his screen around so I could see the exact same screen he was working on and could see the info for myself. Based on my own homework ahead of time, I had specific "numbers" in my head for making a deal and after some time, we got close enough to where I would be happy with the decision to purchase. I arrived to the dealership at 4:30 pm and I'm pretty sure I was the last one out at around 10 pm. While I'm sure he really just wanted to get home, Jason remained extremely professional, friendly, and not once did he make me feel rushed during the duration of my visit. Once I finally finished meeting with their finance person, he even took the time to help me connect all the services, took pictures for me, and made sure I felt "good to go" with everything before driving off the lot. Also want to give a shoutout to Kim Simms in their financial services office. I found her to be extremely knowledgeable, friendly, professional, and she just gave off that aura that she is really passionate about working with their clientele to make sure you know and understand payment options, add-ons, etc. I was tired and hungry by the time I met with her and was not interested in staying any longer than I absolutely needed to, and when I shared this with Kim, I did not feel like she was trying to push her own agenda. She was also very patient and straightforward with questions and concerns I had regarding various aspects of the contract, financing, and overall document security.All-in-all, I was overall very satisfied with my experience at this dealership. Because it's so far from me though and this dealership doesn't have any dealership-specific incentives to make the drive out worth it, it's not likely I'll be getting my car serviced here often.”

“Jose is the man sush Professional and quality Pervice. He very best Example of someone who Cares about the customer. Highly recommend. Will be Returning for all my car Needs.”

“I had the most genuine experience with Darel G. at Puente Hills Nissan!! He was truly amazing!

Back-story: I had my son’s car serviced at a SEPARATE Nissan Dealer earlier in the day in which I experienced the longest wait for no apparent reason (3hours and 15 mins for an oil change and tire rotation and this was with an appointment)! To add further insult to injury, during my complimentary car wash, an exterior trim panel was yanked off. This incident happened this past Saturday to my son’s vehicle and my son was due to drive up north to college at 4am the following day. The service manager didn’t attempt to locate any dealers with availability of part needed; instead, he verbalized that my son had to wait until Thursday for part to be delivered up North and then for him to install it himself. I found that utterly unacceptable.

Now back to Darel G.! I went into his parts location to see if they had the part in stock which they did. Darel G. then called the other service location who was responsible for exterior trim panel being yanked off to request coverage of item. The service manager of the former location was negotiating for a cheaper price in order for Darel G. to be able provide me with the replacement part. Darrel G. promised that I didn’t have to worry and that he will get everything resolved. Darel G. then worked with his manager, Nick Meyer, to have the issue resolved. THEY DID NOT HAVE TO DO ANY OF THIS!!!! I walked in there with a problem from a SEPARATE Nissan Dealer and received extraordinary customer service and full resolution of my OUTSIDE issue. My son left to college with a completely intact vehicle because of Darel and Nick. So from the bottom of my gracious heart, THANK YOU!!”

“Decided to stop by today in the afternoon, unfortunately they were slammed and instead of hours waiting, one of the advisers told me to come back for a quicker service, exactly what I did and with such great service and attitude I’m coming back here for more of my car needs and maintenance. Keeping that pepboys customer service up to par!!”

“Went to the Service Dept and felt like royalty. Javer Esquivel was our Service Advisor and he made my husband and I feel like a King and Queen.

Not only was Javer extremely professional and courteous when we met him for our appointment, he also welcomed our Puente Hills Hyundai coupon without hesitation and took the time to speak with us about the observations and concerns we had on our 12-year vehicle. He answered all our questions thoroughly and patiently; even with others in the cue behind us also waiting to see him.

With that out the way, he then offered us to experience the newly designed lounge with its huge big screen HD TV along with free donuts and snacks while we waited for our service (which seemed like minutes because it was so fast). When the work was done, we received feedback on our previous concerns and future options for us to consider, along with the car back washed clean and ready to go. Drove it home, and it purrs like a brand new kitten!!! We couldn’t be more pleased with the entire visit!

With people like Javer and his team on staff, it's easy to see why Puente Hills Hyundai remains in the running.”

“I moved to the area recently, so my usual dealer is a bit out of the way. I took the car in for a Recall, and they estimated 4 hrs to be completed. They had a driver take me home, and also sent a driver to pick me up in the afternoon. A car wash would have earned them 5 stars.”

“Luis was so helpful in buying our car!! Made everything very easy, from the test drive to crunching numbers to coming out with a great deal for both parities. Didn't make us feel pressured into any deal we weren't 100% satisfied with. Will definitely go again and recommend to anyone in the market for a toyota”