Auto Parts in City of Industry, CA

“Sean Swanson a great person and provides Amazing service! I recently bought a car through him and was pleasantly surprised by how fast and professional the whole process was. The car was delivered right on time, with no delays or surprises. I especially appreciate his attention to customers and his willingness to help at every step. I’m very happy with our cooperation and I’m sure this is just the beginning of a long and successful partnership. I highly recommend him to anyone who values quality and efficiency!”

“Best car shopping experience ever. After calling around to take advantage of used EV credit everywhere else to be up charged add ons. I was giving up hope.

Enter PH VW I saw a few vehicles on the site expressed interests in a few met with Marco and when I say customer service was excellent. Not pushy with add ons the price I saw was what I paid with T+L and doc fees. Madhi the finance manager was just as great very transparent. I definitely recommend.

Thank you guys.”

“Fast, friendly and kept me updated about my car's progress via messaging and/or call. They washed and detailed my car really well too which I wasn't expecting. Felt like I came out with a brand new car!”

“The support, customer passion, knowledge and expertise of the Puente Hills Subaru Team is amazing! Eddy Arvanitopoulos has been my service advisor for 8 years! Yes, I know his last name too! Hope I spelled it right! We have 4 Subarus given my family and friends! We all love Eddy! He can’t be beat! Violet is awesome and Carlos Cerna is our salesman extraordinaire! Thanks for having such wonderful staff and taking care of our cars so we are safe and supported! Bravo!”

“Pete & his team are the absolute best!! From the minute I took my car in for an estimate, until the time I picked up my car when it was ready, every interaction with Pete was great. He was extremely communicative: he explained everything thoroughly, took the time to answer all of my questions, kept me informed every step of the way. Pete worked seamlessly with my insurance company and made the entire process a breeze for me. Not only is he a consumate professional providing the highest caliber of work, but Pete is a genuinely nice guy & a pleasure to work with.”

“I came in on Wednesday 11/15 around 6pm and I was helped my a really nice worker! I don't remember her name :( I want to acknowledge her for trying to help me out. However my account was still not able to be found so worker Pharrell (I believe that's how you spell it) immediately came and was able to get it done right away. He is very attentive, knowledgeable and just overall a great customer service worker. I appreciate them both! I left with an amazing experience. Thank you, you two!!”

“I recently purchased a used vehicle from Puente Hills Ford. I worked with Steven and throughout the process both he and everyone I met were friendly, helpful and treated me as a person and not just another customer. There were no games or bs, it truly was one of the most enjoyable and easy vehicle purchases I’ve ever made. Steven is a true asset to the dealership and I have absolutely no hesitation to refer him and Puente Hills Ford to my friends.”

“I came in to Puente Hills Toyota to get a tire, as I had a nail in one of my tires. Isaac Diaz said he would have to run it by the tire insurance. My husband explained that we were on our way to funeral and asked if they could just put the tire on and we would pay for it and deal with the insurance later. Isaac had the tire changed in record time and would not take payment for the tire. He said the insurance will cover it but he needed time to process and he knew we did not have time that day. He said he would take care of all paperwork later that he didn’t want us to be late to funeral. We are very great full for his understanding and empathy. Thank you Isaac Dias for your professionalism and compassion.”

“Best dealership i ever dealt with! Thank you so much for helping me get a new silverado and with my loan situation/ trade in! Karina, mark and oscar are the best and i pray they continue to strive!!”

“The sales department was amazing, great customer service, Ronaldo was great on making the deal happen, Marc was very attentive and Simbad worked out a great deal for us. Thank you for such a positive experience!!”

“I have been coming here for my LED’s for quite some time now.Great quality products and great honest work accompanied by great pricing.Brian and his brother have worked on my vehicles and they will not disappoint. They go above and beyond to make sure their work speaks for itself. Highly recommend for any of your auto accessory needs. Family owned business whom takes a lot of pride in their work.”

“My relative bought a car here recently from Joseph Oh and they mentioned it was the BEST car buying experience they've ever had. He was extremely knowledgeable and patient with them, even though they don't speak English well. If any of our friends or family need a Honda, he's going to be out go to person from here on out! Thanks for making the experience enjoyable. The dealership is lucky to have such a valuable employee.”

“I recently had the pleasure of working with Lucky 7 Racing on my RX7 FD that just imported, and I couldn't be happier with the outcome. The team's expertise and attention to detail were evident from start to finish.Firstly, the V-Mount installation was flawless. The precision and craftsmanship that went into this modification were beyond my expectations.Additionally, converting the oil filter from Japan to the US specifications was handled seamlessly. The Lucky 7 Racing team showed their deep understanding of RX7s and commitment to ensuring every aspect of the vehicle is up to par.All the pre-existing issues with my RX7 FD were expertly diagnosed and fixed. It's clear that the mechanics at Lucky 7 Racing are not only highly skilled but also genuinely passionate about rotary engines.The communication throughout the process was exceptional. They kept me informed at every stage and took the time to explain the work being done, making sure I felt confident and informed about the changes being made.Overall, I can't recommend Lucky 7 Racing enough. If you're a rotary enthusiast, this is the place to go. Their expertise, professionalism, and genuine love for these cars set them apart from the rest. I'll definitely be returning for any future modifications or maintenance. Thanks again, Lucky 7 Racing team!”

“I was searching for best wholesale tire company which provide genuine and number one tires. Finally I got ATS and this company is very promising with quality and pricing. I have bought many tires and resell and all my customer are very satisfied. Very recommend!!!”

“I had the most genuine experience with Darel G. at Puente Hills Nissan!! He was truly amazing!

Back-story: I had my son’s car serviced at a SEPARATE Nissan Dealer earlier in the day in which I experienced the longest wait for no apparent reason (3hours and 15 mins for an oil change and tire rotation and this was with an appointment)! To add further insult to injury, during my complimentary car wash, an exterior trim panel was yanked off. This incident happened this past Saturday to my son’s vehicle and my son was due to drive up north to college at 4am the following day. The service manager didn’t attempt to locate any dealers with availability of part needed; instead, he verbalized that my son had to wait until Thursday for part to be delivered up North and then for him to install it himself. I found that utterly unacceptable.

Now back to Darel G.! I went into his parts location to see if they had the part in stock which they did. Darel G. then called the other service location who was responsible for exterior trim panel being yanked off to request coverage of item. The service manager of the former location was negotiating for a cheaper price in order for Darel G. to be able provide me with the replacement part. Darrel G. promised that I didn’t have to worry and that he will get everything resolved. Darel G. then worked with his manager, Nick Meyer, to have the issue resolved. THEY DID NOT HAVE TO DO ANY OF THIS!!!! I walked in there with a problem from a SEPARATE Nissan Dealer and received extraordinary customer service and full resolution of my OUTSIDE issue. My son left to college with a completely intact vehicle because of Darel and Nick. So from the bottom of my gracious heart, THANK YOU!!”

“Today I was served by a person whose name I don't remember but he is of Asian origin. I really have to say that it was an excellent service. He did everything to get me the 5 star piece.”

“My friend's dad was selling his low mileage, 1 owner 2009 GT-R, and needed a favor to park it at my house "for a while." I was allowed to drive it. Eventually, I began to fall in love with it. The power, the handling, the praise from fanboys whenever encountered. I really wanted this car.I researched and read on the GT-R Owners Forum that S P Engineering was a GT-R specialist. Even their website showed "Turbo Alex" with Jay Leno. So far, all good.I made an appointment for a PPI (pre-purchase inspection) via their email and website. When you call their tel#, the outgoing message will tell you to email them, so don't expect to speak with live person. "If you can't email or access their website, you aren't a good fit as an S P Engineering clientelle."I dropped off the car before they open at 9am, but had to wait for their gates to open. The young man, Clemente slightly late, but very apologetic and courteous. Hey, it's LA traffic. He took my key and said Alex will reach out to me when the PPI was done. The PPI should take about 4 hours.When I returned, Alex greeted me at door. He was so cool. Nice tats, cool guy. Non-assuming. I wish we could switch careers. What a cool job to work on GT-Rs, Porsches, Lamborghinis and Audi R8 (V10 lambo engines.)HONEST ASSESSMENT: Because Alex and Clemente are GT-R specialists they gave me an honest and thorough assessment. It was not the report that I was hoping for. They photographed the damages and gave me recommendations of what servicing and repairs needed to be done. Not including the paint job, the service and parts estimate were about $18k total. So what I thought was good deal on a low mileage, carefully maintained GT-R, was actually, a lonely and neglected GT-R, needing a lot of TLC and money. Like an abandoned stepchild.So its a hard pass in this 2009 Premium. In retrospect, I'm glad I didn't spend $60k on car that needed another $18k to bring it to its glory and potential. Thanks Alex for the "tough love" and honest assessment. Now let's look for a good, late model 911 Carrera GTS, or 2017+ GT-R Nismo (wink.)”

“I picked up from 927 S Azusa Waddington/Azusa warehouse. The front office dispatcher is really nice really helpful and she got me a door in less than 5 minutes. Really recommend this place for a pick up if you ever come.”

“I have a set of Eibach lowering spring need to warranty. It was bought 6 years ago. Kuruma customer service replied within 3 days. Because I'm located in Canada, Eibach cannot send me the replacement directly. But Kuruma sent me the Canada distributor info, the person who need to contact and the procedure for me. Good customer service!”

“My 2001 Toyota Rav4 had cylinder misfires on 3 and 4. I assumed they were bad spark plugs so I went to this Carquest shop to pick up two NGK spark plugs. Brought the spark plugs home, took out the two spark plugs in cylinder 3 and 4, and placed the new spark plugs in. I realized I made a huge mistake when I looked at my old spark plugs and found they were still in good condition. I should've checked the conditions of my old spark plugs first before making any assumptions on the cylinder misfires (the issue is probably the ignition coils given that they are the only non-OEM coils installed). Brought back the two spark plugs to Carquest for return, and the lady working the front of the store said they don't accept returns on spark plugs, but in this specific instance they will. Thanks for handling my ignorance with grace and kindness, and for providing great service! Happy holidays.”

“Last weekend, installed the Megan Racing all aluminum radiator on my 2008 MX-5 Miata. Excellent workmanship, straight forward installation and fit. No complaints and highly recommended.”

“I live in Culver City but was referred to this dealership because they were the closest Toyota dealership to me participating in the Costco Auto Program. I was hesitant to schedule an appointment with them since this would be quite a trek, but after narrowing down my list of preferred cars, I finally decided to schedule an appointment and met with Jason Lopez. What I liked right off the bat is that Jason asked me what I was looking for and legit seemed interested in what I had to say. He didn't cut me off or try to talk over me like a lot of other sales reps have done to me at other dealerships. Puente Hills has this SmartPath platform for transparency with costs, which Jason was also very transparent with - he slid his screen around so I could see the exact same screen he was working on and could see the info for myself. Based on my own homework ahead of time, I had specific "numbers" in my head for making a deal and after some time, we got close enough to where I would be happy with the decision to purchase. I arrived to the dealership at 4:30 pm and I'm pretty sure I was the last one out at around 10 pm. While I'm sure he really just wanted to get home, Jason remained extremely professional, friendly, and not once did he make me feel rushed during the duration of my visit. Once I finally finished meeting with their finance person, he even took the time to help me connect all the services, took pictures for me, and made sure I felt "good to go" with everything before driving off the lot. Also want to give a shoutout to Kim Simms in their financial services office. I found her to be extremely knowledgeable, friendly, professional, and she just gave off that aura that she is really passionate about working with their clientele to make sure you know and understand payment options, add-ons, etc. I was tired and hungry by the time I met with her and was not interested in staying any longer than I absolutely needed to, and when I shared this with Kim, I did not feel like she was trying to push her own agenda. She was also very patient and straightforward with questions and concerns I had regarding various aspects of the contract, financing, and overall document security.All-in-all, I was overall very satisfied with my experience at this dealership. Because it's so far from me though and this dealership doesn't have any dealership-specific incentives to make the drive out worth it, it's not likely I'll be getting my car serviced here often.”

“Clean place to order your aftermarket lights on your vehicles, got my 98 mustang cobra headlights, fast service. Very nice comprehendable worker, Simon. I ordered my lights acouple days ago and took my time to pick them up which I thought Simon would of got rid of them to a customer or retuned to the company. No he a totally had them there, set aside waiting for me. Good looking out Simon”

“Pretty much everything you need to repair & maintain your fleet of delivery trucks. We have a few Hino 338's that we may soon be canceling our Penske service contracts with due to high billing & questionable repair recommendations. Went specifically for cables & drums to repair our Whiting roll-up doors. Had the cables we needed & a couple hours later, that truck was back in service making deliveries.4 out of 5 stars only because their walk up counter areas only have a small selection of their available parts and they do not offer actual fleet services, only parts.But a very good source and will most likely make them a primary provider of heavy duty delivery vehicle parts.”

“Luis was so helpful in buying our car!! Made everything very easy, from the test drive to crunching numbers to coming out with a great deal for both parities. Didn't make us feel pressured into any deal we weren't 100% satisfied with. Will definitely go again and recommend to anyone in the market for a toyota”