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September 2024 by Paul Domanskiy
$3 or more for their credit card transactions, not all of your stuff costs $3? Annoying but okay. $5 for them to print you a label... not even the sticky label, just a normal white piece of paper, with your label printed on it. I asked the nice employees about what idioucrisy this is, apparently the Scroodge McDuck that owns the place got creative for cash flow. Imagine being that person.
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June 2024 by Chris S
Horrible customer service
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June 2024 by matthew winters
Its 830 on a Wednesday and the store is still closed.
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May 2024 by chasingmaverick 22
Great customer service and knowledgeable service area!
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May 2024 by Jorgen Hudek
They are trying to charge a dollar to tape a box which is prelabeled. On top of the they say it has to be in cash and do not provide a receipt for taping. Super shady. Literally every other ups has no issue taping a box. I'm not sure why they responded to this assuring me they use high quality materials and such. This negates the fact that I can go up the street any which way and they will tape it for free. It also dismisses that a receipt is not being given for the tape money. Most people can benefit from those deductions.
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May 2024 by Andrea Juarez
I ordered prints online. My husband gets to the store they inform him they don’t receive online orders. I’m not sure how that works if you are an ups store and on their website. Unfortunately I paid for prints that I could’ve done at home because they failed to read the order correctly after he showed them invoice to the order placed.
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May 2024 by Sziporka Myrtle
They charge $4.25 to print the label bc I didn't know there's a difference btw label & label. I walked into Fedex with the prepaid email label & was an easy beeeze. Not UPS!
The ppl working there are nice but they have to abide by corporate's policies.
It's not a good policy to charge for one service that equivalent to a free service. It's the same to scan a QR code & print the label. Both are 30sec or less.
This is a response to the manager's comment: you didn't really pay attention to what I wrote. If I bring a QR code, the label needs to be printed to stick on the box. If I bring an emailed prepaid label, I need to email the label to the store, and the same sticky label well be printed that needs to be put on the box. So, reading it with the scanner or printing it from an email shouldn't be such a huge difference. Fedex didn't make a deal out of it, they didn't charge for printing from an email.
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May 2024 by beverly kirkpatrick
Best place to do business. Great customer service! Love the new scan your own labeled packages. No waiting in line for them to scan.
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May 2024 by Ryan
Great customer service
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March 2024 by Denise Cheryl Donn
Both services offered and exceptional staff/customer service.
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March 2024 by Laura Pearson
They are very friendly and competent.
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March 2024 by Suzette Drake
Timely service
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January 2024 by daniel rocha
Go boxs ??
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December 2023 by Jab Jams
On point. Great location. My favorite one. Very helpful.
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October 2023 by Kevin Babcock
Not sure what all the complaints are about. Went in there today and everyone was extremely friendly and helpful.
