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March 2024 by Phillip T.
Lied and told us right when we were going to make the purchase that it was required to provide phone number and email address to make a purchase for "anything with a serial number.". Sounded shady, so I left and checked. NOT required by ANY law. Called back to speak with the owner, since we liked the bikes, and figured it was a weird employee. Owner said he heard the conversation and that this wasn't what was said. THEN WHY DIDNT WE LEAVE THE STORE WITH THE BIKES?!?! I literally was ready to go and had picked out a helmet to boot! My wife who was there and even helped me remember the details right, since I couldn't believe the guy was gaslighting me and she also couldn't believe the guy would gaslight us like that. I have no idea why a store would so aggressively pursue personal information, and then deny it and be shady about it when a customer called to inquire about it. He even had the nerve to ask me why I was getting so "confrontational" about it?! WTF?! Because you are aggressively pursuing personal information and then lying about doing so when asked about it on a follow up! Creeped my wife and I both out. Too bad. We really liked those bikes. I would have driven right over there and bought the bikes if the owner had simply said, "no, that's not our store policy. You don't have to provide that information, come on over!". Weird.
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November 2023 by Luis Chang
I bought my first SE bike from here and the bike is really great!
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November 2023 by Nathan Thomas
Great guys here. They have been helping me with the troubles I encounter on my daily commute for years now. Just stopped in after a long while without any issues for a problem with my brakes and they took care of it in just a few minutes.
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November 2023 by Sulaiman Safiullah
I don’t like this place because I bought a orange bicycle and the tire popped the first day
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November 2023 by Daniel R.
I was in a pinch and had to get my cassette replaced ASAP. These guys came through in the clutch! Great service that's easy and approachable...And they have a bunch of cool bikes! Thanks guys!
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October 2023 by Josh Z.
Went to Patriot today and spoke with Matt. He was extremely friendly and knowledgeable. I didn't feel any pressure at all, which made my purchase even more smooth.
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September 2023 by Timothy Cody
So I brought two wheels with solid tires in. I bought the solid tires because the bike is a folding bike used as a backup. It was always needing air whenever I wanted to use it. So solid tires. I was told, "We Don't Do That". "Go to a car tire place". Very disappointing experience.
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July 2023 by Rosalinda C.
My boys & I had such a great experience at Patriot Cycle!! Scott was very help & guided my son in the wright direction!! We will definitely be going back in the future for our bike needs!!
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June 2023 by Jeremy Gaytan
Always get great customer service here
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May 2023 by Caiti
Staff is very friendly and knowledgeable. Great available products.
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April 2023 by Isaiah C.
This bike shop is probably one of the worst I ever been too. They are never helpful and usually have a attitude. You walk in they are just sitting looking at you they don't even get up and ask can I help you find anything or ask questions. I'm never shopping here again and I'll make sure I tell all my bike friends the same thing.
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April 2023 by David B.
Purchased a frame and fork combo for a great price. Scott was awesome and definitely would recommend them.
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December 2022 by Robert Dobre
I brought my used bike in for a tune-up. Prices are very reasonable, and the guys inside are extremely helpful.When I got the bike home i decided to go for a ride. Immediately I noticed that I had to squeeze my rear brake handle all the way down in order for the bike to slow down, and my front brakes ate squeeking veeery loud!When I looked at the brake pads, I saw that a good portion of the pad was on the tire instead of the rim. I ended up watching a few YouTube videos so I can fix the brakes myself instead of loading it back in my car and bringing it down to the shop.So in conclusion, the guys here are helpful, knowledgeable and prompt. Their prices are good compared to other shops, and they a wide range of items for sale. My mistake was not riding the bike there in the parking lot so I can catch the brake not being right. Check your gear when you get it back, before you leave.
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December 2022 by Steve O.
Gotta say... First time in here. Phil helped me out. He was very helpful. Has great product knowledge and very nice guy. I would recommend Patriot just on the strength of this one visit. Since covid hit, it's hard to find people in any business that are good at what they do. When I find good staff, I always make sure I give them my business and recommend them to others. I did go back and got someone else (whose name I didn't get) but he was also very friendly. Thanks again you guys! A full set of stars *****
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October 2022 by Lyle Bardwell
Excellent bike shop! This is where I go for my cycling needs and wants. Friendly staff, knowledgeable,and extremely helpful.
