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December 2023 by jmj schoharieLG2
Web site SUCKS! They offer discounts for online purchases, then charge for delivery but won't allow pick up in the store. Bait-&-Switch tactics!2 out of 3 purchases are typically the wrong item the first trip, so you make at least 2 attempts, before final trip or just going elsewhere. NAPA used to be the FLAGSHIP for auto parts & knowledge!NOT ANY MORE.....
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November 2023 by Jeff Hamm
Helpful staff usually have what I’m looking for. Only issue is the machine shop is open m-f and closes before 6:00PM.
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September 2023 by Gary Melm
Had the parts I needed & the girl at the register told me where they were. Great store.
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July 2023 by Julia Mazepa
Came here to buy new car seats as soon as I got out my car an employee is asking me if I'm coming inside the store super rudely? Like did I something wrong to come park in front the store? Very confusing, unprofessional and unwelcoming not sure what miscommunication there was. I ended up not going inside and found somewhere else to go. I think she said something about towing my car, when I literally just pulled up to park and got out to grab my purse. Chill pill needed girl.
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May 2023 by C. Allen Pinney
I'm treated like family there can't say no good things for the staff and the new manager since the corporate take over.. Stop buying give him a try.
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May 2023 by SWervn K9
If u can't find a part anywhere else? Napa autoparts will have it or get it faster than the other auto parts stores.
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May 2023 by JL Ruva
Everyone in here always willing to help and very knowledgeable
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March 2023 by Anthony O
I've been exposed to Napa parts for decades. Working at shops, and my personal vehicles, family cars, they always carry a huge catalog of parts way more than other parts store around with quality! The staff is always hard working to ensure your needs in the neighborhood! Thanks Napa
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March 2023 by Martin Eddies
2023 staff is overall: problem solvers, knowledgeable, and boldly assuring.i was supplied at the young staff members friendliness. The older " tops" are resourceful enough to the point in guiding, and pointing you in the right directions ?
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March 2023 by Michael Resnik
Friendly knowledgeable staff and they usually have what I'm looking for.
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January 2023 by Kelly Grossman
Came to riebes/napa for windshield wipers and they actually put them on the truck for us, as well as gave me my napa discount even though they are not set up to do that yet (the two stores are merging). Either way the prices were great and the service was even better!
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November 2022 by Fred Flint
Very friendly very respectful and good customer service
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October 2022 by Deeanna Hopkins
Everyone at this location are great, but Janeece is my go to girl, she is very knowledgeable and quite an asset to this location.
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September 2022 by Aaron H.
Love this store and appreciate the extensive knowledge of the staff. It's worth the longer drive to talk and work with knowledgeable staff. Head and shoulders above Autozone or O'riley. They answer the phone, have what I needed and helped me complete my project as planned. Thank you for having inventory and good staff.
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September 2022 by Morgan Juliette Frazee Bernardo (Mo)
The employees seemed absolutely miserable and they gave me the wrong part because they didn't listen to me..
