Macy's is an iconic department store offering a first class selection of top fashion brands, clothing, shoes, housewares, gifts, and furniture. This particular location is described as big, spacious, with great parking and not crowded. Customer service is noted as very helpful with nice employees. However, the store layout is criticized for having two separate stores for different merchandise far apart in the mall. Some reviews express sadness at the mall's condition and state that retail crime and online shopping are negatively impacting brick and mortar businesses like this one.