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“Had a horrible experience at Home Depot in Carmichael off Madison. Should have stayed loyal since we've been coming to Lowes since we bought our house 3 years ago. We've had to make multiple online pickup orders, returns, and exchanges through the last few years during our projects and never had a single issue. We make one order at Home Depot and it's been non-stop issue after issue (if you want to see that drama, see my review for the Carmichael location). They employees here are friendlier and more knowledgable about what they sell. We shared laughs at the paint counter over our shade debocle and they not once seemed annoyed with us continously coming back.”
“We worked with Carolyn of ProSource to select our hardwood flooring. She was incredibly knowledgeable, responsive, and patient with us, even though we visited the store on numerous occasions, we made many changes on what we wanted, and the selection process took over a month. We hope to work with Carolyn again for our future remodeling projects.”
“I have to give a shout out and hope the company sees this and recognizes this man, Kevin. He went above and beyond and was so genuine and kind. I'm 9 months pregnant trying to get a new coop for my chickens before baby arrives because the storm wiped out the old one. Anyways, my car battery dies and I can't pull over to the pick up area. Kevin is the employee asked to load the new coop. After waiting for me to arrive at the gate for several minutes he takes the time to find me in the parking lot. He sees my situation, I have already had a guy drive off after asking for his help...so was feeling a little stressed. He kindly asked what I needed, I said a jump, and he kindly reassured me that he would be able to help and that it was okay. He heads off to get the cables and his personal car. He then proceeded to jump my car, without any irritation, I might add, and then kindly helped load my coop and the 2 50 pound bags of food.I was so grateful for Kevin today. I thanked him and offered him some payment for his over the top kindness, and then he tried to return it and just asked for a kind review! Im just blown away by his thoughtfulness and generosity, especially when I was in a pretty vulnerable position, I had 3 other little kids with me too. He was nothing but patient!”
“This warehouse delivers. If you have done your homework you will find the treasure deals. For instance the faucets were priced lower at Lowe's but the tile flooring was substantially lower priced here. Well worth a visit if you're remodeling!”
“I cannot speak highly enough about Vitex and their work! They have incredible customer service and reasonable prices. We worked with Daniel and Igor to renovate our primary bathroom. It was our first remodel as first-time homeowners, and Daniel was so patient with all my questions and helped explain the process throughout. Igor's work was impeccable--the attention to detail was astounding and I'm so happy with how everything turned out! We're excited to go back to them when we're ready for our other bathroom and kitchen renovations!”
“We had a terrific experience with Glenn today at this store location, we had preciously places and large online order of blocks which never got a delivery scheduled (though the lady I spoke with before placing the order said yeah no Problem Monday is 5 days a week we can get it there by then).. we were able to track them down to this store, it was .com that made the error not this site, as there seems to be a shortage in semi drivers, but Glenn and his fellow co workers worke”
“I have been here often. I am always working on a DIY at home. I get great help here. Today it was paint and I have bought appliances here as well. They have beautiful flowers for the garden and a lot of supplies for home projects.”
“Ive managed to score some great deals on toys and planters here at TSC over the years. Unlike the personnel from the big box stores, the manager here from 2 years ago (forgot his name) let me pickup a bunch of gardening soil that had damaged bags. Great service and good deals.”
“That place is misleading they sell you stuff there but when it's time to go get parts for it they don't have them you got to call the company where you receive the stuff that you had got from there that place is a big rip-off the parts don't even match for what you're trying to match is a big hoax their employees or not skilled enough and they don't know what they're talkin about or what they're looking for when you try to ask for the manager they gave you a big run around and that's misleading on the American people??????”
“I was getting stuff to move out of my apartment and checked out with Jeannine. She was super sweet and helpful and gave me an amazing discount! will definitely be coming back”
“I love this home depot! I should have came by years ago and given good reviews because every time I come to the store, the staff are so wonderful. They not only helped me with carpeting in my home, but they also helped me with new counters in my kitchen. Today I decided to give a good review because of another exceptional employee named Philip. He was a young man who worked at the self check out section. (He looked Filipino and he had amazing tattoos). I just wanted to say that Phillip is a very, very professional and kind young man. He not only was very helpful, he was also knowledgeable of the items that I needed ( I need.
It spray paint for grass). Great customer service to this home depot. I'm so glad it's close to my house because it's my favorite Home Depo since I moved from the Bay area 3 1/2 years ago. God bless ALL of the Home Depot staff and a special thank you to Phillip.??”
“This is a decent store. The weekday staff is very helpful. On the weekend though you better know what you need without too much assistance. All of the staff has always been friendly when I'm in the store.”
“Only time I'll ever write a review. Purchased a washing machine during a move and the hose was damaged while moving. After going through a whole week and a half redeal trying to find a replacement hose, and being told by staff at Lowes to visit an external webiste which did not help, I revisited Lowes while I was about to give up and asked for and explained all the options I had exausted. Luckly I talked with their employee John in the appliances section and he was not only able to understand the frustration I was feeling about this part and the run a round I was getting, but was able to assist me in securing the part I needed. I really appreciate Jonh, dude did me a major solid and saved my night. I wish I was able to by him a beer, but instead I hope this review finds it's way to management so he can be recognized. Also, three of these stars are for John, one for all of the successful shopping I've done there, and I took one away for all the employees who told me to look somewhere else.”
“Went to Home Depot looking for a plant after looking at lots in the garden area I decided on 2 Azalea plants that were on sale was a awesome deal staff was super helpful and friendly garden area was clean”
“I was looking for something in other stores, and the staff were very patient and enthusiastic to help me find it. I didn't get any help in this store, even though it was not busy. I hope they will be more patient with customers.”
“Call me Old Fashion…. And I may even answer to that, but Alex will do just fine.
And with that finally squared let me tell you,
I do like this place.
Yeah they miss some quality and get spotty and very generic,
But if you are starting getting stuff done with your hands, this is a great place to start with.
Now,
To all the pros out there,
Don’t you think I have not considered your needs too,
And I can assure this specific location
Is very spotty and generic, and overall corporate driven,
And yet has most of the stuff you need for a quick job.
People are great and why not, you can bring your dog in for a stroll in this heated summers of ours.
When your tool box makes shallow,
At Home Depot you’ll go mellow…
But wait,
There’s more…
If you go now their 6x2 16ft pressure treated ground boards are pretty lame looking…”
“Unlike Home Depot this company does support Veterans without Fine Print. I encourage all Veterans and those who support them to Shop Lowes and show your support for businesses that do what they say without subterfuge. Lowes has far better customer service and carries significantly better quality products in their stores so you can't go wrong shopping there. Once again, great service and found everything I needed.”
“Always love shopping the garden section. Plants are my feel good. But this also my go to for fixing supply's for the house. Appliances as well. We use our military discount which helps save us some money. Great company.”
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“They give military discounts. They often have the stuff the other two big stores don't have. It's easy to find someone to help you there. I ordered a custom exterior door. You never know what they will have on clearance there. Today they had a skill radial arm saw for a hundred and fifty bucks . That's like 100 off.”