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February 2024 by D V
the store is in a dying mall.Sad to see.But the young women there.Forgot her name was very helpful . very pretty too. they should give her a bump in pay.seriously
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January 2024 by Patty Bickel
Went to the store in sunrise mall and a sign on the window said gone to lunch. Back in 30 minutes. Very unprofessional!!!!
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December 2023 by Misti P-
My biggest complaint is that I need a size 11 shoe, and while they say ? - 11. Mostly, they don't carry the 11s in store. Ordered online for home delivery.Love their wide selection of styles and brands. Hear this corporation is going bankrupt, and that's a shame.
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December 2023 by Cierra White
I really loved the selection this time around. There were surprisingly plenty of fall boots, heels, and flip flops. There were some hidden gems in the clearance section. The store was very neat and organized. The staff were very nice and helpful.
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August 2023 by Samantha Huerls
Today Joyce helped me. I accidentally purchased the wrong sided online and the size I needed they didn't have. She gave me other options and she was very kind. Thanks for the help Joyce.
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July 2023 by Tammie Madill
Got in and our to get my burkenstocks
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June 2023 by Steven Thayer
Tanna was super awesome! Really patient with us. Thanks again!
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May 2023 by Alberto Maya
Beware beware beware. Went into store the other day to return some socks. The item was new and I had the receipt, however a middle aged woman working that day denied my return. She did not greet me upon entering store and actually seemed visibly bothered that she had to get off her phone to help me. Things got worst, aside from her lack of customer service she proceeded to deny my return.Stating that they "don't return socks here". I was flabbergasted, this clearly contradicts the return policy stated on the company website. I spent well over 15 mins at the store trying to reason with her but she continued to deny my return and told me to contact her store manager, Brett. This was extremely frustrating and lack of respect to me as a customer. I wish I would've gotten her name but she stated to be the assistant manager on duty, middle aged white woman. I really hope there is no racial profiling behind this incident but this whole experience has definitely left a sour taste in my mouth as a consumer. Imagine not being able to return something at a store within the given return window time frame. I will be contacting corporate to see what they have to say regarding this matter. I write this review to alert potential customers that this is the type of business being conducted here. I will never shop here again.
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May 2023 by Alberto M.
Beware beware beware. Went into store the other day to return some socks. The item was new and I had the receipt, however a middle aged woman working that day denied my return. She did not greet me upon entering store and actually seemed visibly bothered that she had to get off her phone to help me. Things got worst, aside from her lack of customer service she proceeded to deny my return. Stating that they "don't return socks here". I was flabbergasted, this clearly contradicts the return policy stated on the company website. I spent well over 15 mins at the store trying to reason with her but she continued to deny my return and told me to contact her store manager, Brett. This was extremely frustrating and lack of respect to me as a customer. I wish I would've gotten her name but she stated to be the assistant manager on duty, middle aged white woman. I really hope there is no racial profiling behind this incident but this whole experience has definitely left a sour taste in my mouth as a consumer. Imagine not being able to return something at a store within the given return window time frame. I will be contacting corporate to see what they have to say regarding this matter. I write this review to alert potential customers that this is the type of business being conducted here. I will never shop here again.
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March 2023 by Tone MF Tone
Lots to choose from. Good selection and friendly customer service.
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January 2023 by Ana Johnston
Exceptional manager. Work hard to not just honor my offer but to also teach and employee the procedure. Kind and patient will definitely come back. Excellent customer service ,
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January 2023 by Toua Vang
Great store to stop buy to grab a shoes. It not to crowed and the store is pretty clean.
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July 2022 by Jessica
Quiet little store. We were greeted immediately everyone there looked like they were on high alert but understandable considering they just had someone run out with a pair of shoes. I found a pair of dc's I liked so that was nice. They had a good selection of men and woman shoes. Just wished they had some type of promotion/sale going on but they didnt.
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July 2022 by LaTerice R.
I went in to pickup a online order and got a magic show. The sales associate said hi when I went. I looked around without being harassed. The clearance area was clean and actually organized. Grabbed a pair of shoes for my son, headed to the register and the cashier was very nice. After he was done ringing me up and bagging up my order he offered to do a magic trick for me. He then pulled out a deck of cards, shuffled them. I picked a card and put it back in the deck. He picked the card I chose like 3 times. Cool and weird. I'll take it bc nowadays it typical for cashier to not even look customers in the eyes or try to make any real connection with people, or even try to hide the fact that they hate their job and you're bothering them. That guy made my day.
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June 2022 by lacy behrman
They were out of woman’s size 7-8 in most brand sneakers unfortunately, but that wasn’t that actual problem, my daughter and I went in to get some shoes last Monday around 3-4pm and there was only a single older gentleman working, well maybe not working as he was on his cell phone almost the ENTIRE TIME we were in there, not even kinda exaggerating!! I gave up continuously interrupting him to get help to see about the lack of sizes 7-8. Ended up just getting shoes for my daughter and the only reason I purchased those was because my daughter really really wanted them, thankfully they had those in her size and I didn’t have to bother the employee who was having some very important text conversations.
