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June 2024 by C Cortes
I have come to this location multiple times, within this past year more than 10 times that I arrive a few minutes before 4pm and the location is closed. Both the website and the door state 5pm. Why is this a habit? Why not just change the store hours so we don't waste our time driving?
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April 2024 by Rossy Gallegos
They are always very cordial, and are attentive to resolve any customer request.
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March 2024 by Omar F.
Horrible customer service by Daniela Puentes she had a really bad attitude for some odd reason I've always came to Wells Fargo and have a great experience but this time around I won't no longer be coming to this location due to her lack of customer service she had her Starbucks and food sitting on the counter while trying to help me out but she look frustrated or just not having a good morning but don't take that out on customers that are coming in
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January 2024 by GAlicia
The worst customer service Here A rude behavior from Daniela she canceled a confirmed appointment at 10 am since last Tuesday, I was there too and the service was outstanding with a Professional and charming attendant ..,so It was requested two weeks in advance ,Daniela gave to another client my reserved time .I arrived at 10:05 somebody was already with her ?also I was ignored over 20 mints until someone told me the appt is canceled ,I was dismissed because I was late ? Abusive way to justify her actions SHAME on Daniela and her employer. No Wonder this place has a poor rating . Change a CD Status takes more or less 10 minutes.only .....
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November 2023 by Rafael Loaiza Magaña
Very bad customer service, long line, don't care about elderly customers, my father 90 years old, stud in line for more than 15 minutes, only 2 cashiers, they are friendly but should put more cashiers !!!
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October 2023 by Rafael Loaiza
Only 2 cashiers and don't have line for elderly people, my father 90 years old studying line for 20 minutes.
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September 2023 by Jessika Thomas
Fast ,very attentive customer service.
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July 2023 by Yvonne Gonzalez
Very poor.
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May 2023 by Georgetta J.
Dale Thomas Wells Fargo amazing customer service welcomed my family and took care of our business needs and was very helpful and professional we have been banking for 30 plus years and will continue! Thank you so much
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December 2022 by benjamin salazar
Customer service was good, but there were only 3 tellers for a long line and the new ATMs that Wells Fargo placed were not intended for people in wheelchairs they cannot insert the debit card, they cannot put their PIN and much less they cannot withdraw their money.
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November 2022 by Joel Garcia
Worst place ever. Been here over 30min to cash a check. There's 5 other employees just chatting away. With only 1 teller. Every employees should be helping out a guest not just say hi. And go about your convo.
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November 2022 by Saad K.
Every time I go into this branch(once a year), there is one teller and 10 teller windows. And a long slow moving line of people. If you don't have an hour to spare, avoid this place at all costs. At least they should remodel and just put one teller window.....
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October 2022 by Michelle V.
Jackie the manager helped huge today so kind and professional and helped us after spending a few days frustrated trying to fix our account thank you Jackie !!
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July 2022 by Daniel Mancilla
The Bank is great. However the management of bums is hard to deal with. His name is Juan. He lives right at the entrance.NO NEED TO APOLOGIZE ON RESPONSE. JUST HANDLE IT. BE A MAN.YOUR ENTRANCE SMELLS LIKE A URINAL. DO SOMETHING.
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May 2022 by Rivan Zora
THE BEST BANK EVER. friendly customer service. always pro. Help with all my banking needs. always in and out . definitely recommend this bank . I drive about 25 minutes just to come to this branch .
