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June 2024 by Michael A.
I emailed her and called her over the course of a couple months and she basically couldn't handle the stress and went off on me. I was going to her for a couple years
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April 2021 by Moe Molina
If I could give this business a ZERO I would. My first encounter with Mrs. Burke was very pleasant and I thought that she would be our tax provider for years but this year was the complete opposite. I delivered my taxes to Mrs. Burke on 3/12 and she said they would be ready in a week turnaround. First issue she canceled due to weather. She was scared to drive in the rain and so I was completely understanding. Next meeting she never canceled on me without a phone call or email. After that she ghosted (ignored my emails and calls) me until today. I sent her various emails about how important communication is with clients and instead of apologizing she intern proceeded to send me emails with comments like these ""I don't care about your opinion its meaningless make your own personal inner self reflections on impatience pushy selfish person never contact me again!!!"Mrs. Burke lacks the professionalism that I showed her in our email conversations nor does she have the will to admit when she has committed a mistake. She gives women that are in business a bad name. She lacks compassion when she is upset and doesn't get her way.As a member of the armed forces I WOULD NOT recommend this business to anyone in the military or civilian sector. If Mrs. Burke hasn't already shown you her true colors she definitely will once you do not do as she says. She showed that It's her way or the highway mentality. She defiantly lacks communication skills, politeness. and customer service. She is a direct reflection as to what is wrong with the world today. Why is it so hard for people just to be kind especially if you own a business and are providing a service to people.I can not state this enough DO NOT GO HERE!! I should have read the comments on yelp before trusting this individual with my taxes. I completely will rate her as the rudest woman that I have had to deal with. I do have the emails to prove it as well.Three words: RUDE, UNPROFESSIONAL, and HORRIBLE.SAVE YOURSELF TIME AND GO ELSEWHERE.s/Moe
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April 2021 by Moe M.
If I could give this business a ZERO I would. My first encounter with Mrs. Burke was very pleasant and I thought that she would be our tax provider for years but this year was the complete opposite. I delivered my taxes to Mrs. Burke on 3/12 and she said they would be ready in a week turnaround. First issue she canceled due to weather. She was scared to drive in the rain and so I was completely understanding. Next meeting she never canceled on me without a phone call or email. After that she ghosted (ignored my emails and calls) me until today. I sent her various emails about how important communication is with clients and instead of apologizing she intern proceeded to send me emails with comments like these ""I don't care about your opinion its meaningless make your own personal inner self reflections on impatience pushy selfish person never contact me again!!!" Mrs. Burke lacks the professionalism that I showed her in our email conversations nor does she have the will to admit when she has committed a mistake. She gives women that are in business a bad name. She lacks compassion when she is upset and doesn't get her way. As a member of the armed forces I WOULD NOT recommend this business to anyone in the military or civilian sector. If Mrs. Burke hasn't already shown you her true colors she definitely will once you do not do as she says. She showed that It's her way or the highway mentality. She defiantly lacks communication skills, politeness. and customer service. She is a direct reflection as to what is wrong with the world today. Why is it so hard for people just to be kind especially if you own a business and are providing a service to people. I can not state this enough DO NOT GO HERE!! I should have read the comments on yelp before trusting this individual with my taxes. I completely will rate her as the rudest woman that I have had to deal with. I do have the emails to prove it as well. Three words: RUDE, UNPROFESSIONAL, and HORRIBLE. SAVE YOURSELF TIME AND GO ELSEWHERE. s/ Moe
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December 2020 by Georgios V.
Better call Ann ! She's the cavalry! ! I have a small business that takes up all of time, she did a great job and very helpful during the COVID with all the new information about getting all the help that it's been offered!! ! I don't know what I would have done with out her, honest and reliable!
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April 2020 by Jessica Martino
Been going here for over a decade, never had any issues. I'm surprised by the previous review, if there's something your tax agent says that they can't talk to you about, it's probably an issue to discuss with the IRS.
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October 2019 by Archita D.
Ann is a very thorough and well respected experienced tax preparer. If you have a tax issue with the IRS, highly recommend you call her.
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February 2019 by Tina M.
My family has used Veth Tax services for over 30 years. We have never had an issue and Ann is always quick to respond. My children now have their taxes done by her as well.
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March 2015 by Geo Gonzalez
Horrible. Horrible. Horrible customer service. The rudest people I've ever experienced! The owner is excruciatingly rude! I strongly suggest you take your business elsewhere! I had my taxes done there last year- and began the process of buying a house shortly after. There was a discrepancy in my taxes that needed a short explanation from Ann Burke (since she was the person who prepared them). After several days of trying to get a hold of her via numerous phone calls, and e-mails she finally decides to return my call. It was then that I was greeted with the rudest comments from her. She stated that her job was not to explain things to me, her job was to do taxes. I explained to her, that precisely because of that reason we needed her help. Nope! she was not willing! I had to pay another tax person to help explain. Take your business else where!