“Place was easy to find. Gas station with plenty of stalls and parking spots to park a big Uhaul truck. Staff was nice, but never mention when I rented the truck or when I left it, that I needed to pay a fee for cleaning, which they charge me $25 as soon as I left the store. If the would of, I would have checked the truck before leaving. Because it was not me loading and unloading, I was just driving it. :(”
7:30AM - 5PM
690 L St, Chula Vista“I don't understand the low ratings for this business. I was stressed about renting for Thanksgiving but I have had a great experience with these guys. I had heard some stories from friends about issues with pre-Apple paying, but they gave me no issues at the counter. They were welcoming and upgraded my car for the same price. Definitely recommend picking up your rental when they open- you can choose your car and they are honest if a car in your category is not ready! They go above and beyond. Turns out there was a screw in the tire of my first car- they had me come right back and upgraded me to a Ford Bronco! Super awesome and is making my Thanksgiving trip a super fun one. Thank you guys for such awesome service!!!”
“I have rented a 5x9 trailer with a ramp a couple of times from here and towing with my RV. The lot is across the road from the mechanic shop and the guys here have always been very attentive and friendly. I rent from uhaul often to tow my golf cart for camping trips and other locations are hard to navigate their lot or parking situation due to my large size RV. And also most places have a wait while they attend other customers or have bad customer service or not help. The guys here have always been helpful and zero issues. So I'm definitely giving a 5 star to this place.”
“I rented a truck from this location for the day. It went normal. There was a little issue with the gas not being where the highlighted mark was, but was corrected. I strongly recommend taking photos of dash prior to leaving UHAUL.
There was a discrepancy on the bill due to a typo of one of the U-Haul representative that did require a few phone calls to resolve. I will say the customer service of this location and their main HQ are very professional and remedied the issue. A special thanks to Sabrina, the GM, who corrected the issue and made everything right.”