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August 2023 by Real_InsanityMario_Bros
The girl sales associate was rude and complaining about customers so we left the store.
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July 2023 by Real_InsanityMario_Bros A.
Very rude sales associates or management. Left the store because a girl associate was complaining about customers.
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June 2023 by Sopita S.
ive come here many times, it was the inly place id come in to get piercings, now ill probabaly never come back, the cashier didnt notice i was waiting to pay even when she got behind the register, slow af, then charged me for peircing cleaning wipes, i asked to return the wipes as i already have aome, she was extremley rude telling me "well im here to tell you the peircing comes with whipes" she was being so unreasonable as i asked to either return them or leve them in the store, even if she still charged me, her bitchy adittude continued as she told me no and to throw them away if i didnt want themc i left the whipes in the store, why waste, made no sense for me to take them to throw them away, ive previously bought discounted piercings that "came with whipes" not only did the previous cashier ask if i wanted them but they have not charged me for them when i say i dont want them.
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June 2023 by Jena Snook
Terrible Customer Service. A lot of people I know come here. Girls were rude We asked a question. She said oh you have to buy this and this and this. We did. We said not really interested. We are spending a lot of money. The Girl says laughing and smiling. Oh it works. We say what if it doesn’t? She laughed again. And guess what everything we bought that she thought was so funny did not work and also the shirts had holes in them. Think twice before coming in here
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February 2023 by Annamarie Rodriguez
I have never in my life experienced such poor management. Misinformation was given and the response that was given was “this should be obvious.” I don’t work at Spencer’s, I asked the policy and was given an answer. They were more concerned on what the sales associate looked like rather than a solution for the customer. Absolutely disappointed in the way I was treated.
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December 2022 by QueenJerelene Figaro
So many great options. I want more toys!
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November 2022 by Vierge Immortal
My last experience here was going quite well. Until I was confronted by a very rude manager who was going to throw away my $10.00 drink. I did not have my glasses on, so I didn't see the sign when I entered the store saying no drinks. The female manager had reached for my drink from my hand. This is action is very rude, and the attitude she had given me after. My wife had planned on purchasing about $60.00 worth of stuff but instead put this stuff back and as I was asked to leave. Seems like company policy comes before good customer service and company profits. Good luck Spencer's.
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May 2022 by Sakura C.
My girlfriend and I went to this store and as we looked around we were followed by one of the employees. She must have thought she was being discreet but she really wasn't. It made us very uncomfortable and on top of that she indirectly accused my girlfriend of stealing because she looked at some piercings and put them back but she must have missed it. I don't know if this store has had a problem with theft lately, but this isn't the way to go about it.
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November 2021 by Maria Luz Alvarez
I love this olace, We never leave empty with hands. FYI, they just opened their Halloween ? store where the old Sears store used to be in the CV mall
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August 2021 by Victor Vasquez
I got a dope hat
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August 2021 by Angelbaby Olvera
Same as they all are organized and clean and staff I'd always doing their own thing neve bugging you
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August 2021 by Chris Heller
Love This Place!!! You can get a gift for ANYONE at Spenser's.
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July 2021 by Vik Cero
Great store! Good location and great staff.
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June 2021 by skittle_noddles
Found clothes I liked
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June 2021 by Victor Salazar
Excellent service, employees very nice and friendly. Great variety of items