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August 2023 by Marco Rodriguez
For the last 10 years this was my favorite tire shop but I think is time to find a new one. Bad customer service and higher prices than other tire shops.
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May 2023 by David G.
So i was looking for a tire shop to mount some wheels that had tires already on and I decided to call Shorty's Tire shop. My first question was making sure what time they closed so I asked, 'hello, I was jus wondering what time your shop closed?' This employee who picked up rudely answered, 'NOW' when it clearly closes at 7pm so it says and it was around early 6pm when I called. While still in bewilderment about that answer I asked another simple quick question, 'What time do you guys open tomorrow?' Employee replies, 'EIGHT!' With those answers I said, 'alright thank you!' And this employee says nothing and hangs up immediately as if i was completely ruining his day.Now I know everyone hates answering the phone and would prefer being messaged/texted, but wow I was in for a rude awakening when whoever it was answered the phone for a few simple questions. Shorty's Tire Shop sounds like they need some classes in customer service from just that little interaction.
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February 2023 by Mari Luz
Amazing service! I had to replace one of my tires last minute and I was able to get in and out with no problem! Great price as well! Thank you ??
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January 2023 by Marcos V.
I've been coming to shortys since the beginning of the year and I can tell you right now. STAY AWAY. These are the people that will throw nails out on the road so you have to get your tires fixed/replaced. I've had to constantly go back for continuous work that wasn't previously an issue. Their wheel alignment machine doesn't work very well cause they leave my steering wheel not straight. I've had my registration sticker stolen when I left it there over night. Not to mention there was damage on my bumper from apparently hitting the dumpster. I have been more than patient with these people and now they're just taking advantage of me giving them the benefit of the doubt. My car had a bad knocking noise coming from The passenger front wheel and when he looked at it he said it was the sub frame bushings which were $450 to change, which I did. The noise didn't go away. Then he said a control arm which was another $250, which I did. THE NOISE DID NOT GO AWAY! It ended up being the motor Mount. Which was another $200. I took it to another shop and within 2 minutes they found the where the noise was coming from and identified for me which part I needed. The owner of shortys tires is always upset and ruins the entire vibe for everyone, I literally just called and tried to speak with him and I can hear him in the back saying "I don't want to talk to him". There are good people working for shorty but they're paid by the job so everything is rushed and the quality of work is sub par, that's why their prices are cheap. I went down the street to get an actual wheel alignment after they fixed my control arm. I told them about the nightmare of my experience and he said, "let me guess, you went to shortys tires" and both of the clerks started busting out laughing really loudly. Turns out they had a friend that had really bad experience as well.
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July 2022 by Dominic Pacheco
Paid for tire change and alignment and they didn't do the alignment properly. Don't come here unless owner is there
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May 2022 by Ahmed Dawood
Great people cheap prices very low good service amazing tires for low I really recommend
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January 2022 by Julie G
they’re nice & they work fast!!
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November 2021 by Sams Cantina
They pulled a total Bait and switch on me I was told a price over the phone and they doubled it when I got there, When I asked for the guy that spoke to me on the phone The man at the shop called him and said sorry because he is not here you cannot get that price, These guys have no integrity & are untrustworthy. On top of it all I drove over one hour to get there from North county!!
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November 2021 by Joseph Ainhorn
Exelent place for car repairs oil change tire service
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October 2021 by Mark Armas
These guys are always a tremedous help, whether I visit them in Spring Valley or Chula Vista.
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June 2021 by C. “Colossus” B.
I'm not familiar with the area but THIS place iz all buizness and customer service... They're fast and courteous!!!
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June 2021 by Theblackguy01 Reviews
Excellent coustmer service and fair pricing.
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June 2021 by James H
Nice people, fast service and good prices. Originally i gave them 5 stars but then i had to change it to 4 because i went and took a closer look at my tires and theyre not the correct ones Its the same brand but not the same model. Basically went from a great tire to an average tire.
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June 2021 by Paul Villarino
Great service! Only cash
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May 2021 by Roberto Jimenez
Fast and ship prices yes yes dream came true
