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November 2023 by J D.
This place you think your rewards work for high gas prices, nope only if you get a car wash and the workers inside don't help with putting your reworks in for you when you pay cash should be cheaper or lower In price, nope fuck this place go to the shell across southwestern
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November 2023 by Alekzander C.
Theres an employer thats amazing guy he's name is Conan he did my car now it looks like a New one
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October 2023 by Bobby C.
Just went in to get Platinum wash and as soon as I pull in, the heavy set guy walks over and says it's Halloween special- $120 and we'll clean inside the car including doors. I told him the platinum wash is usually clean enough. He says if I don't get the $120 service, it won't be clean. I asked to speak to the manager and he says he is in charge. Well, that explains it. I drove away after that.
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October 2023 by Yo A.
I fill out one lotto the guy in front with tattoos puts in the machine and charges me for three. I paid him a ten and wanted the change on gas. He ended up charging me for all three lottos and saying he couldn't do anything because the machine malfunctioned. Wtf am I going to do with $4 on gas? Moron. Maybe the looking for help sign is up to replace this bozo.
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August 2023 by Zoe G.
It used to be good, last two times I've had to point they left the car almost the same in the inside, basically didn't do anything. Didn't even vacuum it. Mediocre job for what they charge
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August 2023 by Lana F.
The gas station/market portion of this place is trash, I don't come here often and it's for a reason. Employees are rude and don't acknowledge you for anything. On this occasion it's 10 minutes before closing but just needed something quick, the open sign was on employees were behind the counter just chilling but the door was locked, an older white guy and a heavier chick with a pony tail said I couldn't buy anything not even through the metal deposit box, adjust the hours or keep the door open. Every time I have came here either they're on a 15 min break or they're closed it's ridiculous... lazy people always working.
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July 2023 by Carlos P.
If you get your car washed at this location, only do the regular car wash. Do not pay for anything extra. I paid $50 for a hand wash and it was basically the same exact service as a regular carwash so don't waste your money. When I paid for my hand wash, I specifically asked them to make sure they clean my roof. When they told me the vehicle is ready, I inspected my roof and sure enough it was not clean. They did not even touch it. It was wet with soap and water and left to dry so it was just a gray haze of soap residue. The inside was wiped down with a wet rag and it looked gross.When I told the attendant that they did not touch my roof, he stated that no one told him that it was necessary. That should be enough information right there to tell you to stay clear of this place for car washes If you're paying $50 for a hand wash detail of your car then they should clean it from top to bottom..Roof is worse in person, hard for me to photo graph.
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June 2023 by Virginia C.
When I parked I was the only car there and it took the guy 5 mins to even acknowledge me... then comes over and says "What wash do you want?" And I asked to see the notepad (With list of options) He said "next time be prepared and look at the board".Do better, simple change in the way you word something to a customer.
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April 2023 by Sarah Jo P.
I see a lot of negative reviews on SD Gas & Carwash and I would like to spread some good morale towards the employees working on 4/26/23. The gentlemen that helped me out when I accidentally picked the wrong car wash at the gas pump was so nice & helpful. Thank you for being so kind. I wished I asked for your name but you really made my day! I was satisfied with the cleanliness of my car. As you can see in my picture, my car looked shiny and new. Those employees were working hard in the hot ass sun. Keep up the good work!
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September 2022 by Jerry M.
First of all I've been coming here for car wash and oil changes since it opened years ago! I'm disappointed in how trashy the place has been let go by current management!! The waiting area has gone to the dumps, there's trash! Tables,chairs & no umbrellas need to be replaced! Concrete needs to be power washed! Siding needs to be painted or replaced! Eastlake Shell and car washis looking Ghetto looking!!
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September 2022 by Liliana W.
Been coming here since 2015 for all my oil changes and car washes. They vacuum very lightly and not in cracks and crevices. They do a pretty good job on the outside though. The Platinum for 31.99 is worth it in my opinion. Also, if you feel they missed something and you ask them to fix it, they do.
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August 2022 by Eliseo A.
This asian guy that do services on the cars has a really really bad attitude. Will not recommend this place.
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August 2022 by Alex R.
For the last 15 years I have asked myself how this business survives with such poor customer service. Particularly, I'm talking about the car wash. It is awfully expensive, the service includes below minimum standards and the employees do not have a customer service attitude. I barely take my car there. Just if it is an emergency. However, today I was there at 8 o'clock, the time they supposedly open, to find out me another five customers waiting in line for about 15 minutes without service nor someone that had the courtesy to open the service or to tell us what was going on. Again and again I confirm and declare this is not the type of business we like in our neighborhood.
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August 2022 by Teresa H.
This gas station list it's hours as open at night. It's only 1 of 2 gas stations near here. I have gone to the store at 10pm only to find it locked up and closed with the OPEN sign on. Very unreliable. The car washes are expensive and they do a terrible job. One of the girls that works in pm has a very bad attitude. Quit if you hate your job. I don't have time for attitude in my life.
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August 2022 by Jennifer S.
Car wash value just keeps getting worse. Only reason they are as busy as they are is Eastlake offers no competition for them.
