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May 2024
The website and interface are easy to use. However, the complete lack of customer service and inability to answer any questions related to uniform ordering is unfortunate at best. Stated shipping timelines were not met, and when asked questions about order status and shipping status no one responds
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May 2024
I had to order a basketball jersey and shorts for my son because of his club affiliation. The jersey sizes are smaller than standard, which seems intentional to boost sales. They informed me that exchanges aren’t allowed; I would have to repurchase and pay a new shipping fee for a larger size.
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February 2024
I don't rate companies often but I feel impelled to do so to help others that are thinking of using this company for sports apparel. Prime Sports is lacking professionalism, service and quality products. They get my lowest rating as they did not provide good customer service, communications nor quality products.