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“I was so bummed that I spent 1.5 hours with Apple Care in the Apple Store and it only took 5 minutes in here to set up iPhone. Very kind, attentive friendly service with a smile. Thanks for everything!!”
“I came here upon recommendations from a friend and from T-Mobile. Very friendly, good service. My phone battery was changed quickly and the tech gave me tips on charging and how to extend the life of the battery. Very happy with your service!”
“What an awesome store! Came in to get a tablet activated and a super kind and helpful young lady helped me completely!! A++ service!! Went over rv and internet with me as well. I’m coming back to get that Internet air for a business soon. Thank you, thank you!!”
“Jackie was great! She's very professional and provided excellent customer service and got my repair done in no time at all. The whole process was very smooth. Would definitely come back without a doubt for future repairs on any of my devices.”
“Tania is and the one other staff member are the best. They go the extra mile to provide the best service. I've been to other stores and I always feel like I wasn't relayed all the info and I didn't get the best deal but at Tania's store I felt great. Everybody should go to that store.”
“Great service and really fast. I’ve had multiple phone screens fixed and laptops.
They helped me when I forgot my password to my laptop as well.”
“I was service here at AT&T at Otay Ranch, Chula Vista location by Jorge Juarez. The service that was provided was phenomenal and the process to get a new phone and phone plan went seamlessly. I am extremely please with the service that was provided.”
“Wonderful customer service. Always keep me in the loop. They know exactly what's going on and have a genuine passion for satellite communications. Highly recommended!”
“David Perez was very helpful and kind one of the best employees there. He was quick to help and very helpful. Even when people came in and he's the only worker there he did his very best to help everyone and do what he could do. A very patient man with us and helped us with everything we needed. The only way someone could not like this man and make a bad review is if they are not patient and not understanding. this man really does the best he could do with anyone and one of the best services we've gotten from an employee. Thank you”
“Thanks to the thin blonde girl, I have attended for 2 occasions and I find her in a very good way helping and assisting cricket clients. I always like that she takes better care of me! Congratulations ☺️☺️”
“This is the best Cricket store in Chula Vista. I drive 30 minutes just to go to this location because every time I go to another one the employees are rude and have no knowledge of the devices.”
“Excellent customer service. Knowledgeable staff resolved issue within 15 minutes of arrival. The stores are usually full and have long wait times. I went in the day before (sunday) and it was also quick. Today Monday was exceptionally fast with 2 people in front of me.”
“This is one outstanding store to visit when you have a problem with your AT&T phone. When I went in Jay the Manager answered all my questions and showed me how to fix my problem, you rarely find that level of customer service any more in any store “Fantastic customer service””
“Visited 3 different AT&T stores, an Apple Store, and was on the phone for an hour before Juan here gave us an actual explanation and fixed our cruise data issue in three seconds. Seriously so amazing!”
“Thank you very much to Monserrat and Valeria for offering an excellent service, today they supported me a lot with all my doubts when making my purchase with my new cell phone.”
“If you are a Cricket customer and live in Chula Vista, then you should go to this Cricket store and hopefully Penelope will be there. She was so helpful and patient with my mother, who has been a long time customer. Thanks Penelope for making our experience there a pleasant one......”
“Very excellent customer service, very friendly, I always buy my items for my cell phone there, good quality and good price, well recommended and good at fixing whatever problem your cell phones have. I am always super satisfied with the service that I always receive when I go and I am happy ❤️ ???????”
“This time, Nacho and Syah helped us out! Nacho got us exactly the phone we needed, and Syah helped us through setup when the phone came in (faster than expected!) She even held our phone in the back room while it backed up so we could grab lunch while we waited. This staff is so helpful and kind. But it seems like they’re understaffed for weekends, and regional management hasn’t given the store what they need to handle an influx of customers. A paper sign-in sheet in a store that sells electronics seems a little ironic, but the employees handle it with grace.
Went in to upgrade my iPhone after dropping it and having a lot of problems. Caleb helped me save twenty dollars a moth on our plan, gave us a free iPad, and updated my phone to the newest model. We walked out of the store with everything finished for us, paying less per month than we were before, with a brand new phone, screen protector, case, and a brand new iPad and only paid $150 out of the door. Not only that, but Caleb was super nice and informative, and we got help right away!! Loved our experience here and definitely coming back here for my next phone.”
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“Luis was awesome! He helped us with our upgrades and went above and beyond in explaining and answering all our questions and saved us money too! This guy knows his stuff at ATT. A very patient guy, I might add too as he did all four of ours, lol! Thanks, Luis!!”