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“Jelly digital, by far, has been the best internet provider that we've received.
I was with Cox for 25+ years and could never get fast, complete, internet. Even with fiber, our connection was never as good as it is now, with Kelly Digital.
Not only is our connection better, faster, and stronger, but the customer service is by far second to none. With Cox, I had to call in and wait for hours for help. With Jelly digital, I can sent a text and they answer with real solutions.
When my router was disconnected, they answered my text within 15 minutes with advice and suggestions. They even checked in with me the next day to see that my husband connected the router correctly.
This impressed me because it shows they care about you, as a customer.
I've been with jelly digital for a few years now and could not be happier with the service and connection I receive.”
“Iliana, was very patient, professional and knowledgeable. It’s refreshing to have someone who makes me feel comfortable with all my questions and asking for help. Excellent representative.”
“A gentleman checked me in, but when I came back, mrs. Jennifer literally was the best. Seamless customer service, and she had me in and out. I will only be working with her till I move.”
“I specifically drove to this T-Mobile store even though it was out of my way because it seemed to have the best reviews. I walked in with a home Wi-Fi router that stopped working and got a replacement within 20 minutes. Thanks guys!”
“I came here so i could get help with my phone and the store associate named eva helped me out she was so nice and intelligent on the subject best experience ever thank you eva for helping me out with my phone”
“Came here after waiting at the TMobile across the street over an hour. They were having problems with one customer, it was crowded and we gave up and came here. Walked in, great customer service, not crowded, the young ladies took care of my sister's issue and we were out in 10 minutes. Will definitely come back to this location!”
“I had a wonderful experience switching internet providers thanks to Minerva. She provided the best customer service and went above and beyond to help me. I ended up saving $35 a month thanks to being a customer already and a great Cyber Monday deal. Couldn't be happier with my new router it's so simple and easy to use. Thank you Minerva I can't wait to come back for my future devices.”
“I was greeted immediately, or at least acknowledged by the 5 staff that were posted at the far end of the store. In no time, a gentleman from that group came out to assist me. I handed him over router box and the adapter. He got on the computer and punched in some numbers from the equipment I gave him. He confirmed that my daughter had her service with Cox and that she canceled recently. No more questions were asked and off I went. Easy, fast and efficient.
My daughter had been with Cox for probably 5- 10 years. Within that time, her internet service was raised, I believe once if not twice ($15 more per month, approximately $115 monthly bill). And, within the past couple years, her internet has gotten slower, signals were weak and sending messages with images took longer than usual. She then ended up exchanging her router for a newer version last year. Still, same issue. It was time to say goodbye to Cox.
T-mobile offered her $50 service charge, per month, nothing more, nothing less. A new router and an extender. BOTH FREE! A great deal and better signals in her 2000 s.f. home. Try T-mo out , if Cox can’t perform”
“Verizon is the BEST when it comes to reliable network and extensive coverage, but it’s the employees who deserve the credit and help make it a wonderful experience.
My appreciation to “Arley” she was so attentive and helped me through the process and “George” . Thank you. This location has great people that go above and beyond.”
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“Visited 3 different AT&T stores, an Apple Store, and was on the phone for an hour before Juan here gave us an actual explanation and fixed our cruise data issue in three seconds. Seriously so amazing!”