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January 2024 by Karen M.
I'm still giving them 5 stars! Sadly had to come here again due to a leak on one of my tires. Came without an appointment the day after new years because I was going back to work the next day and have a 40 minute commute minimum and didn't want to risk driving like that or on a donut. We were given an approximate time of a 3hr wait. So we decided to go to Costco and shop in the meantime. Came back and my car was already in one of the bays, the guy taking care of my car was super nice and actually let us load my trunk with our Costco buys while my car was lifted :) We were out of there in a much faster time that we anticipated and they brought my car out to the front. Still recommend for tire services after all these years!
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January 2024 by Brooke J.
Made an appointment and waited an hour for them to "repair" my tire that had a nail in it. Told me they were successfully able to repair it and sent me on my way. Said I didn't need a new tire. Now, just 5 days later my tire is completely flat. It clearly wasn't repaired at all and was made worse. Never coming back to any Discount Tires. What a waste of my time.
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December 2023 by Allison C.
Got all my tires at discount, so with that you get free tire rotations. It's best to set an appt to be in and out quickly. I feel like they're pretty busy, so know that you may not get same day appts, might not even be next day. So plan ahead. When I went I think the guy told me it would take maybe 30 mins to an hr. All I remember is that I got the text quickly that my car was ready like maybe after 20 mins. This location is next to Costco and Walmart and I went shopping at Walmart because I assumed it would be awhile. This place is very fast and efficient and friendly customer service. Also, there's a row of parking spaces in the front, some numbered if I recall. You can park in any spot. I drove towards the end because I thought those were saved for ready to be picked up vehicles. Please note, your tires have to meet requirements for rotation. They will do a pre inspection before rotating your tires.
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November 2023 by Cassandra Ray
I got new tires for my 4Runner installed here today, Sean billed me, Nick took care of me and Alex got my vehicle for me. All amazing costumer service. Was in and out within 1&1/2 hours went there at 130PM on a Friday and it wasn’t too packed, definitely started picking up costumers when I left at 3PM. Thank you guys for the awesome service, this is my new store until I move!
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November 2023 by Ghadah Winfield
No one wants to deal with a flat tire or car issues, so for me, this place takes off the pressure! I'm always treated with respect and fast service (as fast as possible), and I always feel like I'm being offered a good deal / what I need. I especially like that when I go in for safety checks and to have my tires rotated/balanced - I'm not charged a thing!
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November 2023 by Brigette Simms
I really appreciate the free drive-thru service that they offer for checking tire pressure. It's quick and convenient and customer service is always professional.
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September 2023 by David
My first and last visit to DISCOUNT TIRE on E H Street, Chula Vista.I purchased a new tire to replace my damaged tire and they screwed up on the installation real bad.Mistake No. 1 – They did not or forgot to replace the damaged tire.Mistake No. 2 – They replaced one of the good tire with the new one.Mistake No. 3 – They mounted the new tire in the front against their own advertised recommendation.Mistake No. 4 – Sam the manager argued with customer that everybody makes mistakes.I will not trust DISCOUNT TIRE with my car tires safety.What a nightmare and a waste of time!
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September 2023 by James V.
Excellent experience at this Discount Tire location! With an appointment, I was checked in and on my way within 30 minutes.Friendly, efficient, and quality service with no up-sells or nonsense. Really enjoyed and appreciated my experience here. Would definitely return.
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August 2023 by Juan F Vielma
First time buying tires myself, always had someone else to help me out. So I'm trying not to get taken advantage of when I go in. My family has always used Discount Tire but I have a Costco membership now so thought that may make sense. It seems like maybe Costco has better deals on premium brands while Discount Tire is cheaper overall. I am a loyal Discount Tire customer. I thought I needed new tires on my car. When they went out to take a look, the guy said, "Your tires are perfectly fine. You won't need new tires for a while." He also was very thorough about my tires and pressure. He checked everything and sent me on my way. And for that, they got a loyal customer (and they have always been really nice and professional in all my dealings with them since). There is a lot of employee turnover in this business, and I can't say they are necessarily better from year to year. When shopping around for a new set of tires, they understand that it can be a little overwhelming to try and sort through a large inventory. If you’re considering a new set of tires but just aren’t sure what to expect, they got the solution for you. There’s no better way to find out how tires actually perform than to hear from people who have already driven on them! Wonder how a tire is going to handle the cold? Or maybe you want to know how long a tire will actually last. No matter what you drive or where you drive it, their goal is to provide you with everything you need to get the right tires for your ride. Still need help finding the tires or wheels you’re looking for? They can find and special order just about anything for you. I totally recommend Discount Tire.
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August 2023 by Pablo Hernandez
Got two new tires, two tire sensors, and got a jump because my car died in their shop. I was unfortunately a high maintenance customer lol, but Sam, the manager, and his team were extremely friendly, helpful, and efficient. They are doing a great job at this location!
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August 2023 by Paula C.
This is the only place I come to when I need new tires. They're decently priced, and their customer service is always top notch. I've been coming to discount tire for years and never had a bad experience. They care about their customer's needs and I never feel like they're trying to over pressure you into spending more than you're comfortable with. They're always transparent about wait times so this place always gets my business.
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August 2023 by P M.
I have been going to discount tire, ordering online from dicountiredirect.com when I lived in backwards down the storefront to go to, etc for decades. Why, discount tire is the best in the business, extremely knowledgeable, efficient, competitive & actually honor tire warranties, their staff is always energetic & friendly, and I enjoy visiting.Wherever I go throughout the Country, each location has been operated in the same fashion, which makes it painless.Thank you for doing things, right!
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July 2023 by Cathy Del Rosario
Last year or so ago, I went to this location and was met by an arrogant Sales person. I didn't get his name because my husband was so disappointed with the way he treated me .I reported to the manager and the manager called back but we kinda played phone tags. So far since last year, I have been going to different Discount tire locations for free air and free check up on wipers and air. Because Alex is always nice whenever he puts air and check my Tire gauge, I promised to come back and have them change my wipers before the end of this year. I always go here for Tires but because the way the former Sales person treated me I have been getting my Tires at the Broadway and I Street location. They are more professional and don't treat women like we don't know anything about cars. Granting that we don't they shouldn't take advantage of us.
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June 2023 by Y S
My first visit this location.Placed four tires order online on the 31st of May. Tires were delivered to the store yesterday. This first morning I had four tires replaced.I feel safe driving now. Thank Discount Tire H St. Really appreciated your service.
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June 2023 by Ahmad Albahar
They tried to sell me scratched lug nuts and thought I wouldn't notice. I had a feeling something was wrong when the tech told me I would put different lugs on. So I decided to look an wow half the paint was scratched of the lug nuts already. Shawn came out and said if they don't meet your standard we will put the Old one's on. I told him it's not about standards and asked him would you buy them if it was your car he told me to stop talking I am wasting time. I will be contacting corporate to make sure they don't pull this stunt on any one else!!!