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July 2024 by Sara C. Victorino
The CVS farmacy always have what I need at a good price
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June 2024 by Joseph Sellers
LOVE CVS!!
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June 2024 by F H
Excellent attention. They only need more staff to provide faster service and they need much more bilingual staff in all CVS.
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May 2024 by diana zarzosa
Clean store and good customer service
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January 2024 by N. P.
I called around to several CVS stores to ask if they could print out large format photos until I finally found this location (380 East H Street in Chula Vista). I lucked out, they had a sale, and I used my Extra Care Plus Rewards to score an amazing deal! When I went to pick them up, Teresa, who doesn't work in the photo department graciously helped me out. My pictures turned out stunning, looking like they came from a professional studio. CVS only gets 4 stars because I had to call around to find this one. I will be sending more pictures to this location.
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January 2024 by Pauline Boyd
Debbie I the pharmacy has just hung up on me more than 3 times, stating she would call me back. Never did of course. They are also closed for lunch every day from 1:00-230 pm so it is impossible to get your prescription if they are at lunch, normally, I've never seen a CVS pharmacy that is closed for lunch. It would seem they could leave one person working, while another went to lunch and so on & so forth. My Pain medication they promised me today, I am completely out of, they forgot to order, and don't have any. This CVS is the worst one I have ever been to. I am looking for a different location to transfer to as soon as possible
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January 2024 by Julia S.
Customer service needs improvement. I had ordered photos online and was notified by email that my photos were ready for pick up. I show up and realized nobody was in the photo section so I asked one of the employees at the registers if they could send someone over. I was just about to ask and the lady Jen rolled her eyes and didn't even acknowledge me. It was completely rude. The other employee ( male, curly med length dark hair) didn't say anything just turned around put away something and then walked towards the photo department. He asked for my name and pretended to look for my photos but had no luck or was just not really trying. He gave up in matter of minutes and said he would get someone else to help me. I stood around for a good 15 minutes and nobody ever showed up.
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November 2023 by Carlos Lasam
Staff are friendly and very helpful easy to find what I need and the store is clean.
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November 2023 by Whoca Res
Lilian was super patient and nice. Service was super!
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September 2023 by Lupita Blanco
Found everything I was looking for and the cashier young man was very attentive and helpfull, keep up the good work and recognize your empooyees!!
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September 2023 by Rita-Ann K.
You will never see this place staffed. Always busy 1 person to do everything and at least a 15 minute wait. They close in the middle of the day completely at 1:30 even if there is a line of people who have already been waiting in line 5-10 minutes. It's awful how they run this pharmacy. You always leave frustrated. It's not the poor guy who struggles to help everyone everyday alone it's the management who allows the short staffing and terrible customer service
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September 2023 by Angie R.
The staff in the store are great. the pharmacy though! Never have I ever dealt with such lines. No matter what time of day. It's ridiculous! One person working the line at all times, and everyone has an issue with their prescriptions! There is even an express line. With the same person working THAT line. What do you suppose happens there? I've given this store a full year. Maybe it was the wrong day/wrong time, but nope. Every single time. I'm done. I'm switching my scripts to Costco.
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July 2023 by Jorge Luis Bruno-Franco
The rating speaks for itself, PIECE of SHRAP store already had their doors closed & got here 12 mins before closing @9:48pm for 1 item!! 1/One/Uno!!Even spoke to a Closing crew member & refused/rejected to let me in saying “the store” gives them 15 mins to “close” before the closing time which is 10pm?!?! What the eff does that mean. I don’t post much but the public needs to be informed in brief detail so just a FYI.Yes I’m frustrated, I drove 15 mins on time for this..
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July 2023 by Socorro Contreras
Great store and employees extremely kind
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March 2023 by Brian S.
I needed a prescription transfered while vacationing in San Diego. After calling a location near my timeshare in downtown San Diego, they told me to give this location a call as they had the med. The pharmacist I talked to was very nice & had it ready the next day. The entire staff was wonderful & had it ready in a timeley manner. We looked around a little while waiting & they have a great selection of things like all CVs stores. Keep up the good work guys.
