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March 2024 by Robert Slay
Albe was great and the work was flawless!
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March 2024 by Scooter
People like Mryna would be the only reason to go back, her customer service skills went above and beyond. My problem is that my quote jumped $241.00. I was given a 3 day wait period for the part to be ordered and received. Much to my delight, I was call next day and told all was ready. No mention of large price increase. I had to read it in the paperwork given to me to sign when picking up my vehicle. I was told the reason was due to the "generic" part arrived damaged, so the manager said to go ahead and use the Honda part. (Not sure why both would have been ordered since originally I was told nothing kept in stock). I was not given the option to wait a day or 2 more to reorder the less expensive part. My guy said, "I was just going to wait for you to get here to tell you". At least I have met my $500.00 per incident deductible, and now have a claim of approximately $50.00 with my insurance company.
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March 2024 by Federico Robles Robles
Having our car repair at Caliber Collision was a good experience, they were very helpful and professional. Our car was repaired a couple of days before schedule.
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March 2024 by Adesol Gomez
Good place for arranging your car, a little expensive but the employees working very good.Receptionist make me come back 3 times for my appointment ? one of them doesn’t speak Spanish
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February 2024 by S Love
Staff was friendly and very helpful. My car went in because it got scrape dent on the passenger side. They did an impeccable job. You can't even see where it got mega dinged. While my car was in, they provided daily text to keep me up to date with their progress, and they got it done 2 days earlier than first stated. Thanks, Caliber Colission!!!!. You are all awesome.!!!
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February 2024 by elaine lopez
Fast and friendly!
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February 2024 by F G
Caliber collision use used parts without notice
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February 2024 by Anita Solis
My 1st time using Caliber for my auto repair. Office staff was polite, very helpful and took care of the paperwork & gave me a packet with my invoice. My service rep for repairs Enrique Palacios was very through. Wrote up the estimate told me he would give me text updates on the status of my repair . I did receive 1 to 2 updates per week. Also gave me estimated date of completion. My car was ready before the date. When I arrived to pick up my car he showed me the work that was done . My car looked amazing like it was brand new. Great work Caliber! Thanks Enrique you provided ?% and have great work ethics.
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February 2024 by Miguel C Yu
Very bad comunication with service advisor, poor repair quality, forgot to replace headlight, two body underpanels. Missing screws, and a noise cause by the accident.
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December 2023 by Gloria Monsalve
The service from the beginning to the end was great, starting with the receptionist until the delivery of my car. Thank you very much.
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December 2023 by Mark McHenry
Professional and completed early!!!
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December 2023 by Arnold Arguilez
I strongly urge you to take your car somewhere else. They don't honor their promises.
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December 2023 by Lorena Lopez
Very nice people
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December 2023 by Erik Thornquist
Went to the one on Broadway in SD. Kind receptionists and thorough inspection by the adjusters. Work took a bit of time to complete but it was done right. Of course, you don’t want to have to take your car to a shop - but if you do, this is the place.
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December 2023 by Ryan Rosado
Amazing experience from beginning to the very end! They finished ahead of schedule and demonstrated true professionalism throughout the entire process! Thanks again Enrique!!
