Big 5 Sporting Goods is a large store averaging around 11,000 square feet, offering a wide range of sporting and outdoor equipment. Customers appreciate the good quality and affordable prices of shoes, apparel, and accessories, especially for tennis and various outdoor activities. The store features a broad selection of products for team sports, fitness, camping, hunting, fishing, golf, winter and summer recreation, and roller sports. Staff members are generally friendly, helpful, and efficient, with some employees going above and beyond to assist customers. One reviewer highlighted an employee who was particularly knowledgeable and kind, making shopping more enjoyable. Customer service is often praised, especially when staff provide good suggestions and help with product choices. Additionally, the store’s team is commended for their willingness to resolve issues quickly, such as helping customers with online order problems and assisting with carry-out. Overall, Big 5 Sporting Goods is recognized for its helpful staff, good product selection, and competitive prices, making it a popular destination for sports and outdoor enthusiasts.