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February 2024 by Eddie Snipes
THERE RIPPING YOU OFF DONT GO HERE⚠️⚠️
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February 2024 by Celeste Villanueva
You would think after coming here for 5 years, it would be a small increase each year, but a whole $100 on top is insane. Times are rough. Everyone is going through it clearly.PSA you can do your taxes for free on the IRS website and get the same refund.
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October 2023 by Brenda Millan
Girl that answers the phone was rude !!
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April 2023 by Juan Cisneros
staff extremely rude they don't treat people with respect definitely not coming back
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April 2023 by Marcela Padilla
(Translated by Google) I know Carlos for many years, very professional, everything that he has done to us, both taxes and immigration papers, he has done with great care and professionalism. Yes, the service should improve a little, but everything is fine.(Original)Conosco a Carlos por muchos años muy Profesional todo Lo que nos a echo tanto taxes Como papeles de imigration lo a echo con mucho cuidado y professionalismo si El servicio al debe de mejorar un poco pero de hay todo esta bien
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February 2023 by Linda C.
This place needs to seriously get a new person to answer their phone line. The female that answers the phone is extremely rude and I heard that same complaint from another customer that did business with this place. I asked what dates are available for an appointment and she rudely tells me "well what day do you want to come in!?" ... how is it up to me to tell her what day and time their tax person is available? They're the ones with business days and hours. And as I proceeded to talk she cut me off with more of her crap attitude so I hung up on her. With a crap attitude like that I will no longer take my business there. I had 4 family members that wanted to do their taxes there and we are no longer interested. She was also rude to my daughter that did her taxes there and she wasn't being clear with her on what documents are needed for her taxes and that's important information that needs to have clear instructions. Customer service is a vital part of having a business and this place clearly lacks it.
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October 2022 by Pablo Gamez
very unprofessional. I had to come back 2x for unfinished work documents. very upset don’t waste your time here. FACTS
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June 2022 by Louie Rae
Rude customer service
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March 2022 by Breanna L.
As a walk in they took me in pretty quick. Just dislike that office is disorganized and that you can see everything from the computer screens which is not a good thing. Since there is a lot of personal information regarding taxes and other services they do in the office. The office is really small the staff there is ok. Another thing is that they have a sign at their door saying no mask no service. Which there were many people with out mask and even the staff their.
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September 2021 by C Hernandez
I've been doing my taxes here for 6 yrs now and it's always been a pleasure working with Mr Zamora. Also his employees are very professional and polite. Go in the morning when they open if you don't want to wait long.
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September 2021 by Abraham Viteri
This business located in Chino, CA offers a multitude of different services which includes income tax preparation, travel reservations, car insurance, and immigration! With a small staff, this business works hard to ensure that the many clients that come to them for quality work leave satisfied!
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September 2021 by Mynor Duarte
I did my taxes for the last 12 Year here and had no problem, exellent work .
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September 2021 by Evelyn Quijas
Don’t go here. My poor mother tried to update her immigration paperwork here. They put so many mistakes in her application. They wrote her middle name as Alfredo. Because of these errors my mother has been stuck In the US waiting for months for the corrected paperwork to process despite needing to return to Mexico. Also they don’t wear masks in the office. And the man tried to blame my mother for his mistakes and was very rude.
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March 2021 by Linda A.
Have been coming here for years! The entire staff is super friendly and professional. They take walk in appointments which is super convenient ! Definitely recommend !
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February 2021 by Alicia H.
Truly recommend. Very professional and nice people. I've been coming her for like 13 years.
