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November 2022 by Seong Man Im (Wacko)
The staff was very helpful and attentive. You should definitely go here instead of uhaul. Much better trucks.
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July 2022 by Marshall Pettigrew
Chino location is the Worst Penske shop in all of the United States of America. They lie and have the worst customer service I have ever encountered. They absolutely refuse to help you. I lease a fleet of trucks from Penske and luckily the other locations nationwide give excellent service. I would never do business with Penske based on the actions of this location.
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June 2022 by J M Garcia
This is a great place to rent trucks for travel
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December 2021 by John Houser
Always a friendly smile from the staff members
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August 2021 by lydia keith
Don’t know what was wrong with lil man behind counter, but learn how to use ur words.
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August 2021 by David Valdivia
The fuelers,not good customers service
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July 2021 by Lyd K.
Little man at the desk, wow! U do everything online so that u can have a smooth transaction due to COVID and people's attitudes. My aaa card was expired, but still good this little guy wanted the exact card with the expiration. Which is his right, but right off he said I can't handle all this attitude! What attitude, I'm asking u what do u need in order to give me the rental at the discounted rate? He realizes I want to help him help me, says he needs expiration date. OMG
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July 2021 by Juan Miranda
Good customers services
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May 2021 by Mike Villegas
Easy in easy out, excellent customer service
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May 2021 by Sandra Escalante
Pensketruckrental.com is wrong CORRECT LOCATION IS 13980 MAGNOLIA AVE CHINO CA
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May 2021 by Scott Hayes
Didn't not like the truck I was in the truck smells bad and was not clean on the inside of it
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March 2021 by JOSEPH F
Great customer service to two guys at the counter were awesome
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February 2021 by christian beach
I towed trucks in and out of there great service friendly people
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February 2021 by Fred Lee
Great service the tech was very helpful and explained everything
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September 2020 by George Martinez
I wrote a review a couple of weeks ago about this location but it ended up posting on the Corona site. I believe it was because we had to go there to pick up a truck since this Chino location didn't honor their commitment. My apologies to the Corona location I'll have to figure out how to correct the error. The Corona site was extremely helpful to us, again my apologies.
