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January 2022 by Dave Walquist
Tim at Darafeev was very patient and helpful. I think I made a good choice going with them and really look forward to replacing my old and worn chairs with new ones.
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July 2021 by Liz F.
Tim at Darafeev was extremely helpful. I purchased bar stools when we built the house 20 years ago. I found that they were still in business and reached out to have my 5 bar stools reupholstered and have 1 more built for a total of 6. He not only picked up my stools himself he oversaw the entire project and sent me photos along the way. I purchased material outside of Darafeev and the were happy to use it. We are extremely happy with the result and would use them again and again. Thank you Tim for all you did. Liz Finch
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March 2019 by Marshall Wright
I cannot recommend them. First they were a month late in delivery. Second the table top was damaged when arrived. Third there is a basic design problem. The legs of the table hit your knee when you sit between the beverage holders. When we complained to the factory they said they couldn't fix it because it would disrupt production. Buy someplace else.
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December 2018 by Andy Frankel
Said they were sending us a $3,500 shuffleboard table with guaranteed delivery before Thanksgiving. 2 days before delivery they said they could not make delivery date and HAVE NOT REFUNDED THE MONEY FOR 2 MONTHS! Do Not Buy Here!
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March 2016 by KOKO D.
Buyer Beware ! I bought a bar from them about 6 years ago and they still have not fixed the crack! I called them when I bought it, they told me they had a truck driver who drove all across the US picking up furniture for them. When you try to fix a time for pickup and return it was impossible. ( this is suppose to be a first class operation, remember a company is only as good as the way they handle a problem ). I am in the Chicagoland area, i guess it is not to their advantage if I am not in California. Then they said after the crack had started to spread, they want to see a reciept, they they wanted a copy of lifetime garantee all which i sent them. Then they said I have to deal with distributor who picked up bar top and brought back because Darafeev would not pay for shipping, all the other dealers in area tell me they are bad business. They they said I have to pay for crating and shipping, now they say I have to pay to and from Darafeev , this would cost almost as much as the bar but everything has to be along their rules now because they have been paid , they dont care about the customer now no matter what kind of garantee they have. I even got the owner on the phone one day , he was as ignorant as his employees, I call this trickkle down management attitude ! I think they are going out of business, businees must be getting bad and they do not care about their customers or reputation anymore , their better than you attitude has caught up to them! Their ignorant and lying employees Carol Young and Jeannel talk down to you because they already have your money . BUYER BEWARE !!!!!!!! JIM
