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October 2024 by Deborah Molina
Tiffany was wonderful! I came in and quickly became overwhelmed. She very professionally and was able to rein me in and help me choose the mattress that was right for me. Thanks Tif Tif!
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October 2024 by Valeria Hernandez
Amazing service! Vincent knew exactly what to show me when I described what I was looking for. Was in and out quickly. Very happy with the service and the pricing. Will for sure be recommending this place to family and friends!
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October 2024 by Anthony Jones
Some of the best service I have ever received. Shout out to Angel the man is a master of his craft, he broke down all of the mattresses to a science to help us find the perfect mattress. He was very patient, calm and kind. I will be recommending everyone I know to the location.
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October 2024 by Lourdes Quintana
Angel was awesome! Very knowledgeable and very patient with me
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October 2024 by Meldon Joiner
Great customer service
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October 2024 by helen dang
My experience was great and the sales team representative was awesome. She was very informative and I got a big discount on my bed!!
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October 2024 by Leticia chia
Angel was a great help directing me to the proper pillows for my needs!!!
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October 2024 by Arthur Villarreal
81 years old and I'm looking for a mattress etc for the first time like so many others the ladies in my life took care of business for me. I've done tons of online research I've asked tons of questions to friends neighbors and others and I learned a lot along the way I realized that I have already after a short period of about 2 weeks I've slept / rested on over 50 beds with all the explanations from " experts"and others revolved in the process. After 3 weeks of constant looking etc I decided to pull off the freeway on the 71 just to do just to find possibly a location that's old mattresses in the Chino hills Mall. To my surprise the very first corner yielded mattress firm I laughed I thought what a clever name I pulled over I took a look at glanced inside and I went home. The next day I found my way back and I walked in and to my surprise a very cordial kind interested Man by the name of Darren approached me and we began to talk I was completely honest having experienced so many scenarios looking for a simple mattress and the man was brilliant clever intelligent kind sense of humor listen to listen to what I said translated it properly and the outcome he led me to was off the charts. The man was amazing every question I asked was answered and complete detail Harmony kindness ancd laughter. His approach was actually intelligent structured probing caring and analytical. Kind of a surprise since all I was looking for was the mattress. The bottom line is that after a period of time I had legitimate questions to ask they we
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October 2024 by A_Painters_ Lyfe
Tiffany was great! We went in for a specific mattress and was sad to experience it, but she helped discover what I was looking for in a bed and we ended up landing on the Purple! Best mattress I’ve ever laid on.
Not only that she worked with us on the price ALOT!
We had no intention of buying a mattress in store, we were just there to test them so we could order one online, but we couldn’t beat the price they were giving us.
10/10 experience
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October 2024 by Hans VanDenBroek
Had a nice experience at the Chino Hills location, nice clean store.
Tiffany was our associate and was very kind, friendly and patient with us, not pushy at all, she heard us out as to our needs and price range.
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September 2024 by Spencer F
Leo was super helpful, even comped a portion of the fees, super stoked super simple process with financing at 0%. Mattress coming with base litteralt next day!
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September 2024 by Debra Bustos
Excellent and knowledgeable service from Leo. Highly recommend.
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September 2024 by Daryl Miller
What a great store to shop! Tiffany was exceptional in her knowledge of mattresses, pillows and mattress toppers (which is why we came into the store in the first place). We ended up leaving with the perfect mattress topper for my son’s dorm room, and a new purple pillow for my wife’s aching neck. So glad we called this store location, instead of searching endlessly for items in stock at different store locations.
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September 2024 by Maria P Ingrassia
We are extremely satisfied with our recent purchase, and we want to extend our gratitude to Devon for making it a seamless experience. His professionalism, deep knowledge, and dedication to customer service exceeded our expectations. Devon took the time to understand our needs, provided valuable insights, and made sure every step of the process was smooth. We couldn't be happier with the level of care and attention we received. Thank you, Devon, for going above and beyond!
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September 2024 by Claudia Spota Kick
First of all, I didn't imagine that I would leave the store with the mattress that I never imagined buying. Because it cost more, so I ended up paying much less, since they gave me a great deal. Tiffany was very kind and patient with me, she explained exactly and understood my needs. I am extremely satisfied, since the one I wanted was online only, and when I arrived at the store she offered me better deals and better quality. I highly recommend the Chino Hills store. Thank you very much Tiffany ?