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January 2024 by Molly P.
Though they were not able to fix my car since the parts are specialized, they checked my car and top off my coolant at no charge. I really appreciated that. Kudos to Chris, the manager who was super nice and explained as to what could be wrong with my car. Rather than trying to fix it up, knowing they couldn't, their honesty and transparency as to what they could fix was like a breath of fresh air. Thank you, guys!
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December 2023 by Albert B.
Went in to get a brake inspection on a Sunday morning. And considering how much work and time it takes for a brake job....Christopher the manager was very welcoming and informed me that it was no problem getting a brake repair done if necessary. Car was inspected in a timely manner, and he actually gave a lower cost of repairs than originally estimated. The guys here really do deserve more credit than they are actually given. Aside from oil changes there known for, they really will inform you of what really is needed for your vehicle w/o pressuring you to do more than what youre intended visit was for. Location is nice and clean. Next to a 7-11 if you need to grab a drink or etc. And American Car Wash is next door if youd like to have your car clean afterwards. Big thank you to Christopher and staff for taking care of my mothers vehicle.
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November 2023 by Kelly D.
I called. They picked up right away. Said they were open for walk ins first come first serve. Very nice on the phone. I pulled up. They added a few basic info from me. Gave me the price and told me how long and even helped me add a coupon to my total price. It's more expensive than I expected, because my car required the most up to date synthetic oil of course. They said they had two cars in front of them and it would take about 30 minutes or so. It was way faster than that. There were only 3 guys working there manning the whole place, including "front desk". Pretty amazing. When I walked into the waiting room, it smelled like someone just cleaned the place, but the smell of the cleaning solution was so overpowering for me. But hey, at least you know it's clean. :) they could use some ventilation in that room. I'm only giving this place 4 stars because of the toxic smell and the high price, but neither of it is their fault. They have wonderful and quick service. They even filled up air in my tires and possibly a few more things (he mentioned and I didn't catch). They do a good job here. I'd recommend this place. There's a 7-11, fancy car wash, and gas station in the area.
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September 2023 by Marvyn G.
I usually go to America's Tires, but wanted to try this for convenience. Came in to have my wheels placed with an existing tire in hand for them to put on a rim. They ripped my tire while putting it on the rim, but insisted I brought it in like that. Always have a before and after photo of your items IF you do decide to go here. But please, don't ever bring your car here.
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September 2023 by juan gonzalez
35 minutes to check blinkers, lights, horn, and tire tread using their fingers! Paid 39.99 for a 3-minute Uber inspection. Plus they made me go to nearest staples to print my own form. Don’t go to this place! An F in effort, price and customer service!
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September 2023 by Amir M
Called Sunday Morning asking for a quote, they gave be the exact price that was charged at the end, no additional fees. Asked for estimated time, and by the time I was all set and done, it ended up being quicker than the estimated wait time. Site was extremely clean.As for the service it self, I was amazed about how honest they were. I know how much my car takes, and they gave me back what was left of the oil (I brought my own).Friendly and direct staff, no hustling. I appreciated the fast quick service.
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September 2023 by Thomas Harris
Always greeted with a smile and quick service. They were exceptionally fast this time. The reason I dropped a star is it took me until the next morning to discover they did not check my tire pressure like they normally do. A small inconvenience, but it’s now another thing I have to add to my day. Otherwise. Love the service!Service: Oil change
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September 2023 by jas chima
$59 for an cabin air filter, which can be found for $15? Charge me $20 we had a deal. Leaving money on the table is not a good practice. Labor was already done. New detail. Oil is leaking in ky driveway. I will be by for you to tighten up the pan plug. But I will need reimbursement for oil clean up.
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August 2023 by Jose Fernandez Gonzalez
They are pretty good at this location. I was in and out no more than 15 minutes because I had 2 services done to my car. Relaxed in the cold air on a 108 degree day. Thanks Jiffy Lube. They were not pushy on their sales which I liked.
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August 2023 by Jonathan Sanchez
I was the first in line on Sunday morning. Technicians opened promptly at 8am. Technician approached my vehicle and greeted me with an awkward silence, essentially waiting for me to say what I needed. I informed him I was there for an oil change and that I would like to have the other fluid levels checked as well, he said “ok, no problem”.So now I’m waiting in the lobby. I couldn’t help but notice that the floors were extremely dirty. Probably hadn’t been properly cleaned in weeks (quick observation). About 10 minutes goes by and technician enters and calls me up to the front desk. He informs me of the cost of the oil change. I asked him if he was able to check the other fluid levels, he says “yea, we’re going to check them out”. At this point I know dude is pretty much not going to do it so I decide to sit outside and watch them as they work. About 10 minutes later the tech call me up to front desk again and in a very strange and hilarious manner mumbles “it’s all good” and has me make my final payment. I decide to not make a scene as more people were arriving and it was getting hot, I just wanted to get out of there. And yes, my coolant level was extremely low.Service: Oil change
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August 2023 by J “Napolean Dynamite” P
If I could give this place 0 stars I would For the second visit in a row they have overfilled my oil by a quart again. I told the technician about this on my last visit and was really insolent and not apologetic. I may never come back and it’s a shame because it was convenient having the location only 500 yards from my homeService: Oil change
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July 2023 by Janine Aguilar
I regularly take my vehicles to this location. Staff is always friendly, helpful and attentive. They complete the work in a very timely and efficient manner.Service: Oil change
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July 2023 by Lucino Niebla
Very friendly and quick they told me to sit in the lobby, I walked over to a near by Seven Eleven for a drink when I returned my vehicle was doneService: Oil change
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July 2023 by Paula
The guys here are great. They're so professional and they were fast.
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June 2023 by David Banks
My experience at this location was anything but pleasant. The cashier Freddy is a coward, because what I observed is that when he would go out to where they perform the oil changes I would over hear him talking very disrespectfully about customers, including myself, with the other low class employees there. Jason, Freddy, and Isauro all were speaking very reckless and disrespecting me and didn’t think I heard them. Not to mention I have cameras all through out my car. I didn’t say anything because I’m not the confrontational type, and I also already had in my mind that I was going to type a review to warn others. I wasn’t the only one they laughed at and talked about. There were also two other customers there which they also talked disrespectfully about. Lastly I questioned why I was being charged for labor when I brought my own oil and oil filter. Freddy (the cashier) seemed very confused and said I could speak to the manager Manny. Manny approached me and I explained to him how I didn’t understand how I was being charged for parts when I brought my own products. I was charged 54.99 for an oil change, parts equaled 37.99 and labor equaled 17.00. I asked him why I was being charged for parts when I brought my own oil, and oil filter. I should have been charged $17.00. He had no explanation at all. Manny also seemed confused and stated that that’s their base price and what they charge. I’m not sure if all Jiffey Lubes do this or if it’s just this location but this is robbery and dishonest, and very concerning that no one at this location can explain the break down of what they are charging their customers. I will NEVER return to this location. I don’t appreciate the disgusting customer service from Isuaro, Jason, and Freddy, they are all low class and childish cowards, and I definitely don’t appreciate being talked about and disrespected. If I could give this location 0 stars I would. So for everyone considering going here please be careful and understand that their are childish “men” working here, and there is a huge possibility that you would be disrespected behind your back while they work on your car. Also, understand that with coming here you may be charged for things that they can not explain.Service: Oil change
